The Ritz-Carlton, Shenzhen

Travelers find stylish relaxation at this hotel near Coco Park Shopping Center, where an outdoor pool sits amid gardens and the spa offers Thai massages

Choose dates to view prices

Where to?

Dates

January 2026

22

February 2026

Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, pool loungers - The Ritz-Carlton, Shenzhen (Shenzhen)

Lobby - The Ritz-Carlton, Shenzhen (Shenzhen)

Nightclub - The Ritz-Carlton, Shenzhen (Shenzhen)

Exterior - The Ritz-Carlton, Shenzhen (Shenzhen)

The Ritz-Carlton, Shenzhen blends luxury with tranquility. Guests can book Thai massages or aromatherapy at the spa, relax by the pool under umbrellas, or join yoga classes. Three restaurants offer international cuisine, while attentive staff provide 24-hour assistance.

Exceptional

Popular amenities

Pool
Hot tub
Spa
Parking included
Free Wi-Fi
Restaurant

includes taxes & fees

26 Jan - 27 Jan

Room options

Check availability for these dates

Tonight

Jan 22 - Jan 23

Tomorrow

Jan 23 - Jan 24

All rooms

1 bed

2 beds

Showing 23 of 23 rooms

Premium bedding, minibar, in-room safe, laptop workspace

Club Premier King Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

TV

Pillow menu

Premium bedding

55 sq m
Sleeps 3
1 King Bed
City view

Club Junior Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

TV

Pillow menu

Premium bedding

62 sq m
Sleeps 3
1 Double Bed
City view

Club Executive King Bed Suite

Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

TV

Pillow menu

104 sq m
Sleeps 3
1 King Bed
City view

Deluxe Garden View King Bed Room

Wonderful

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

TV

Pillow menu

Premium bedding

Blackout curtains

50 sq m
Sleeps 3
1 King Bed
Garden view

Club Deluxe Twin Bed Room

Very good

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

TV

Pillow menu

Premium bedding

50 sq m
Sleeps 3
2 Double Beds
City view

Club Premier Twin Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

TV

Pillow menu

Premium bedding

55 sq m
Sleeps 3
2 Double Beds
City view

Deluxe Twin Bed Room

Excellent

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

TV

Pillow menu

Premium bedding

Blackout curtains

50 sq m
Sleeps 3
2 Double Beds
City view

Premier Twin Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

TV

Pillow menu

Premium bedding

Blackout curtains

55 sq m
Sleeps 3
2 Double Beds
City view

Deluxe Garden View Twin Bed Room

Good

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

TV

Pillow menu

Premium bedding

Blackout curtains

50 sq m
Sleeps 3
2 Double Beds
Garden view

Club Executive Twin Bed Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

TV

Pillow menu

Premium bedding

104 sq m
Sleeps 3
2 Double Beds
City view

Carlton Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

TV

Pillow menu

Premium bedding

118 sq m
Sleeps 3
1 Double Bed
City view

The Ritz-Carlton Suite

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

TV

Pillow menu

446 sq m
Sleeps 3
1 Double Bed
City view

Design Twin Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

TV

Pillow menu

Premium bedding

Blackout curtains

50 sq m
Sleeps 3
2 Double Beds
City view

Design King Room

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

TV

Pillow menu

Premium bedding

Blackout curtains

48 sq m
Sleeps 3
1 King Bed
City view

Design Garden View King Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

TV

Pillow menu

Premium bedding

Blackout curtains

50 sq m
Sleeps 3
1 King Bed
Garden view

Design Garden View Twin Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

TV

Pillow menu

Premium bedding

Blackout curtains

50 sq m
Sleeps 3
2 Double Beds
Garden view

Design Premier King Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

TV

Pillow menu

Premium bedding

Blackout curtains

55 sq m
Sleeps 3
1 King Bed
City view

Oasis Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

TV

Pillow menu

Premium bedding

104 sq m
Sleeps 3
1 King Bed
City view

Club Deluxe King Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

TV

Pillow menu

Blackout curtains

50 sq m
Sleeps 3
1 King Bed
City view

Deluxe King Bed Room

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

TV

Pillow menu

Blackout curtains

Premium bedding

50 sq m
Sleeps 3
1 King Bed
