Shiranuka Hotels

"Ramen service and ice cream after I take bath. Of course, room was clean."

"Staff was kind & helpful. Room was clean with nice amenities. Not a great deal of choice at the breakfast buffet, but it was still pretty good."

"One of the most beautiful onsens I have ever been to. As soon as you walk in, there is a sense of calm and quiet elegance. The property is beautifully designed to maximize the view of the lake. Our room consisted of three large sections which can be divided with private screens. The service was outstanding too. Each breakfast and dinner, we dinned in a private room. A special thanks to Shayla. "

"We had a fantastic two nights in October. The staff were incredibly helpful and in particular the manager was wonderful after our car broke down - and helped us out brilliantly. We had a lake view room which was brilliant and the rooms are wonderful. I would thoroughly recommend this hotel. Lake Akan is also beautiful and wlel worth a visit ! 5 Stars"

"Location on the lake is amazing and the traditional onsen wonderful"

"Nice room with a view"

"Breakfast acceptable very close from trains and bus station"

"We had a wonderful 3-nights stay at Lamp No Yado Moritsubetsu. We were two couples and took two Japanese-style rooms, both of which were spacious, spotless, and very comfortable. The staff were incredibly friendly and accommodating, making us feel very welcome from the start. The setting is beautiful—peaceful, quiet, and surrounded by lush greenery. The hotel also has a beautifully designed and well-kept onsen, perfect for relaxing after a day outdoors. We enjoyed the large community room with relaxing massage chairs and games. Breakfast was delicious, with many different dishes. The location couldn’t be better for hiking and sightseeing in the nearby parks. Highly recommend this place for anyone looking to enjoy nature, warm hospitality, and a truly relaxing experience. "

"NEverything about the hotel is superb from room to buffet food offered, the Onsen pools and self service laundry facilities. They also have professional violin entertainment in the evenings. While the hospitality is unique with ladies in kimono bowing & greeting upon arrival & departure, the only odd thing, is no luggage assistance at all and we wonder how the elderly are able to cope. "