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Reviews of Maison 557

3 out of 5
Maison 557
#557, Wat Bo Street, Group 12, Siem Reap

Reviews

9.6

Exceptional

Rating 10 - Excellent. 24 out of 31 reviews" "
Rating 8 - Good. 6 out of 31 reviews" "
Rating 6 - Okay. 1 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hillary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and owners were incredibly friendly, helpful and flexible. The breakfast was delicious, and we were right near many amazing restaurants. The pool was a great way to cool down after a hot day out and about. We would stay here again!
Stayed 4 nights in Jan 2024
Response from Gauthier on 24 Feb 2024
Dear Hillary,Thank you so much for your wonderful review on Expedia! We are thrilled to hear that you had such a positive experience during your stay at Maison557.It warms our hearts to know that our staff and owners made a lasting impression with their friendliness, helpfulness, and flexibility. We are delighted that you enjoyed the delicious breakfast and took advantage of the convenient location near many amazing restaurants.It sounds like the pool was a refreshing retreat for you after exploring the city, and we're pleased it added to the overall enjoyment of your stay.We truly appreciate your kind words and are honored to have the opportunity to host you again in the future. Please consider Maison557 your home away from home whenever your travels bring you back to the area.Warm regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, centrally-located hotel
Lovely little hotel. Very centrally located but quiet. Extremely friendly and helpful staff. Excellent food. All in all, an absolutely wonderful experience. Hope to come back some time.
Stayed 3 nights in Dec 2023
Response from Mr. Kimyon on 23 Dec 2023
Thank you for sharing your wonderful experience at Maison557 on Expedia! We're thrilled to read your delightful review and appreciate your kind words.It brings us immense joy to know that you found our hotel lovely and enjoyed its central yet quiet location. Our team is dedicated to providing a warm and welcoming atmosphere, and we're delighted that their friendliness and helpfulness left a positive impression on you.We're also pleased that you enjoyed our excellent food offerings. Creating a memorable dining experience is an integral part of our commitment to guest satisfaction, and we're glad it resonated with you.Your expressed hope to return is the best compliment we could receive, and we would be absolutely delighted to welcome you back whenever your travels bring you to Siem Reap.Once again, thank you for choosing Maison557, and we look forward to the opportunity of hosting you again in the future.Warm regards,

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little piece of paradise in Siem Reap
Such an amazing B&B, clean, beautiful, cozy & well located. It’s super close to pub street, and within a neighbourhood full of bars, cafes and restaurants. The team is lovely, the owners are super helpful! The on-site restaurant is delicious!
Stayed 5 nights in May 2023
Response from PK on 11 Jun 2023
Dear Julian, Thank you so much for your lovely comments! It was a real pleasure to have you stay with us during your retreat in Siem Reap. Thank you for mentioning all the activities you can do around, and the team send you their best regards as well. :) We very much look forward to welcoming you again. Kind regards

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoughtful staff, great location and very comfortable room. Full of character!
Stayed 4 nights in Sep 2022
Response from Lau on 19 Sept 2022
Dear Jill,It was a pleasure to have you with us and we very much look forward to having you again! We are glad to read that you enjoyed your stay with us.Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people are amazing! The cleanliness is incredible!
Stayed 4 nights in Dec 2019
Response from Gauthier on 16 Dec 2019
Dear Guest, Thank you very much for your comments!! We were glad to have you at the hotel. We very much look forward to welcoming you once more. Best regards

6/10 Okay

Akbota

Liked: Cleanliness, property conditions & facilities
Objective review
The inn services were very nice, especially American-English breakfast they serve was excellent. But it’s difficult to contact them by phone number given or by Facebook, simply didn’t pick up calls and no replies. It’s written as the hotel provides airport pickups and all but it is not really true. We arrived by bus, they arranged tuk tuk for us but only after contacting and asking them to do so, thus picking up guests didn’t feel like their usual routine. Moreover for our flight back they arranged tuk tuk but by arrival the driver requested money from us! 7$! So the hotel don’t really provide airport pick up and drop off! One more thing to note is that rooms don’t have separate section for toilet tub, so whenever you use it the other person could hear and smell...
Stayed 2 nights in Aug 2019