City view

Premier Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

TV

Pillow menu

Blackout curtains

104 sq m
Sleeps 3
1 King Bed

Premier King Bed Room

Very good

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

TV

Pillow menu

Blackout curtains

Premium bedding

55 sq m
Sleeps 3
1 King Bed
City view

Discovery Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

TV

Pillow menu

Premium bedding

50 sq m
Sleeps 3
1 King Bed
City view

About the area

Located in Futian neighbourhood, The Ritz-Carlton, Shenzhen is connected to a shopping centre. Dafen Oil-Painting Village is a cultural highlight and some of the area's popular attractions include Splendid China Folk Village and Happy Valley. Don't miss out on a visit to Window of the World. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like mountain climbing nearby. Visit our Shenzhen travel guide

116 Fuhua San Road, Futian District, Shenzhen, Guangdong, 518048

What's nearby

Shenzhen Convention and Exhibition Center
6 min walk - 0.6 km
Shenzhen Civic Center
14 min walk - 1.2 km
Shenzhen Central Park
16 min walk - 1.3 km
Shenzhen Lianhuashan Park
2 min drive - 1.8 km
Huanggang Border Crossing
2 min drive - 2.1 km

Getting around

Hong Kong Lok Ma Chau Station
3 min drive
Gangxia Station
8 min walk
Shenzhen (SZX-Shenzhen Intl.)
32 min drive

Restaurants

Subway
4 min walk
京味张烤鸭店
2 min walk
湘颂（卓悦 intown 店）
3 min walk
辣可可·小炒黄牛肉
2 min walk
Hai Mingge
2 min walk

About this property

The Ritz-Carlton, Shenzhen

Luxury hotel near Shenzhen Convention and Exhibition Center

Located close to Coco Park Shopping Center and Shenzhen Lianhuashan Park, The Ritz-Carlton, Shenzhen provides a poolside bar, a coffee shop/cafe and a garden. Indulge in reflexology, a Thai massage and aromatherapy at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; The Ritz-Carlton, Shenzhen also has a hair salon, dry cleaning/laundry services and car hire on-site. In addition to 2 bars and a business centre, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

You'll also enjoy the following perks during your stay:

An outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site
Free self-parking, plus extended parking (surcharge)
Limo/town car service, buffet breakfast (surcharge) and an electric car charging station
Express check-out, express check-in and wedding services
Guest reviews speak highly of the helpful staff and first-rate property condition

Room features

All 280 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces.

Other amenities include:

Recycling and LED light bulbs
Bathrooms with separate baths/showers and free toiletries
TVs with satellite channels and DVD players
Wardrobes/cupboards, separate sitting areas and free infant beds

Similar properties

3 restaurants, breakfast, lunch, dinner served; international cuisine

Pool
Hot tub
Spa
Parking included

includes taxes & fees

22 Feb - 23 Feb

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
24-hour return airport shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Limo/town car service
Free secured self parking on site
Secured extended parking on site (CNY 60 per day)
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Onsite parking options include a garage

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 217 for adults and CNY 108.50 for children
2 bars/lounges
3 restaurants
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Curv
Flavorz 全日制餐厅
Onyx
Paletto 意大利餐厅
Xingli 中餐厅

Things to do

2 hot tubs
24-hour gym
Fitness classes
Full-service spa
Outdoor pool
Pilates classes
Sauna
Steam room
Yoga classes

Family friendly

DVD player
Fenced pool
In-room cot
Laundry facilities
Lifeguards on site
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre (15,737 square foot of space)
Meeting room

Outdoors

Garden
Pool loungers
Pool umbrellas

Full-service spa

8 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot stone massages
Hot tub
Hydrotherapy
Outdoor treatment areas
Reflexology
Sauna
Steam room
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Doorbell and phone notification
Height-adjustable showerhead
Lever door handles
Lift (110 centimetre wide door)
Low-height electrical sockets in bathroom
Portable bathtub seat
Transfer shower
Visual fire alarm
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

