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DoubleTree by Hilton Shymkent

3.0 star property
Travelers can sip coffee in the lobby while planning city adventures with help from multilingual staff, then enjoy meals with loved ones at Near East Restaurant.

Choose dates to view prices

DoubleTree by Hilton Shymkent offers a family-friendly retreat in the heart of the city. Guests enjoy breakfast, lunch and dinner at Near East Restaurant, or relax on the sun-soaked terrace. The property features an outdoor pool, with staff ready to help plan daily excursions.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room
The current price is €48
includes taxes & fees
29 Mar - 30 Mar

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 1 King Bed, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 2 Single Beds

View all photos for One-Bedroom King Suite

Premium bedding, minibar, in-room safe, desk

One-Bedroom King Suite

  • Sleeps 3

View all photos for Queen Room

Premium bedding, minibar, in-room safe, desk

Queen Room

  • Sleeps 2

View all photos for Queen Room-Accessible

Premium bedding, minibar, in-room safe, desk

Queen Room-Accessible

  • Sleeps 2

View all photos for Deluxe Queen Room

Premium bedding, minibar, in-room safe, desk

Deluxe Queen Room

  • Sleeps 2

View all photos for King Room

Premium bedding, minibar, in-room safe, desk

King Room

  • Sleeps 2

View all photos for Queen Room With City View

Premium bedding, minibar, in-room safe, desk

Queen Room With City View

  • Sleeps 2

View all photos for 2 Twin City View

Premium bedding, minibar, in-room safe, desk

2 Twin City View

  • Sleeps 2
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About the area

Located in Shymkent, DoubleTree by Hilton Shymkent is in the city centre. Fontan Aquapark and Shymkent Zoo are local attractions and those in the mood for shopping can visit Shymkent Plaza and Mega Planet. Visit our Shymkent travel guide
Map
43 B. Momyshuly Avenue, Shymkent, 160000

What's nearby

  • Abay Park
    1 min walk - 0.1 km
  • Fontan Aquapark
    12 min walk - 1.1 km
  • Arbat Shymkent
    14 min walk - 1.2 km
  • Shymkent Plaza
    19 min walk - 1.6 km
  • Mega Planet
    19 min walk - 1.6 km

Getting around

  • Shymkent (CIT-Shymkent Intl.)
    10 min drive

Restaurants

  • Каравелла
    11 min walk
  • Мизам
    14 min walk
  • Kazakhasia Pan Asian Restaurant
    17 min walk
  • Olivia
    17 min walk
  • Ялла
    10 min walk

About this property

DoubleTree by Hilton Shymkent

Family-friendly hotel in the city centre
Take advantage of a terrace, dry cleaning/laundry services and a bar at DoubleTree by Hilton Shymkent. The on-site restaurant, Near East Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as conference space.
Other perks include:
  • Airport drop-off service (surcharge), babysitting (surcharge) and 1 meeting room
  • Coffee/tea in reception, a lift and a 24-hour front desk
  • Smoke-free property, free newspapers and tour/ticket information
Room features
All 120 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning.
Extra amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • 33-inch TVs with cable channels
  • Wardrobes/cupboards, fridges and daily housekeeping

Similar properties

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Ramada by Wyndham Shymkent
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
8.2 out of 10, Very good, 25 reviews
The price is €81
includes taxes & fees
16 Mar - 17 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Near East Restaurant

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 33-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s pool is closed on the last Saturday and Sunday of the month.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 5000.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: KZT 7500 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: KZT 4000 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 5000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Canvas Hotel Shymkent
Canvas Shymkent
Hotel Shymkent
Canvas Hotel Shymkent
DoubleTree by Hilton Shymkent Hotel
DoubleTree by Hilton Shymkent Shymkent
DoubleTree by Hilton Shymkent Hotel Shymkent

Frequently asked questions

Is DoubleTree by Hilton Shymkent pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at DoubleTree by Hilton Shymkent?

As of 15 Mar 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Shymkent on 29 Mar 2026 start from €48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton Shymkent?

There is free parking nearby.

What time is check-in at DoubleTree by Hilton Shymkent?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Shymkent?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does DoubleTree by Hilton Shymkent provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of KZT 4000 per vehicle applies.

Where is DoubleTree by Hilton Shymkent located?

