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Hotel New Palace

3.0 star property
Travelers can pedal through the area on rental bikes or take advantage of convenient laundry facilities after a day of exploration at this comfortable hotel.

Choose dates to view prices

Hotel New Palace combines comfort with practicality. Guests enjoy WiFi, start mornings with a buffet breakfast, and dine at the on-site restaurant. The bike rental service makes local exploration easy, and the well-maintained property consistently earns positive reviews.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is €78
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Twin Room, Non Smoking

Down duvets, desk, blackout curtains, free WiFi

Single Twin Room, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
Toilet with electronic bidet
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed and 1 Large Single Bed

View all photos for Single Twin Room, Smoking

Down duvets, desk, blackout curtains, free WiFi

Single Twin Room, Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
Toilet with electronic bidet
  • 22 sq m
  • Sleeps 2
  • 1 Single Bed and 1 Large Single Bed

Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Single Room - Non-smoking

Down duvets, desk, blackout curtains, free WiFi

Single Room - Non-smoking

  • Sleeps 1

View all photos for Double Room-Non-Smoking

Down duvets, desk, blackout curtains, free WiFi

Double Room-Non-Smoking

  • Sleeps 2

View all photos for Single Twin Room, Smoking

Down duvets, desk, blackout curtains, free WiFi

Single Twin Room, Smoking

  • Sleeps 2

View all photos for Single Room-Smoking

Down duvets, desk, blackout curtains, free WiFi

Single Room-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Double Room-Smoking

Down duvets, desk, blackout curtains, free WiFi

Double Room-Smoking

  • Sleeps 2
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About the area

Shingu is home to Hotel New Palace. The area's natural beauty can be seen at Sacred Sites and Pilgrimage Routes in the Kii Mountain Range and Yoshino-Kumano National Park, while Sato Haruo Memoria Museum and Kiwacho Mine Museum are cultural highlights. Visit our Shingu travel guide
Map
7683-18 Shingu, Shingu, Wakayama, 6470081

What's nearby

  • Nachi Shrine and Nachi Fall
    Sacred Sites and Pilgrimage Routes in the Kii Mountain Range
    8 min walk - 0.7 km
  • Nachi Shrine and Nachi Fall
    Yoshino-Kumano National Park
    6 min drive - 2.0 km
  • Kumano Hayatama Taisha
    12 min walk - 1.0 km
  • Sato Haruo Memoria Museum
    12 min walk - 1.0 km
  • Kamikura Shrine
    17 min walk - 1.5 km

Getting around

  • Kii-Katsuura Station
    24 min drive

Restaurants

  • マジックピエロ
    1 min walk
  • 丹福
    1 min walk
  • 東宝茶屋
    5 min walk
  • 焼肉たなか
    2 min walk
  • 鳥好
    3 min walk

About this property

Hotel New Palace

Property highlights
Hotel New Palace provides amenities, such as laundry facilities and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike hire and a banquet hall
  • A TV in reception, smoke-free property and luggage storage
  • Free newspapers, a lift and a vending machine
  • Guest reviews give good marks for the overall condition
Room features
All 93 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and free newspapers.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with deep-soaking baths and toilets with electronic bidets
  • 21-inch LCD TVs with digital channels
  • Fridges, heating and daily housekeeping

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.4 out of 10, Very good, 220 reviews
The price is €95
17 Mar - 18 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,540 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

This property does not allow children

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1540 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL NEW PALACE Shingu
NEW PALACE Shingu
HOTEL NEW PALACE Hotel
HOTEL NEW PALACE Shingu
HOTEL NEW PALACE Hotel Shingu

Frequently asked questions

Is Hotel New Palace pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel New Palace?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel New Palace on 15 Mar 2026 start from €78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel New Palace?

This hotel doesn't offer parking.

What time is check-in at Hotel New Palace?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel New Palace?

Checkout is at 10:00 AM.

Where is Hotel New Palace located?

Situated in Shingu, this hotel is within a 15-minute walk of Sacred Sites and Pilgrimage Routes in the Kii Mountain Range, Sato Haruo Memoria Museum and Kumano Hayatama Taisha. Kamikura Shrine and Yoshino-Kumano National Park are also within 1 mile (2 km).

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Reviews

Hotel New Palace Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 118 out of 246 reviews
Rating 8 - Good. 95 out of 246 reviews
Rating 6 - Okay. 26 out of 246 reviews
Rating 4 - Poor. 1 out of 246 reviews
Rating 2 - Terrible. 6 out of 246 reviews

Reviews

8/10 Good

william

Liked: Amenities
This was a nice place to stay. Great breakfast and good location.
Stayed 1 night in Mar 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are bigger compared to typical ones in Japan. Love the onset.
Stayed 1 night in Oct 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and we had a room with view over castle ruins. Easy to walk to Grand Shrine. Rooms were a good size for Japan
Stayed 2 nights in Mar 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel New Palace is a real gem in Shingu

I am so happy I found Hotel New Palace. The rooms are clean and large, staff is gracious, breakfast is really good. The onsen is a bonus. So nice for a relaxing soak every evening. I would definitely recommend this hotel and will stay here in the future if I return to Shingu.
Stayed 6 nights in Mar 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice big, new, clean room. Amazing breakfast buffet. Convenient walk to the station, castle ruins, and Taisha. A little confusing at first because you enter on the ground floor by the parking garage, but the check in lobby is on the third floor. Just go up and have a nice stay.