More

1 building
28 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Built in 2008
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Double-glazed windows
Lifeguards
No plastic coffee stirrers
Rooftop garden
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free cot
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

DVD player
IPod dock
TV with satellite channels

Food and drink

24-hour room service
Electric kettle
Free bottled water
Meal delivery service
Minibar
Tea bags/instant coffee

More

Access via exterior corridors
Air conditioning
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Separate sitting area
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 1 January 2026 to 30 September 2026 (completion date subject to change). The following areas are affected:

Selected guestrooms

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 525 per day.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

Fee for buffet breakfast: from approximately CNY 217 for adults and from CNY 108.5 for children
Airport shuttle fee: CNY 600 per vehicle (one way)
Secured extended parking fee: CNY 60 per day
Rollaway bed fee: CNY 525 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 6:00 AM to 11:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision

Guests under 18 years old are not allowed in the spa

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Ritz-Carlton Hotel Shenzhen

Ritz-Carlton Shenzhen

Shenzhen Ritz-Carlton

Ritz-Carlton Shenzhen Hotel

The Ritz-Carlton, Shenzhen Hotel Shenzhen

The Ritz Carlton Shenzhen

The Ritz Carlton, Shenzhen

The Ritz-Carlton, Shenzhen Hotel

The Ritz-Carlton, Shenzhen Shenzhen

The Ritz-Carlton, Shenzhen Hotel Shenzhen

Frequently asked questions

Does The Ritz-Carlton, Shenzhen have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at The Ritz-Carlton, Shenzhen?

As of 22 Jan 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Shenzhen on 26 Jan 2026 start from €224.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton, Shenzhen?

Self-parking is free at this property.

What time is check-in at The Ritz-Carlton, Shenzhen?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Ritz-Carlton, Shenzhen?

Checkout is at noon.

Does The Ritz-Carlton, Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 600 per vehicle applies.

Where is The Ritz-Carlton, Shenzhen located?

Located in Futian, this luxury hotel is within a 15-minute walk of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. Shenzhen Lianhuashan Park and Splendid China Folk Village are also within 6 mi (10 km). Gangxia Station is 8 minutes by foot and Shenzhen Convention and Exhibition Center Station is 11 minutes.

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The Ritz-Carlton, Shenzhen Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Location

9.6

Staff & service

9.2

Property conditions & facilities

10/10 Excellent

YIFTACH

29 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great service

Great location, great service; stuff is attentive and warm to all guests all time; gym and souana are delicious; excellent stay

Stayed 2 nights in Aug 2025

10/10 Excellent

Joselyn

27 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendliest staff ever

Stayed 1 night in Sep 2025

10/10 Excellent

TINNAWITH

1 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My overall experience was excellent. I was particularly impressed by the male staff member at check-in. He was very helpful and provided useful tips that greatly simplified my business trip in China.

Stayed 1 night in Sep 2025

10/10 Excellent

Monty

9 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful staffs, nice spa, next to great eating shopping mall

Stayed 1 night in Oct 2023

10/10 Excellent

yu

14 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All stuff are super nice and helpful. Good location.

Stayed 2 nights in Jan 2025

10/10 Excellent

Siu Yip

14 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Stayed 1 night in Oct 2025

10/10 Excellent

James

23 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are extremely nice

Stayed 1 night in Sep 2023

10/10 Excellent

Joe

19 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staffs are friendly and the service is excellent

Stayed 1 night in Aug 2023

8/10 Good

Stephen

1 Mar 2024

Liked: Cleanliness, staff & service

Great service, property and facilities a bit dated.

Stayed 1 night in Feb 2024

10/10 Excellent

Wai Yi

30 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Spacious room with magnificent view. Nice buffet breakfast with attentive service. It is conveniently located and just 3 min walking distance from Convention ＆ Exhibition Centre Station Exit D. Will come again and highly recommended.

