Singaraja City Center Holidays

Fantastic place! It’s quite new so a true hidden gem. Highly recommend!

Family Villa. Had to wait until 2.40pm to be able to go in as they only cleaned when we arrived a but before 2pm. There is building work next to it. Noisy grinding stop after 1st day but the workers still working and there was no privacy as they were right next to the pool area. On our last night I was awaken by loud conversation 2 male voices at 4.30am! 6 nights stay. Meant to be daily cleaning. We got random 2nd and 4th day cleaning only. Breakfast was okay. Food choices nearby for delivery is very limited. Villa itself is 2 separate rooms with ensuite and a common pool area. The outdoor was unusable due to the flies. It was disgusting, never seen flies like that anywhere else. Inside rats running amock on the ceiling at night and rat droppings to be found every morning. So gross. Staff brought me bug spray for flies but it was hard to keep them away. Internet dropped a few times and one night wasn't working at all from around 5pm. Minus the flies and rats, this villa would suit a family with teenage kids and who got their own transport to get around. The staff responded quick on whatsapp. No drinking water. Was offered 2bottles upon request on 1st day and that's it. The driveway is very narrow and drivers don't like coming in, making it a long walk out onto the road. Hot wster only enough for 1person to shower then wait about 1.5hrs to reheat to have some more. Staff respond quick and try to help but are limited.