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Siem Reap
Maison557 was like a little oasis. We stayed in the Villa room which had its own pool. Breakfast was wonderful every morning. The staff was super kind and helpful.
Stayed 3 nights in Nov 2018

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Siem Reap
This hotel was so beautiful... From breakfast to the decor. I can not fault it in any way. Great host. Great staff. Loved it.
Stayed 3 nights in Sep 2018

8/10 Good

Catherine, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, room, garden No tooth brush and no tooth paste in the garden Breakfast was ok
Stayed 3 nights in Sep 2018

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Able to walk to town. Great breakfast. Helpful and friendly staff. No fridge or jug. Hot and cold drinks available on request. Excellent cafes and restaurants close by. Good wi-fi.
Stayed 7 nights in Jul 2018
Response from Pam on 9 Aug 2018
Hi Michelle, thanks so much for your kind feedback. It was a pleasure to host you at maison557. Pam and the team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Convenient location near downtown and city markets
Stayed for three nights in Siem Reap. In May it is very hot and humid. A full day of touring monuments can be exhausting. Plan to start before sunrise, around 5:30 am to be back around noon time. Mosquitos were an issue for us. Denise, the owner/manager, has in place a very friendly and helpful team. Room was actually like a little independent apartment with a sitting area, very spacious, large bathroom. Decoration was pleasant. Hotel staff helped us to arrange tours and packaged a picnic box for us when we left early.
Stayed 3 nights in May 2017

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a fantastic stay! The breakfast was delicious, the staff was extremely helpful and welcoming. The property is beautiful!

10/10 Excellent

WHO, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!!
Unbeatable service. Extremely friendly team. Excellent location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little boutique hotel
The location was close enough to town to walk if you wished, but removed from the hustle and bustle enough to give you a sense of peace. Great staff, excellent breakfast and a really nice room (with an outdoor shower that we both absolutely loved). I'd stay again happily

10/10 Excellent

Peter, Norfolk, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unusual, quiet small hotel in tourist hell city.
Before arriving, we received welcoming emails which actually seemed to have been written by real people, asking if we wanted any further services (tour booking etc). Arriving ahead of schedule, we were shown into our room and spent a pleasant half hour chatting with the duty manager about what to expect/look for/avoid in Siem Reap. He was always ready to assist us and advise us during our stay. The hotel was cool, quiet and shady - a real haven in the hot, humid atmosphere. Elegant, spacious rooms and a pleasant garden where we had breakfast each morning. A book of photographs in our room introduced each member of staff as a real person. The breakfasts were splendid, if a bit too much for us. No minibar, no TV - what a treat. My only minor complaint is that sometimes they carried the hands off management style to extremes. We would return from having supper in town to find nobody around some evenings. But thus really didn't inconvenience us, and I'm sure if we had found it a problem they would have done something about it. All in all, the experience was more like staying with some rather refined friends than renting a room in a hotel.
Response from Alida on 6 Feb 2016
Peter, thanks so much for the detailed feedback, we really appreciate it, particularly the input on staffing levels and evening cover.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique B&B.
Nice boutique B&B.

10/10 Excellent

nancy, athens, ga. usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Inn, fantastic Host
Our only regret is that we were in Siem Reap only two nights as the area needs more time and Maison 557 was such a great place to stay. From being met at the airport to Jeff greeting our arrival with glasses of fresh orange juice and advice and information to his assistance in finding our next lodging, we could not have been more satisfied. The room was delightful and charming, the gardens and pool refreshing and the staff more than accommodating. We highly recommend this well located Inn.