Stayed 1 night in Oct 2024

10/10 Excellent

kazunari

19 Jul 2025

Liked: Staff & service, room comfort

さすがのホスピタリティ

I visited this hotel from Japan. I relaxed at the pool every day. It's all thanks to Baron, the senior lifeguard. He doesn't speak much English yet, but I was impressed by his hospitality. In this pool area, I could enjoy a drink while listening to the beautiful chirping of birds. Thank you, Baron. I am SATO from JAPAN

Stayed 2 nights in Jul 2025

10/10 Excellent

Wai Man Alice

20 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Club floor service was great

Stayed 1 night in Jul 2024

10/10 Excellent

Darsha

9 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Though we waited pretty long for check in, reception staff were kind and helpful in explaining to us and making sure we were comfortable while waiting. Celebrated our anniversary here and the room was nicely prepared by the reception team, appreciate it loads! Disappointed we could not earn loyalty points for this stay though

Stayed 1 night in Aug 2024

10/10 Excellent

Ningxiao

23 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is extremely helpful. They go out of their way to make you feel special.

10/10 Excellent

Verified traveller

25 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Services and good hotel

It's really good services, and the room is quiet good. And the customer service Manager Jack Lin is very kindness and take care of every clients need. I will be there when I have holiday for relax, good! From Ms Lau.C

Stayed 1 night in May 2024

10/10 Excellent

Hughie

5 Aug 2023

Liked: Property conditions & facilities

The service was truly exemplary from all staff. They often went out of their way to help despite any language barriers

Stayed 2 nights in Aug 2023

10/10 Excellent

Gary

29 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelleng service

excellent service at the club level lounge great hotel service and amenities lounge opens from 06:30 to 22:00 with food and beverage and snacks all day long!

Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

4 Mar 2024

Liked: Cleanliness, staff & service, room comfort

Great customer services, welcoming staff Veneer of vanity counter has peeled off. The hotel will benefit from some touch up

Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

3 Jan 2024

Liked: Cleanliness, staff & service, room comfort

Lovely hotel in a good location

We got an upgrade to the club floor for the premier corner room which we booked was not available even at 5pm. It’s a lovely hotel in good location but the facilities is a bit dated and not maintained properly. Restaurant is not big enough for an upscale hotel like this. It cannot accommodate all the guests who came down for breakfast. We had to wait about 15 minutes before we could get a table. Staff are friendly and helpful.

Stayed 1 night in Dec 2023

4/10 Poor

Kwan Ming

3 Jan 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Great lobby, helpful staff, but dated rooms.

Excellent customer services, however it’s a shame that the room had a couple of issues. Squeaky bathroom door, faulty TV remote control, the room was dated and the furnitures have seen better days. It would be okay if we were staying at a 3 or 4* hotel but given it was Ritz Carlton, it had really failed to meet our expectations.

Stayed 1 night in Dec 2023

2/10 Terrible

YAN LUN ALAN

2 Nov 2023

Disliked: Staff & service, amenities

The package includes lunch and dinner, it provides lounge access instead with snacks and desserts. It’s tricky and I feel cheated. The blame falls on both Expedia and Ritz Carlton.

Stayed 1 night in Oct 2023

8/10 Good

Priscilla

10 May 2024

Liked: Cleanliness, staff & service, amenities

Hotels in Shenzhen are not really rated at the same level, in terms of stars, as those in many other metropolitan areas. 5-star ratings here seem to be more like 4-star elsewhere. This Ritz had great service but the room itself is not that well maintained. My biggest gripe is the ventilation in my room (which was upgraded for free to the executive level) was poor. When I entered into the room there was a musty smell. The room was on the warm side throughout the night even though I cranked temperature down to 19C. Very spacious room and bedroom. I got the room on Expedia for a good price so overall it was a good stay. Just don’t expect your typical Ritz I guess.

Stayed 1 night in May 2024

10/10 Excellent

Ramiro

8 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect!

Stayed 1 night in Oct 2025

10/10 Excellent

Terence

7 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property!

Stayed 2 nights in Jun 2025

10/10 Excellent

Raymond Hon Fu

24 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent hotel

Service is outstanding and location is excellent.

Stayed 2 nights in Oct 2023

The Ritz-Carlton, Shenzhen

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About the area

What's nearby