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Hoshino Resorts RISONARE Tomamu

4.0 star property
Families discover tranquility at this nature-surrounded retreat where spa treatments offer rejuvenation and shared moments create lasting memories

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Located near Unkai Terrace, Hoshino Resorts RISONARE Tomamu offers a peaceful family getaway. Guests can enjoy an outdoor bath, sauna, aromatherapy, massages, dine at a Japanese restaurant, and let kids splash in the indoor pool or play at the nearby playground.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the on-site public bathing facilities

Frequently asked questions

Does Hoshino Resorts RISONARE Tomamu have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Hoshino Resorts RISONARE Tomamu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hoshino Resorts RISONARE Tomamu?

Self-parking is free at this property.

What time is check-in at Hoshino Resorts RISONARE Tomamu?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hoshino Resorts RISONARE Tomamu?

Checkout is at 11 AM.

Where is Hoshino Resorts RISONARE Tomamu located?

Set in Tomamu, this family-friendly hotel is 3.7 mi (5.9 km) from Unkai Terrace.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

9.4

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

Reviews

Verified

4/10 Poor

SEITARO

Liked: Amenities
期待していたものよりあまり良くなかったです。
Stayed 2 nights in Mar 2022
Verified

8/10 Good

JIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は古いが非常に満足 ただ お食事がどの店も美味しくなかった
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全体的に良かった！！！ 言うなれば、リゾナーレからホタルウォーク？等への行き方が分かりやすいと良かった
Stayed 2 nights in Jun 2021
Verified

8/10 Good

KAYOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良かったです

新千歳空港からJRで行きました。 トマム駅には、ホテルのバスが待っていてスムーズでした。チェックインの時間前でしたが、部屋に案内していただきました。 周りの散歩もとても気持ち良かったです。 ただ、雲海ゴンドラに行けませんでした。カミナリ雲発生がとても残念でした。
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
im very statified and the service is awesome i will go back there again
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

TAKANORI

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2022
Verified

8/10 Good

MAKOTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021