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"polite,quiet and clean"

"Beds were awesome. The pillows and comforter were top notch. There is also a small convenience store by breakfast? Also love that a mall and metro subway is simply just down the elevator?! I will stop here every time before I visit Jeju- def helped to get over jet lag!! ^^"

"Great hotel, very clean and with easy access to all terminals via a complementary shuttle. It has a convenience shop downstairs which is very helpful in terms of getting food or other travel related accessories. Highly recommended!"

"We stayed at the Grand Hyatt Incheon for 3 days. The staff is amazing and helpful. When my daughter needed a Dr appointment because she hurt her leg after coming back from Japan, the concierge scheduled a Clinic for us and got us a cab. Amazing service. I used the spa services and it is wonderful. Clean and quiet so relaxing. The people who worked with luggage would call a cab for us when needed and explained how to get around. The room we had is so clean and so comfortable. The room service is perfect and the restaurants are the best. We had the best experience at the Grand Hyatt. "

"A lot of good food options and rooms where nice only complaint is the pillows in room where not real comfortable. "

"Great staff"

"O"

"plan for hotel shuttle the night before. Worked out well for me"

"Everything was perfect, immaculate for a family trip. I would recommend a trip after coming out from airport too. A Paradise! :)"