Located in the centre of Shymkent, this family-friendly hotel is within a 15-minute walk of Abay Park, Fontan Aquapark and Arbat Shymkent. Mega Planet and Shymkent Plaza are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Shymkent Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 29 out of 52 reviews
Rating 8 - Good. 19 out of 52 reviews
Rating 6 - Okay. 3 out of 52 reviews
Rating 4 - Poor. 1 out of 52 reviews
Rating 2 - Terrible. 0 out of 52 reviews

Reviews

10/10 Excellent

Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
Very quite, very clean, good location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mukhtar

Liked: Cleanliness, amenities, property conditions & facilities
Loved my short stay. Great staff. Perfect location. Clean rooms. Decent breakfast with local delicacies.
Stayed 1 night in Nov 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Courteous professional staff. Well arranged room. TV should include more English language options, e.g. Al Jazeera, BBC, CNN, MSNBC news.
Stayed 1 night in Sep 2024

10/10 Excellent

Leili

Liked: Amenities
Nice new hotel in a good location. Rooms, although small but have lots of storage space. and quite comfortable. Hotel has a small but nice/ clean spa/swimming pool. Breakfast not included in the room price. Charging for breakfast is quite an outdated concept, almost all hotels, specially high standard hotels offer breakfast free of charge.
Stayed 2 nights in Oct 2023

8/10 Good

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff speak some English. Beds are comfortable. Park across the street is nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Daiho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to have some rest
Stayed 1 night in Jul 2025

8/10 Good

Bridget

Liked: Cleanliness, property conditions & facilities
Easy walk to Abay Park and the Shymkent Marathon start. The welcome cookie was good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend more TV English news channels, e.g., BBC, A Jazeera. Otherwise, all was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Ertugrul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kahvaltı vasattı.
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service for this part of the world. The hotel has a huge indoor pool and sauna, great for winter weather. Breakfast is a nice buffet with various international features.
Stayed 1 night in Mar 2022

10/10 Excellent

M.Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güleryüzlü personel temiz ve rahat konum güzel
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with helpful staff, good breakfast, comfortable bed, and clean. It's located right across from Abaya Park, so that is a nice touch. They also have a fitness room and swimming pool that they are very proud of. Changing money must be done at a bank, so you will need to walk about 5 minutes in the proper direction to do this.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Very nice hotel. Well trained staff
Stayed 3 nights in Sep 2018

8/10 Good

Simona

People at the reception are very friendly. Good cost/benefit ratio.
Stayed 2 nights in Aug 2018

10/10 Excellent

Chun Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

The hotel is quote close to the Samal bus station (around 10 minutes by local bus). The room is clean and tidy. Plus, the staff are REALLY helpful, especially in helping us in register issue. Really recommended. : )
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

アバイ公園の正面に位置する近代的なホテル

二連泊しました。従業員は非常に英語堪能でまた親切で、いろんな相談に乗ってくれます。 また部屋の掃除も行き届いており設備も抜群、快適な滞在を楽しめます。 ショッピングセンターやレストラン街にも程近く観光にも適しています。

6/10 Okay

Verified traveller

Disliked: Staff & service
従業員のサービスがいまいち レストランのメニューの種類が少なすぎで長期滞在するには食べる物が限られる

8/10 Good

진성

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

대체로 만족합니다

다만 기본적인 세면도구가 없어 아쉬웠다

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint, ok hotel

Fint 4 stjernet hotel. God service

10/10 Excellent

colin, hamilton, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful rooms, nice breakfast, pleasant staff

The hotel staff were helpful, the rooms extremely clean and comfortable, and the breakfast buffet was very nicely done as well. You can catch a city bus to the bus station if trying to get to Turkistan by minibus. You can also walk a few blocks to catch a city bus to the airport or one to the main train station in Shymkent. The memorial park is a few blocks away. A gem of a hotel in the city.

10/10 Excellent

YUE HANG, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Shymkent

Excellent hotel, in extremely good conditions, very comfortable and also very good breakfast. The front desk staff are very helpful as well.

10/10 Excellent

Anvar, Москва

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ТысАча и одна ночь

Мне понравились молодые люди в решепшене и завтрак Вам надо обратить внимание на качество и приготовление кофе

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very expensive hotel

10/10 Excellent

Hilal hidayet

Stayed 2 nights in Oct 2025

8/10 Good

Eunice Linnea

Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2025