10/10 Excellent

Man Wai

Liked: Cleanliness, staff & service, property conditions & facilities
good location
Stayed 1 night in Oct 2025

8/10 Good

jose

Liked: Cleanliness
Nice hotel for a reasonable cost
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
An enjoyable stay with nice helpful staff, thanks
Stayed 1 night in Oct 2023

6/10 Okay

Kathy

The hotel is ideal to use as a base for Kumano Kodo trail as it is has regular buses to all the tourist areas. The hotel is quite basic but this is a small town. I would encourage all to try the local restaurants which look like they may or may not be open but be brave and you will eat some amazing food. The Tourist Info Centre is excellent and very helpful - with english speaking offering.
Stayed 2 nights in Aug 2025

8/10 Good

Chung-Yin

Liked: Cleanliness, staff & service, amenities
Nice location, just 7 mins walk from JR station
Stayed 1 night in May 2024

2/10 Terrible

May

Disliked: Cleanliness, amenities, property conditions & facilities
A big cockroach was crawling on the bed when I lifted the comforter. Luckily, my husband was with me and killed the pest. I informed the front desk, but besides some insincere apologies, nothing was done. I had to ask the receptionist to come to the room to remove the pest and change the bed linens. I was glad it was just a one-night stay. I will never return, even if it were a free stay—no way.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great value for the money if you decide to stay in Shingu. Rooms are clean and comfortable. It is Japanese business hotel so it runs efficiently and smoothly. The area is not aesthetically pleasing but it has all you need in regards to restaurants and shops to pick up stuff. Highly recommended.
Stayed 1 night in Feb 2023

8/10 Good

yoshifumi

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Sep 2024

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂、朝食
Stayed 1 night in Feb 2026

10/10 Excellent

YASUSHI

Liked: Cleanliness, property conditions & facilities
大変良い
Stayed 1 night in Feb 2026

8/10 Good

JUNKO

清潔
Stayed 1 night in Feb 2026

10/10 Excellent

awazu

Liked: Cleanliness, staff & service, amenities
お部屋も広くて、コスパ良く、快適に過ごせたのと大きくないけど浴場があって良かったです。
Stayed 1 night in Nov 2025

8/10 Good

Masao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大浴場があるのがとてもいいです。混んでいて喫煙の部屋しか取れなかったのが残念。
Stayed 1 night in Oct 2025

2/10 Terrible

LINYUAN

Disliked: Staff & service, property conditions & facilities, room comfort
前台人員服務態度不禮貌， 我持一張訂單，訂兩個房間， 前台人員竟分給我們不同樓層的房間，請他調整，竟然不允，怪我兩個方間的姓名不是同一個人。 怎麼會這樣處理呢？ 我跟他說這樣的話我們聯繫不便，請他調整到同一樓層，他就用翻譯機說我是「不良的旅客」！ 前台服務給了鑰匙和朝食券而已，對備品/設施/環境 完全沒有介紹！ 要問才告知，且是問一答一，非常不親切，去日本旅行30年，第一次經歷過的如此不善的日本服務人員。 我無奈的進入房間，房間大而無當：塞了3張大床，桌椅陳設老舊/笨重，即使要挪張椅子都十分費力！ 洗衣房煙味重，洗衣機的費用比任何旅社都貴！ 總之：我再也不會訂這一間旅社了。
Stayed 2 nights in Sep 2025

10/10 Excellent

Kazuhito

Liked: Cleanliness, amenities, property conditions & facilities
部屋も広く良かった。 ただ、バスタオルはもう少し大きくて厚手のものがいいかもしれません。 自動チェックイン、チェックアウトなのでスタッフと全く会話してないので、評価のしようがありません。
Stayed 1 night in Sep 2025

8/10 Good

Carter

Liked: Cleanliness, staff & service, property conditions & facilities

j良いホテルここしないです

朝大浴場も使えたら最高です。
Stayed 1 night in Jul 2025

2/10 Terrible

YUKA

Disliked: Cleanliness, property conditions & facilities
トイレが臭い
Stayed 1 night in May 2025

10/10 Excellent

miyazono

Liked: Cleanliness, amenities, property conditions & facilities
綺麗に清掃されており気持ちよく過ごせました。 フロントの男性の方やレストランの方が優しく対応してくれました。 特に朝ごはんの種類が豊富で野菜もシャキシャキしていて美味しかったです。 マッサージチェアが無料で使え旅の疲れがだいぶ癒されました。 機会があればぜひまた泊まりたいです。
Stayed 1 night in May 2025

8/10 Good

Shinya

Liked: Cleanliness, staff & service, property conditions & facilities
広くてゆったり出来ました。 清潔感もあり良かったです。
Stayed 2 nights in Dec 2024

8/10 Good

CHIHSHEN

Liked: Staff & service
浴缸水很小之外，其餘不錯。
Stayed 1 night in Jan 2025