Polonnaruwa Hotel Guide - Shiva Devalaya hotels in Polonnaruwa, Sri Lanka.

"The hotel staff were very welcoming and answered all our requests."

"I have no idea why people have rated this place so high. I chose this place because she claimed to have wifi. She does not have wifi. She has a cellphone with a hotspot that she never turns on. If she does turn it on, it doesn't work when she takes the phone with her when she leaves. She also turns the phone off when she goes to sleep. I told her twice that I needed the internet to make a very important phone call late at night. She forgot. Turned off her cellphone. I had no internet,...

"Offers a very relaxing and comfortable stay. Located outside of town (will need to take a Tuk Tuk) but a great location for peace and quiet. Breakfast is very good/filling and dinner offers a nice selection of food which was very good. Highly recommend."

"Coming through a back road, one finds a clean modern room and a host anxious to please."

"Great hotel nice staff friendly and helpful! Will return again for sure! Highly recommended!"

"Very disappointed, the hotel looked lovely in the photos but reality was a different story. With the exception of one waiter none of the staff seemed to know what they were doing. The pool was filthy and the water was green. The room was shabby and in desperate need of a refurb, broken bathroom fixtures, hole in sheet, dirty curtains, broken tie-backs. Bar area was okay but at breakfast our table was covered in flies. Avoid this place at all costs "

"The name of the hotel was not correct. We spend more than 1 hour to find the right place. They clean our clothes for a fee and the clothes next day was wet. We paid through hotels.com and they didn't believe that we already paid the night... The place was not clean and smell strange. I didn't recommended ."

"When I arrived I was told the hotel was closed. I took pictures to prove I was there as I had already paid through Expedia. I then had a ‘neighbour’ show up to ‘offer’ alternate accommodation at a very much more cost! The hotel is on a back street and when confronted with having to find an option on the day when I was hoping to visit the palace I conceded to the higher price. This was classic ‘bait & switch! Do not ever book this hotel!!!!"

"Poor location. Manager speaks no English. The rooms he gave us were not ready -- no electricity. Contrary to the ads, there is no wifi or breakfast. The good news is that the owner agreed to drop one night of our reservation as well as reducing the price"