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Reviews of Shintana Saya Residence

4 out of 5
Shintana Saya Residence
Street 30, Phum Veal, Sangkat Kouk Chak, Siem Reap

Reviews

10

Exceptional

Rating 10 - Excellent. 260 out of 271 reviews" "
Rating 8 - Good. 10 out of 271 reviews" "
Rating 6 - Okay. 0 out of 271 reviews" "
Rating 4 - Poor. 1 out of 271 reviews" "
Rating 2 - Terrible. 0 out of 271 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Yannick, Palo Alto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommending this 9-room boutique hotel providing a relief and relaxing stay in Siem Reap at close proximity to Angkor major sites. Over the top staff, very attentive and proactive to address the guests needs. For example, facilitating transfer from the airport, tuk-tuk rides, finding a guide and driver for the small circle tour from sunrise to sunset. I stayed 2 nights and enjoyed having delicious food and service ( 2 breakfasts and 1 lunch). I also got some rest at the pool early afternoon during the hear of the day between 2 temple visits.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elisa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was amazing! We got stuck in Cambodia for an extra day and needed a place to stay. I saw the 5/5 star review and gave it a go… wow! I was not disappointed! The Hotel is so beautiful! It’s quiet and tranquil! The food was amazing! Everyone on the staff was so accommodating! David the owner created us on arrival as well. I felt so welcome! There was cheese, cashews, fruit and wine waiting for us in the room. The beds were exceptionally comfortable and everything was very clean. All in all this is one of the best hotels I have ever stayed in!
Stayed 1 night in Apr 2024

10/10 Excellent

Cristina, Lynn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff that I have ever encountered. They surprised my mother-in-law with a cake for her birthday and the entire staff sang, which had her in tears. Our room included a massage, which was amazing. Only wish they had a gym! Thank you David and team :)
Stayed 3 nights in Apr 2024

10/10 Excellent

Ali, Los Gatos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this beautiful boutique hotel for 4 nights and had an amazing time. From their airport pickup service we were treated like royalty! The hotel is a few min from the temples so our commute to the temples were quick and easy. The hotel has only 9 rooms so the service you receive is very attentive and friendly. Oh and their breakfast pho was my favorite dish in their menu!
Stayed 4 nights in Apr 2024

10/10 Excellent

António Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Everything.
Stayed 2 nights in Mar 2024

10/10 Excellent

LARISA, GRAND FORKS

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If i could give the staff more than 5 stars I would. You will never find better people to take care of you. This place is worth every penny. Excellent in every way.
Stayed 3 nights in Mar 2024

8/10 Good

Angkeara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property. Staff are extremely attentive and helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ronald Augustine Antonino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in a lot of really great hotels, and this hotel definitely is one of the top! More of a private villa, rather than a hotel, this place is sooo beautifully done with its attention to details, decorations and landscape. It is intimate and exclusive without being pretentious. The rooms are large and well appointed. Even the soaking tub is gorgeous Most of all though, the staff is TOP NOTCH. They are there to help you in every way to make your vacation wonderful. I really loved and feel grateful to have met everyone at the hotel, including the owner. I give this place a 10/10 and encourage everyone to stay there if you are in Siem Reap!!!! Will miss this place and the staff!
Stayed 3 nights in Feb 2024

10/10 Excellent

Brandon, Aliso Viejo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David’s property is great, very friendly staff and nice breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Jan 2024
Response from Mr. SY on 10 Jan 2024
Dear Elizabeth,Thank you for taking the time to share your positive review at Shintana Saya Residence. We are thrilled to hear that you had a memorable and enjoyable stay with us. We are absolute delight to receive such positive feedback.Best regards,SY

10/10 Excellent

Felicity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing boutique hotel with incredible staff led by Mr Sy who ensured everything went smoothly and we loved every minute of our stay. The food options are delicious and the smoothies (especially mango) wonderful at the end of touring temples or other activities. Our room was large and extremely comfortable, with daily housekeeping provided. The guide arranged by the hotel called ‘Tiger’ was exceptional and we recommend him if he’s available. Honestly, we only have positive and happy vibes about our experience and we felt sad to leave after our 8 days and hope to return in the future. Thank you for making our first time in Cambodia so memorable.
Stayed 8 nights in Dec 2023
Response from Mr. SY on 10 Jan 2024
Dear Felicity,Thank you for taking the time to share your positive review at Shintana Saya Residence. We are thrilled to hear that you had a memorable and enjoyable stay with us. We are absolute delight to receive such positive feedback.Best regards,SY

10/10 Excellent

Hironori

Stayed 3 nights in Dec 2023
Response from Mr. SY on 10 Jan 2024
Dear Hironori,Thank you for taking the time to share your positive review at Shintana Saya Residence. We are thrilled to hear that you had a memorable and enjoyable stay with us. We are absolute delight to receive such positive feedback.Best regards,SY

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top choice for Ankor Wat
Great place to stay, very friendly staff and transport provided for trips into Siem Reap. Nice pool area too for relaxing after temple visits.
Stayed 4 nights in Dec 2023
Response from Mr. SY on 10 Jan 2024
Dear ,Thank you for taking the time to share your positive review at Shintana Saya Residence. We are thrilled to hear that you had a memorable and enjoyable stay with us. We are absolute delight to receive such positive feedback.Best regards,SY

10/10 Excellent

Jennifer, Kew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Mr. SY on 10 Jan 2024
Dear Jennifer,Thank you for taking the time to share your positive review at Shintana Saya Residence. We are thrilled to hear that you had a memorable and enjoyable stay with us. We are absolute delight to receive such positive feedback.Best regards,SY

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel in a quiet neighborhood. Wonderful staff and great food and cocktails.
Stayed 3 nights in Dec 2023
Response from Mr. SY on 10 Jan 2024
Dear Stephanie,Thank you for taking the time to share your positive review at Shintana Saya Residence. We are thrilled to hear that you had a memorable and enjoyable stay with us. We are absolute delight to receive such positive feedback.Best regards,SY

10/10 Excellent

Khiem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid and intimate hotel where the managers and staff are doing their best to make you feel welcome. A very relaxing holiday.
Stayed 5 nights in Dec 2023
Response from Mr. SY on 10 Jan 2024
Dear Khiem,Thank you for taking the time to share your positive review at Shintana Saya Residence. We are thrilled to hear that you had a memorable and enjoyable stay with us. We are absolute delight to receive such positive feedback.Best regards,SY

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing
Without a doubt the most amazing stay ever. Mr Sy and his team went above and beyond in every way possible, from collecting us, organising dinner and arranging other comforts we required. We also had a massage in the room which was fantastic. The room was huge and really clean and made for a wonderful stay. One of the best hotels I have ever stayed in. Wish we could have stayed longer.
Stayed 1 night in Nov 2023
Response from Mr. SY on 11 Nov 2023
Thanks for your feedback 10/10.We are really appreciated.

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled to 88 countries and stayed in maybe a thousand hotels over my life. This was maybe the best hotel experience I have ever had. The staff was incredible, it's a great value, and the hotel, with only 9 rooms, feels cozy and luxurious at the same time. When we left the entire staff came out to say goodbye. We are already planning another trip to Siem Reap to stay in this hotel.
Response from SY on 6 Nov 2023
Thanks so much Arthur for your 5 out of 5 feedback.We are much appreciated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 1 night in Sep 2023
Response from Mr. SY on 4 Oct 2023
Thank you so much for your rating 10 of 10.we are really appreciated.

10/10 Excellent

Christina

Business traveller
Liked: Amenities
This place was amazing! What a wonderful oasis truly. My room was enormous (room 999), the staff was fantastic, friendly, attentive, kind. This is a small boutique hotel a bit off the beaten path and when you drive up you might get a little surprised as the area it is in is not gorgeous….but as soon as you cross the entry, you are transported into this peaceful Shangri-La…beautiful decor …lush greenery…wonderful pool…and did I mention the rooms?? They cater to your every need…including a free tuk-tuk to town as needed. Book it immediately…it is totally worth the money…I didn’t want to leave. Thank you to David and everyone there for making my stay so memorable!!
Stayed 3 nights in Sep 2023
Response from Mr. SY on 4 Oct 2023
Thank you so much for your rating.we are really appreciated.

10/10 Excellent

Kondapavulur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homely, hospitable, friendly and private. Great staff and support - helped us plan a great visit to Angkor Wat and nearby places
Stayed 2 nights in Sep 2023
Response from Mr. SY on 15 Sept 2023
Thanks for your feedback Kondapavulur.We are much appreciated.

10/10 Excellent

Razvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People bless the place
A small hotel with extremely nice people ready to take care of you. A 5 min tuk-tuk ride to the Pub Street area offered complimentary by the hotel. A very large room with very good beds and pillows, a large and clean bathroom, all providing a good night sleep. If we had a suggestion would be an inside/covered breakfast/dinner area. We would gladly stay here again.
Stayed 5 nights in Jul 2023
Response from Mr. SY on 15 Jul 2023
Dear Razvan,Thanks for your comments, we are much appreciated.we hope to hosting you next time.Best regards,SY

10/10 Excellent

Sarahy, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
From the staff to the owner, to the drivers, everyone at Shintana Saya Residence was extremely friendly and helpful. They gave me and my husband the best welcome and kept the same high level of attention through the end of our stay. The place is really clean, quiet, and close to the temples. We totally recommend this place and we look forward to staying at Shintana Saya Residence again.
Stayed 2 nights in May 2023
Response from David on 14 Jun 2023
Dear Sarahy,Thank you so much for spending your valued time to leave your good words. That was very kind of you. We will keep it up to the level. We look forward to welcoming you back here in nearest future.Thank you.DavidOwner of Shintana Saya Residence

10/10 Excellent

Karla Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing !! Perfect service and environment.
Amazing experience ! David and his staff are super kind and friendly ,they were very helpful ,hotel quality , room , breakfast and pool are perfect . I will certainly recommend if you want to have a peaceful stay.
Stayed 2 nights in May 2023
Response from Mr. Renna on 1 Jun 2023
Thank you Karla for rating us 10/10.We are much appreciated. We are hoping to hosting you next time.

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite hotel ever
Our stay at this property was probably one of our best hotel experiences ever! David the owner was so kind and accommodating! The staff went above and beyond to make our trip amazing! The room was super clean and comfortable and the kids loved the pool. But honestly the kindness and accommodations of the staff were our favorite part! If you are headed to Cambodia or Angkor wat this property is the best place to stay!
Stayed 1 night in Mar 2023
Response from Mr. Renna on 3 Apr 2023
Thank you so much Brooke for rating us 10/10.We are much appreciated.We hope to hosting you next time.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel
Outstanding small boutique hotel ! The staff gets to know you and they treat you like family. Too many little extras to name.. Bottle of wine and snacks in the room.. Daily bottles of water provided, staff waiting with cold drinks when you return from daily excursions, snacks provided every evening.
Stayed 4 nights in Mar 2023
Response from Mr. Renna on 2 Apr 2023
Thank you so much for rating us.We hope to welcoming you next time.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
This is a unique hotel, with only 9 rooms, it’s intimate, quiet and personal. We loved our stay here and wouldn’t hesitate to come back. The room are beautiful, huge along with the bed. The shower is powerful and big. The owner works hard to create an oasis of calm, beauty and tranquility around the swimming pool area. It’s the perfect place to relax. Most of all the staff are well trained, friendly attentive and kind. We didn’t want to leave, it was so perfect.
Stayed 4 nights in Mar 2023
Response from Mr. Renna on 2 Apr 2023
Thank you so much Lisa for rating us.We hope to hosting you next time.

10/10 Excellent

Nicholas Thomas, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This place is a hidden find - a wonderful small hotel with fantastic owner, service, guests, food, welcome - everything. Highly recommend.
Stayed 4 nights in Mar 2023
Response from Mr. Renna on 21 Mar 2023
Thank you so much Nicholas for your 5/5 reviews.We hope to hosting you next time.Best regards,

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Hideaway in Siem Reap
The Shintana Saya is FANTASTIC!!! It is a small hotel in a residential area of Siem Reap. It is not in a walkable part of the city with shops & restaurants nearby. We were there to visit Angkor Wat and only visited the city for dinner. The hotel has everything you need: start with a living room and separate bedroom. The breakfast is great--outdoors by the pool. Its a short taxi ride to the city for dinner--great choices. And the hotel arranged a taxi and guide for two days at Angkor Wat & the other temples. Cost: USD 190 absolutely excellent service and expertise. Easy to recommend--Excellent. hotel.
Stayed 2 nights in Feb 2023
Response from Mr. Renna on 19 Mar 2023
Thank you so much Jack for you excellent comments.We hope to hosting you next time.Have a good day!

10/10 Excellent

Orion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
This was some of the best service I have ever received from a hotel. They went above and beyond, to the point where the staff gave us a ride to the airport. Grounds were pretty, good was great and the pool after a day in Ankor was not to be beat. It's a little outside of the main tourist area in Siem Reap but it was very easy to get to pub street and the night markets. I booked this place based upon their reviews. You should too!
Stayed 3 nights in Mar 2023
Response from Mr. Renna on 19 Mar 2023
Thank you so much Orion for your outstanding reviews.We are hoping to hosting you next time.Have a good day and trip!

10/10 Excellent

Janette

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff makes the difference here. Lovely hotel but truly amazing people looking after you.
Stayed 4 nights in Feb 2023
Response from Mr. Renna on 9 Mar 2023
Thank you so much Janette for given us 5 of 5.We are really appreciated.

