Sierra Alta Hotels

"I want to share an honest review of this place. Getting there is rough, though not the owners’ fault—the mountain drive is intense but worth it, and an easier route from Mayagüez should be mentioned, along with advising guests to arrive before nightfall. The property is absolutely stunning and impeccably clean; this is a wilderness-style accommodation, and the flowers, animals, and weather make it truly enchanting. The staff is very young but sweet and kind, pleasant when service was needed, though often appearing unmotivated; the dining room view is beautiful. Unfortunately, the administrator was not welcoming and did not greet us proactively. The food was disappointing—served cold, overly salty, uninteresting, with no desserts offered; the best item I had was an egg sandwich. That said, the coffee alone is worth the visit. This place is beautiful, but being so remote, good food is essential. I was raised in Mayagüez, live in the States, and am a chef with hospitality experience. I left one night early despite having paid, and I truly hope improvements are made because the place has great potential. "

"It was homey and spacious. We loved it. "

"Excelente servicio "

"Cannot control AC temperature from room per policy. Must contact staff to adjust temperature in room. Simply ridiculous. Also electric USB cable sockets did not work. Notified staff but did not fix."

"Excellent staff, they were really eager to help and friendly. Special mention to Amaury, Ian, Kimberly and Diego. You will not regret staying at Parguera Plaza Hotel."

"Beautiful and relaxing place. Looking forward to coming back next year. "

"No se veía el océano, la habitavion no tenia balcón, el aire acondicionado hacia mucho ruido. Imposible para poder descanzar, y lo controlan, automaticamente, hacía calor. Disfrutamos el restaurant, buen precio y calidad. El hotel no ofrece ninguna actividad, solo la piscina. "

"It has lot of activities. But not enough parking, the room are small, and there is like 4 or 5 channels that function in the tv. "

"Estancia impecable"