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Maison Polanka

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Luxury
5.0 star property
10

Exceptional

Peaceful retreat with mountain adventures

A genuine oasis with serene, beautiful grounds and a gorgeous swimming pool, this property offers a peaceful retreat from the city. Delight in first-class dining, an Apsara dance show, and a Jeep tour of the nearby mountains and waterfalls.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 65.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Rollaway bed fee: USD 65.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 201260972, 201260974, 219003323, 201260976, 201260975, 314081589, 201277200, 202443875, 202347325
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)

Frequently asked questions

Does Maison Polanka have a pool?

Yes, this property has an outdoor pool.

Is Maison Polanka pet-friendly?

No, pets are not allowed at this property.

How much is parking at Maison Polanka?

Self-parking is free at this property.

What time is check-in at Maison Polanka?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Maison Polanka?

Checkout is at noon.

Where is Maison Polanka located?

This family-friendly Siem Reap hotel is located near the airport, within a 10-minute walk of Royal Garden and Angkor National Museum. Artisans D'Angkor and Angkor Wat are also within 6 mi (10 km).

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Reviews

Reviews

10

Exceptional

10

Cleanliness

8.8

Location

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 25 out of 25 reviews
Rating 8 - Good. 0 out of 25 reviews
Rating 6 - Okay. 0 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

Reviews

Verified

10/10 Excellent

Atsuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, good staff, and good atmosphere
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really wonderful stay here. A genuine oasis away from the hustle and bustle of Siem Reap, yet still possible to get to walk (or 3 minute tuk-tuk if you don’t fancy the heat!) to local restaurants etc. staff excellent (very friendly, nothing is too much trouble, but also unobtrusive). And the food at the restaurant is first class.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! Such a beautiful experience. Thank you so much
Verified

10/10 Excellent

keshav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an exceptional property with absolutely beautiful and quiet grounds, a gorgeous swimming pool, and the friendliest and most hospitable staff that you will find. There are relatively few guests unlike the big chain properties, so you will get individualized attention. They arranged some events like the Apsara dance show and Jeep tour of mountain and waterfall area. These were great. Much nicer to stay here than big chain properties.
Verified

10/10 Excellent

Duncan

Liked: Cleanliness, property conditions & facilities
Absolutely amazing property and staff. A tranquil oasis in Siem Reap where you feel (and sometimes are) like the only people there. They went out of their way to make our kids (10 and 12) feel at home, arranged a child friendly guide and transport for two days of temple tours, and set up an amazing elephant encounter near the Kulen mountains. The house that we stayed in felt luxurious and had every amenity we could want and was perfect for our family of four. They set up a bike with basket, lock and water bottle so I could tour the city on my own. All in all one of the most amazing places I’ve stayed.
Stayed 5 nights in Nov 2022
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of my favorite hotel stays, globally

I travel a lot for both work and fun, and I've stayed in a lot of 4 and 5 star places. Maison Polanka is up there among my favorite hotels ever. I wish we could have stayed longer. The property is a nice quiet, cool, and relaxing retreat from the hustle and bustle of the city, but it's still conveniently located. The food was excellent, as was the wine list. It's clear the property has some French influences. The property is lovely, the staff are helpful but not intrusive, they do a good job of leaving citronella around the sitting areas to keep the mosquitoes away, and the free bikes are great for touring the city. There are tuk tuk drivers It was a great experience all around. I wish we had had time to try the massages.
Verified

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SERVICE ET PERSONNEL EXTRAORDINAIRE . Un havre de paix , de verdure tropicale , eventuellement eviter la chambre jaune si vous vous levez souvent la nuit ( 6 marches )....Tres tres agreable
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Yuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best forever
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Serene atmosphere, superb service! Thoroughly enjoyed my stay
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
cadre. grand calme. personnel tres attentionne. service impeccable
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

The hotel was amazing, in every details. The Manager Richard disk everything to make sure we had a superb experience.
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Ben&Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW!! If you are in Siem Reap, you must stay at Maison Polonka. What a unique experience!! The rooms are amazing including elegantly appointed traditional Cambodian houses. The staff was phenomenal. We were cared for and attended to at every turn. We were greeted with cold towels, cold water and/or hot tea upon each return to the hotel. The rooms included wonderful bath products and an in-room tea set with a wide range of teas and beautiful pottery tea cups. The hotel staff arranged for all our transportation and touring. Each tour and tour guide they booked was unquestionably among the best. The spa and massage services were fantastic. The hotel restaurant had breakfast, lunch, tea and dinner available. We strayed once to a local restaurant and then vowed only to eat at the hotel. The menu (which included local dishes) was extensive and each dish was carefully and expertly prepared. The property, complete with calming swimming pool, and its many palm trees are also exquisitely beautiful and meticulously cared for. In short, this wonderful and welcoming place was so amazing that we truly did not want to leave. Our compromise: we will return!!
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Verified traveller

Nice

Feel like home
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique hotel au calme.

Boutique Hotel au calme ; idéal pour visiter Angkor.
Stayed 4 nights in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the very best

Where to start... We've had the good fortune to stay in many of the best hotels around the world and Maison Polanka may possibly be my favourite. It is a true luxury to stay here, not for material reasons, although the whole place is impeccable, but because you feel as though you have been welcomed into a family. The staff are incredible, always smiling, always ready to help. They remember your name, your preferences, your plans for the week, always ready to make your time spent with them as pleasant as possible. Where else greats you on your return with cool mint-scented towels and an interest in your day? Or leaves waterproof coats, maps and bottles of water in the basket of your bicycle without you even having to ask? Everything was taken care of before we even knew we needed it. There are only a few houses (authentic Cambodian raised houses dismantled and reassembled for the hotel) nestled into a meticulously maintained garden full of palms, banana trees and bamboo. Watch out for the frogs on the paths when you come back at night! It's like living in a luxury jungle. The Green Room is wonderful with a huge terrace, you feel like you're floating amongst the trees! Add to this a lovely cool pool and a really top notch restaurant, we stayed for a week and were so incredibly sad to leave! We will 100% be back. Thank you for creating such a wonderful place to stay!
Stayed 8 nights in Aug 2018
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch hotel

Amazing place! Room was beautifully furnished, well appointed, clean and staff was super accomodating! Felt like a princess.
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Maison Polanka!

Maison Polanka was incredible! Gorgeous rooms, amazing staff, great service! I highly recommend it.
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Krishnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very personalise service and staff very friendly
Stayed 3 nights in Feb 2018
Verified

10/10 Excellent

LAURENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magique

Extraordinaire! Magique! Impossible d'imaginer aller dajns un autre hôtel de Siem Reap. Ce lieux est plus qu'un hôtel, a découvrir absolument.
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un havre de paix.

Petite structure de 5 chambres au coeur d'un sublime jardin, un véritable havre de paix, superbe piscine, bonne table. Le personnel est très souriant et aux petits soins. Allez-y sans hesitation aucune.
Verified

10/10 Excellent

seh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An oasis

Tucked away in the touristy Siem Reip is this elegant oasis. The grounds are an astonishment of tropical plantings perfectly maintained. The service is subtle and impeccable. The food is excellent, better than anything you'll have In the town. Massage there is sublime. Though the level of concentrated tourism of the town is difficult to take Maison Polenka makes the whole experience graceful.
Verified

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Detalles

Muy agradecido pasamos nuestro viaje de aniversario con preciosos detalles por parte de la administración incluyendo un hermosa tarjeta firmada por TODOS los miembros del Hotel , muy recomendable
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort