The hotel staff are great, the location rocks and the free breakfast was actually yummy... That is about where it ends. The bed was rock solid, the pillow was worse. There were holes in my bed sheets and the pillow cases were filthy (looked like old eye liner, make up and just dirt and grime). The bed sheets were not changed once in the 5 days (same holes, same pillow cases) even after I asked that they should be. When I walked by my room as it was being cleaned one day, the bedspread and pillows were piled up on the dirty floor while they fixed the bed sheets (no wonder they are dirty)! Everyday I had to go to the front desk to ask for a towel as they took them away and didn't leave any fresh ones in the room. Most of the towels that I had during my stay were stained and had holes in them. The doors all squeak - so when people returned to their rooms after a night of partying, the squeezing doors woke me up. In addition, my room was close to the kitchen of the hotel next door, a kitchen that started operating at 6 am - so I was woken up every morning at 6 am with clanging dishes. The air conditioning doesn't actually cool down the room and when it is 32C, that sucks!!! The pool is nice, but there are only 4 chairs and the chairs don't have any pillows so they are not very comfortable to sit on.