10/10 Excellent

Nicolaj K.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really small and nice hotel in the middle of Siem Reap. Very good service and super nice staff at the hotel and restaurant. Excellent food.
Stayed 9 nights in Apr 2022
Response from Gauthier on 26 Apr 2022
Dear Nicolaj, Thank you so much for your lovely comment! It was nice to have you with us during your stay in Siem Reap, and we really look forward to having you back here. We wish you a great week ahead. Kind regards

10/10 Excellent

Peter, Basel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage im Zentrum. Grosszügige Zimmer und private Atmosphäre, tolles Frühstück und das beste sind die Gastgeber. Absolut zuempfehlen.
Stayed 4 nights in Sep 2020
Response from Gauthier on 2 Oct 2020
Thank you so much for your comments! It brings us a lot of joy to know that you appreciated your stay with us! We very much look forward to having you again, or to see you around Siem Reap. Best regards,

10/10 Excellent

YUKARI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Gauthier Andriantsitohaina on 29 Jan 2020
Dear Mr. Yukari, Thank you for your comments. We are really pleased that you enjoyed staying at Maison557 and we really look forward to welcoming you again. Best regards,

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Joan, Gauthier and the maison557 team on 29 Oct 2019
Hello, Thank you for your review, we are happy that you enjoyed your stay with us. We hope to have you here again. Kind regards, Joan, Gauthier & Maison 557 6 fantastic team

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlenswerte Unterkunft
Empfehlenswerte Unterkunft.
Stayed 3 nights in Jan 2018

10/10 Excellent

pierre, Rouen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situation idéale
Super séjour de trois nuits avec une situation idéale pour profiter de la ville après la visite des temples et du lac. Notre hôte nous a rendu de nombreux services pour rendre notre séjour meilleur. L'hôtel a énormement de charme !
Stayed 3 nights in Nov 2017

8/10 Good

sportful, Suisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pension bien située et offrons tout confort
Accueil chaleureux, personnel très aimable et attentionné, piscine (le must par fortes chaleurs), petit-déjeuner copieux, et non des moindres proche du centre. Tout pour passer un agréable séjour.
Stayed 4 nights in Nov 2017

8/10 Good

Irene, Utrecht

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Een klein en gezellig hotel met veel comfort.
Het hotel ligt op een strategische plek, vlak bij het centrum en een goeie uitvalsbasis voor tripjes naar Ankor Wat en de floating village.
Stayed 4 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent boutique hotel
Great hotel, with great location and excellent service. The staff is very helpful. They organized our tour to Angkor Wat with an amazing tour guide. The room was excellent.
Stayed 3 nights in Aug 2017
Response from Denise on 4 Sept 2017
Thankyou so much for the kind feedback. Our small team very much enjoyed hosting you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très sympa
Bons conseils. Ils peuvent tout organiser , guide , tuktuk . Ils ont sélectionné des personnes très bien .
Stayed 7 nights in Aug 2017

10/10 Excellent

Mengfan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
庄园式小villa 安静舒适
就在old.market旁边，闹中取静，非常小的一个villa，房间干净整洁，我很喜欢这种法式庄园风格，很满意。

10/10 Excellent

julien, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
juste parfait !
rien à redire l hotel est hyper bien situé. on s y sent comme à la maison ou chez des amis. et Denise la gerante ainsi que les employés sont adorables et se mettre en 4 pour vous faire plaisir et que vous vous sentiez bien. night market, restaurants, pub street tout se fait à pied tout en étant au calme dans le cosy jardin de la maison. vous pouvez réserver les yeux fermés. ;)

10/10 Excellent

Tom und Kerstin, München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir können das Haus und die Gastgeberin Alida nur loben. Das Maison 557 ist wirklich eine Oase der Ruhe inmitten den Stadt. Wir verbrachten hier vier Tage und die Silvesternacht. Selbst da war es im Zimmer angenehm ruhig. Besonders begeistert hat uns zudem die zentrale Lage, vieles ist in Laufnähe zu erreichen. Sicherlich eine der Top-Adressen in Siem Reap. Hierher kommen wir gerne wieder.

10/10 Excellent

Mickey, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かなプチホテル
スタッフがとてもフレンドリーで家族的な滞在ができます。トゥクトゥクや空港送迎の手配もしてもらえました。オールドマーケットにも徒歩圏ですが部屋は静かで快適でした。