Hotel Polo Towers Shillong

Property class: 4

Choose dates to view prices

You can look forward to a terrace, a coffee shop/cafe and a hair salon at Hotel Polo Towers Shillong. Indulge in aromatherapy and Ayurvedic treatments at Zen, the on-site spa. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
The current price is €49
includes taxes & fees
31 Oct - 1 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

Premier Double or Twin Room

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Executive Studio Suite

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Presidential Suite

  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the area

Located in Police Bazar, a neighbourhood in Shillong, Hotel Polo Towers Shillong is near the airport. Wards Lake and Spread Eagle Falls reflect the area's natural beauty and area attractions include India Orchidarium and Botanical Garden and Don Bosco Center for Indigenous Cultures. Spend some time exploring the area's activities, including winery tours. Visit our Shillong travel guide
Map
Hotel Polo Towers, Polo Grounds, Shillong, 793001

What's nearby

  • A park with a pond, trees, a gazebo, and a building in the background.
    Wards Lake
    8 min walk - 0.7 km
  • India Orchidarium and Botanical Garden
    8 min walk - 0.7 km
  • Jawaharlal Nehru Stadium
    18 min walk - 1.6 km
  • Cathedral of Mary Help of Christians
    3 min drive - 1.5 km
  • Golf Links Shillong
    4 min drive - 1.5 km

Getting around

  • Shillong (SHL)
    61 min drive

Restaurants

  • Dylan's Cafe
    3 min drive
  • Tring Tring
    1 min walk
  • Roma Eatery
    4 min drive
  • Hotel Centre Point
    10 min walk
  • Bamboo Hut
    3 min drive

About this property

Hotel Polo Towers Shillong

  • Upscale hotel located in Police Bazar
  • At Hotel Polo Towers Shillong, you can look forward to a terrace, a coffee shop/cafe and a hair salon. Indulge in aromatherapy and Ayurvedic treatments at Zen, the on-site spa. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
  • You'll also find perks such as:
    • Free self-parking
    • Buffet breakfast (surcharge), airport pick-up service (surcharge) and 3 meeting rooms
    • A lift, tour/ticket information and concierge services
  • Room features
  • All 51 rooms feature comforts such as bathrobes, as well as thoughtful touches such as desk chairs and safes.
  • More amenities include:
    • 2 bathrooms with rainfall showers and free toiletries
    • Flat-screen TVs with premium channels
    • Wardrobes/cupboards, coffee/tea makers and heating

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Frequently asked questions

Is Hotel Polo Towers Shillong pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Polo Towers Shillong?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Polo Towers Shillong on 31 Oct 2026 start from €49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Polo Towers Shillong?

Self-parking is free at this property.

What time is check-in at Hotel Polo Towers Shillong?

Check-in start time: 2:00 PM; check-in end time: 10:30 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Polo Towers Shillong?

Checkout is at 12:30 PM. Late check-out is available for a fee (subject to availability).

Does Hotel Polo Towers Shillong provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of INR 6000 per vehicle applies.

Where is Hotel Polo Towers Shillong located?

Located in Police Bazar, this spa hotel is within a 15-minute walk of Wards Lake, India Orchidarium and Botanical Garden, and Jawaharlal Nehru Stadium. Golf Links Shillong and Cathedral of Mary Help of Christians are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Polo Towers Shillong Reviews

7.2

Good

7.4

Cleanliness

7.2

Location

7.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 7 out of 25 reviews
Rating 8 - Good. 9 out of 25 reviews
Rating 6 - Okay. 4 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 4 out of 25 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

We family of four stayed for 3 days and it was really much enjoying experience as rooms were neat clean and spacious. Service was excellent. Morning breakfast was having adequate varities . They arranged for us separate space in another room since hall was full. Dinner buffet option available wirh good menu at reasonable cost. Overall nice experience and surely will visit again.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

An efficient small hotel

It was a satisfactory stay. The room was reasonably large. Food in the restaurant was good.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

money & time

Hotel staff are very uncooperative. They don't take food orders properly and blame us for their fault. The room badly maintained. Room 205 in which we were staying, the bathroom door wouldn't close from outside. When we asked the staff to fix it, the repairwoman attending us told us that it can't be fixed, that's how the door. The door was eventually fixed after notifying the manager again. The morning guard at the parking was very rude and unhelpful.For the money we paid we were expecting a better service.
Stayed 4 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel, in a very beautiful area with competent and friendly professionals.
Stayed 2 nights in Nov 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Small rooms, too noisy and no sense of comfort for guests
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were particularly welcoming and helpful. Restaurant food was superb.
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel

Excellent hotel, all the staff were very pleasant and helpful. Room was comfortable there was a room heater for cold weather and a.c. for warm. We tried a variety of food and found everything excellent. At the back of the hotel there is a lane which goes up to police bazar. Its a little steep but was interesting to see all the vendors all the way up to the top. Only downside was the water in the bathroom was either tepid or cold.
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel experience from arrival to departure, would recommend to all
Stayed 4 nights in Oct 2018
Verified review

8/10 Good

Liked: Staff & service, room comfort

business trip

went for business so did not spend much time at the property. One of the better hotels in shillong to stay. decent breakfast and good tasty menu options
Stayed 2 nights in Aug 2018
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heating in the room was inadequate. And the staff was quite unhelpful.
Stayed 1 night in Nov 2017
Verified review

6/10 Okay

Liked: Cleanliness

good but not worth the tariff

stay was comfortable staff was also good but then the hotel is 3star category and they are charging like a 5star property.
Stayed 3 nights in Jul 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

A dump with inefficient staff. Food was ok
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel, poor service

House keeping and restaurant staffs are not well trained, food taste and quality is not at par. Rooms, location, conforts are excellent
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was very pleasant . All staff specially Amanda was brilliant .
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good to experience a standard hotel in Shillong

Hotel location
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel, with good service

Service was great
Verified review

6/10 Okay

Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Verified review

8/10 Good

Liked: Staff & service, room comfort
Stayed 4 nights in Jun 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, room comfort