Normal Hotel Guide - Shepard Park Dog Park hotels in Normal, United States of America.

"Need updates "

"Over all the hotel was decent. The lobby was decorated really cool, if you’re into antiques. The girl at check in was super nice and friendly and made check in a breeze. There were fewthings that were a-little annoying with our stay. We had 2 rooms that were connected that was a positive! It was so weird how the rooms were different. One had a shower only and the shower had no hot water or pressure so we all ended up having to shower in one room. "

"Good service "

"We got in around 9 pm and 2 of our rooms had a strong smell of being smoked in. We were graciously given new rooms. Thank you so much!"

"Hotel was in a good location with good restaurants nearby. The room was very nice and the bedding was comfortable. Everything was great!"

"Room had a strong urine odor and no matress covers on the yellowish disgusting mattress. Ice machine did not work the entire 3 day stay but could have been from constant use due to hotel being at capacity. Many breakfast items were gone by 9 am."

"Welcoming to pets and parking was safe and easy. "

"Property was OK but over priced and the staff was terrible . Manager Wanda was rude and even called the police to have us removed . We paid for a room with a single king bed and was given 2 doubles. When I complained or asked for a credit to ny bill she refused because I purchased through a 3rd party (Expedia) . Also kids were in the hall ways screaming and yelling . If you book through a 3rd party the hotel says you can be treated like a 2nd class citizen . "

"We stayed because of indoor pool, pool was closed, should get some money back for false info. Disappointed."