Sintra National Palace

My stay was great from start to finish. Staff, accommodations and breakfast were fantastic!

Everything was fantastic. The staff were excellent and very friendly/helpful. Daniela was extremely pleasant and made a very good brunch recommendation upon our departure.

The Eurostars hotel is clean, comfortable, and good value for the price. Worth noting that there are no slippers provided, so bringing your own flip flops is a good idea. The shower was a bit inconsistent, one day far too hot, the next just warm, but overall manageable. Food is simple and basic, though with the town so close you’re only minutes away from plenty of great restaurants. The balcony was a nice touch and definitely made the room feel more spacious. The gym was clean and usually quiet, and while the pool is small, it does the job. The location is great if you enjoy walking along the coast. The one real downside was the laundry situation. I was told it would be ready the next day, but because it was a bank holiday the staff returned my dirty laundry to my room without letting me know. It then went missing because it had been placed in the wrong room, and when it was finally brought back, someone else’s laundry had been mixed in with mine. Not ideal, and it left a pretty poor impression. Overall, the stay had some positives, but the laundry issue means I’m unlikely to return. Update: Post this review, and in fairness, the hotel reached out with a sincere apology and genuinely regretted the inconvenience caused. That gesture does go a long way and means I would consider giving Hotel Eurostars another chance.