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem! My family and I loved staying at this hotel. David and his staff made us feel very welcomed and helpful since this was our first time in Cambodia. The property grounds are beautiful and well cared for each morning. Wish I could of stayed longer.
Response from David on 5 Feb 2023
Thank you so much for staying with us and thank you for spending your value time to share your experience during your stayed with us.We do hope that we will have chance to welcome you back here again.Thank you.DavidOwner of Shintana Saya Residence

10/10 Excellent

Jai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from David on 12 Dec 2022
Thank you so much for staying with us! We look forward to welcoming you back here.

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a quiet neighborhood. The grounds are beautifully landscaped, so it feels like an oasis in the midst of the city.
Stayed 3 nights in Nov 2022
Response from David on 16 Nov 2022
Dear Maureen,Thank you for staying with us. We look forward to welcoming you back to our hotel.Thank you.David

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and hospitality offered by the hotel owner David and his entire team is truly outstanding. David picked us up from the airport and gave us cool towels and a fresh coconut to drink on the way to the hotel. There was fresh fruit and a bottle of wine waiting for us when we got to our room. The room itself was very clean, spacious and well-appointed. The rest of the hotel is lovely and serene, and the location is very convenient to both Angkor Wat and the main area of town. We would definitely stay here again for future trips to Siem Reap.
Stayed 2 nights in Sep 2022
Response from David on 10 Oct 2022
Dear Nicole, Thank you so much for staying with us and thank you for your kind words. We seek another chance to welcome you back here again.

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
I had read the reviews and I can guarantee is all accurate. When you love what you do that’s what happens. David and his staff provide an excellent service. Food is amazing, great swimming pool, everything smells good. There’s a shuttle from the airport and one way to the city. The restaurant recommendations were amazing, the guides were fantastic. I would say that’s better than lots of 5 star hotels. I will definitely go back
Stayed 3 nights in Aug 2022
Response from David on 9 Sept 2022
Dear Daniela, Thank you so much for staying with us. Thank you for your compliments and we will keep it up. We do hope to be able to welcome you back here soon.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Room was spacious, clean, and nicely decorated. Staff were very welcoming and really made it great. Thank you
Stayed 2 nights in Aug 2022
Response from David on 13 Aug 2022
Dear Mr. Kevin, Thank you so much for spending your value time to comments our hotel. We look forward to welcoming you back soon. Thank you. David Owner of Shintana Saya Residence

10/10 Excellent

Maria C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place!
This hotel is fantastic. Absolutely no complaints. Rooms are big, comfy and prestine. Service is excellent and David, the owner, is super helpful. Best stay ever!
Stayed 3 nights in Jun 2022
Response from David on 1 Jul 2022
Dear Maria, Thank you for staying with us and thank you so much for sharing your sweet words. We seek another chance to welcome you back here again. David Owner of Shintana Saya Residence

10/10 Excellent

steven

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible secret in Siem Reap
Everything about this property is fantastic, from arrival to the awesome rooms to the quiet, restful atmosphere to the kitchen. I would have to dig really hard to come up with any negatives worth mentioning
Stayed 5 nights in May 2022
Response from David on 16 Jun 2022
Thank you so much for staying with us. We seek another chance to welcome you back here soon. Thank you. Good luck! David

10/10 Excellent

Sovern

Stayed 2 nights in Apr 2022

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely perfect ! Don’t hesitate
Everything was perfect ! David is the best host you could hope for ! We went with 2 babies and he made our trip in Siem reap so easy. Thanks again for everything
Stayed 5 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection on every level
PERFECTION: I cannot begin to express my gratitude to Mr. Sithi and the rest of the staff there at Shintana Saya Residence for how well they took care of my wife and son on their recent stay. They treated them like family and went beyond anything we have ever experienced in our travels. During my reservation, I mentioned it was my son's birthday. When they arrived, the entire staff surprised him with a cake with his name on it and sang Happy Birthday for him! They then continued to provide service that rivals any 5 star hotel with the utmost kindness and professionalism. From the free airport shuttle, to the surprise cake, to the impeccable service, made to order breakfast, helping book tours... every step of our experience with this hotel was perfect. We cannot begin to recommend them enough. PLEASE book with them and refer them to your friends. You will not regret staying with them!
Stayed 3 nights in Feb 2020

10/10 Excellent

kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, very personal, helpful and friendly staff. Really delicious lunch & dinner menu! Could use a bit more furniture in the rooms to put personal things, some mosquitos around.
Stayed 5 nights in Jan 2020

10/10 Excellent

Bhavana

Stayed 3 nights in Dec 2019

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Shintana!
Honestly one of the most amazing stays I have ever experienced. I feel lucky to have found this place and met David. It’s incredible. I wish every place would treat their patrons like Shintana did.
Stayed 3 nights in Dec 2019

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice & happy staff
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019