Shibun Holidays

Nice hotel located in a walkable distance to most things.

Overall clean property, nice parking garage, nice view from the spa. I was looking forward to the onsen. However there were so many Chinese guests that were very loud and not following Japanese tradition and onsen guidelines (coming into the changing area dripping wet, bringing big towels to the bath, yelling, etc). It was NOT relaxing at all and we didn't even go back to the bath the following day. Sad, but we will not return if the guests are allowed to destroy the peaceful environment. Thank you.

The hotel itself is beautiful and conveniently located near many shops. However, the air conditioning in our room wasn’t working. When we asked about it, we were simply told to open the window. Once the window was open, the wind kept hitting something in the ceiling and making noise all night, so we didn’t sleep well. The same thing happened the second night. We were later told that the air conditioning wasn’t turned on during those days because it was cold outside. By the end of our stay, we were honestly just happy to leave. What made it even more frustrating is that as we were checking out around 10 a.m., the air conditioning suddenly started working.