Grand Rapids Hotel Guide - Shoal Lake hotels in Grand Rapids, United States of America.

"This is a newer hotel, so everything feels cleaner."

"The pool broken and flooded out the place there was no pool no hot tub no breakfast no first floor. It was a mess. They claim that the property will be all remodeled by July 2026. I look forward to seeing that."

"We needed to book a hotel for my grandson’s wrestling tournament. I specifically searched for a hotel with a hot tub since I was looking forward to a little R&R myself. This was the ONLY one I could find with a hot tub. It cost about $40 more than all the other local hotels but I was ok with that since they had a hot tub. Upon checking in they told us it was BROKEN 😳 I definitely would have booked a hotel at one of the cheaper hotels had I known. I felt a discount of some sort was in order but since I booked it through hotels.com they said I’d need to take it up with them. Which I did and received a voucher for $50 off my next booking. The staff was nice and the room was adequate and the breakfast was good. The pool was nice and which was a consolation to having no hot tub. My only complaint was the broken hut tub. "

"Very clean and excellent staff! Very nice and welcoming. "

"Terrible service "

"Nice "

" This was our second time staying here, and we truly enjoyed our stay once again! The home is clean, comfortable, and exactly as described. Everything we needed was provided, and it felt welcoming from the moment we arrived. Breanna was fantastic — when I couldn’t figure out how to use the lock, she returned my call quickly and helped us get everything sorted out right away. We really appreciated her responsiveness and kindness. We would absolutely stay here again and highly recommend it to others!"

"Very clean and nice and accommodating staff. "

"The place was well stocked and clean. The Christmas tree was a wonderful touch as my family and I were there celebrating Christmas. "