Silverlakes Village Outlet

great

Dont expect help from hotel staff as they have nothing to do with guests that book through this site. Had to communicate with room owner direct. No towels or access to the gym. When asked for them we received torn dirty towels. Very disappointing 😞

The hotel is in a compound “resident condominium &hotel” complex. The hotel receptionist illegally forced us to switch to the residential side room, and even squeezed my two separate rooms booking into one room booking. They even threatened us , to treat us as a “ no show “ case if we don’t accept. So, we, 4 adults, have to accept one queen bed and one double bed. I swear I will fight till the end, for such treatment