Front of property – evening/night
Check availability

Reviews of Candlewood Suites Sioux City - Southern Hills, an IHG Hotel

2.5 out of 5
Candlewood Suites Sioux City - Southern Hills, an IHG Hotel
4720 Southern Hills Drive, Sioux City, IA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 198 out of 302 reviews" "
Rating 8 - Good. 77 out of 302 reviews" "
Rating 6 - Okay. 12 out of 302 reviews" "
Rating 4 - Poor. 7 out of 302 reviews" "
Rating 2 - Terrible. 8 out of 302 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here one night in the one bedroom suite with my girlfriend and adult son to visit family in the area. The one bedroom suite was perfect. The sofa bed was comfortable for my son and the private bedroom was nice. The full kitchen had the essentials along with a full size refrigerator, dishwasher, sink and mini stovetop. And a large table to eat at. The bathroom was nice and roomy. The only negative is the water pressure in the shower. The room was clean and perfect for our needs.
Stayed 1 night in May 2024

8/10 Good

John

Stayed 1 night in May 2024

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful
Stayed 3 nights in May 2024

8/10 Good

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location and cleanliness. Parking was a mess with construction equipment and taking up a lot of spots.
Stayed 1 night in May 2024

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Alix P on 22 May 2024
Dear Terry,Thank you for choosing Candlewood Suites - Southern Hills and for taking the time to provide feedback about your experience.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at alix@summerviewpartners.comSincerely,Alix Peterson

8/10 Good

Doug

Stayed 1 night in May 2024

10/10 Excellent

Alfredo

Stayed 1 night in Apr 2024

10/10 Excellent

Sonya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay here and everything was great!❤️ The staff has the best customer service skills and always make me feel welcomed!!❤️
Stayed 2 nights in Feb 2024

10/10 Excellent

Shelby

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice up kept hotel. Staff was amazing and very friendly. The bed was really comfy.
Stayed 2 nights in Feb 2024

8/10 Good

Jim, Chatfield

Travelled with family
Liked: Cleanliness, staff & service
Typical extended stay facility
Stayed 1 night in Jan 2024

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Candlewood suite stay SC
Nice place to stay. GREAT customer service.
Stayed 2 nights in Dec 2023

6/10 Okay

Franz

8/10 Good

Mark

Travelled with family
We spent an entire week there for a volleyball tournament and the staff was so kind and thoughtful. We enjoyed our stay!
Stayed 8 nights in Nov 2023

8/10 Good

Lee

Stayed 1 night in Nov 2023

8/10 Good

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Friendly, Great Location. -Firm Beds
I only stayed one night. The location is close to a busy area, but it's tucked back a bit, so it's not too noisy with road & people noise. The gentleman that assisted me at check in was very friendly and helpful. My room was very clean, though, the recliner should be replaced. It's stained and worn. I love the full size fridge that allowed me to have left overs from Jerry's Pizza for breakfast. My only complaint is the comfort of the bed. It was too firm for my liking. I only stayed one night, so I slept "ok", however, if I were staying longer I would have had back pain. I stayed in a room with one double bed. I didn't use their pantry or laundry service. I imagine these are wonderful for those staying for a longer period of time. Additionally, there is a gas station across the street and a number of restaurants, shopping and a grocery store within a couple minute drive.
Stayed 1 night in Oct 2023
Response from Kylee Davis on 8 Nov 2023
Dear Kristy,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisFront Office Manager

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kylee Davis on 30 Oct 2023
Dear Leon,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisFront Office Manager

8/10 Good

Marsha

Travelled with partner
Liked: Cleanliness, staff & service
Nice quite room and area of town
Stayed 3 nights in Oct 2023
Response from Kylee Davis on 18 Oct 2023
Dear Marsha,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisFront Office Manager

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Depends on what you are looking for
Our room had a kitchenette, which might have been nice but wasn’t useful for our 1-night stay. It was pretty nice, but for the price, most places like this serve hot breakfast, not just coffee. Maybe I didn’t read the reviews carefully enough.
Stayed 1 night in Oct 2023
Response from Kylee Davis on 30 Oct 2023
Dear Susan,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. As a Candlewood brand hotel unfortunately we do not offer a complimentary breakfast to our guests per brand standards. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisFront Office Manager

10/10 Excellent

Sheree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel/staff was wonderful. Foam Pillows were too flat
Stayed 1 night in Sep 2023
Response from Kylee Davis on 12 Sept 2023
Dear Sheree,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City SouthernHills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you andyour future trips to Sioux City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand to improve the guest experience. We hope that you will give usthe opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisFront Office Manager

10/10 Excellent

Angela

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean, and convenient to anything you’d like to see and do in the area. Wish there was a fenced in area for your pet to be able to get some exercise. I would recommend this hotel to anyone
Stayed 5 nights in Aug 2023
Response from Kylee Davis on 25 Aug 2023
Dear Angela,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisFront Office Manager

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Kylee Davis on 15 Aug 2023
Dear Eric,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisFront Office Manager

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Kylee Davis on 15 Aug 2023
Dear Angela,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisFront Office Manager

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful
Helped with some things we forgot and had it at the front desk waiting for us.
Stayed 1 night in Aug 2023
Response from Kylee Davis on 10 Aug 2023
Dear Deanna,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisFront Office Manager

10/10 Excellent

Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very well designed for the 2 room suite
Stayed 3 nights in Jul 2023
Response from Kylee Davis on 10 Aug 2023
Dear Patrick,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisFront Office Manager

8/10 Good

Brandi

Stayed 4 nights in Jul 2023
Response from Kylee Davis on 10 Aug 2023
Dear Brandi,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisFront Office Manager

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Kylee Davis on 20 Jul 2023
Dear Alexandra,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisFront Office Manager

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were in town for a priest ordination and to see family.
Stayed 2 nights in Jun 2023
Response from Kylee Davis on 7 Jun 2023
Dear Rose,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisFront Office Manager

10/10 Excellent

Kayla

Stayed 1 night in May 2023
Response from Kylee Davis on 7 Jun 2023
Dear Kayla,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisFront Office Manager

8/10 Good

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The trash and smoking area near the disabled parking that I needed to use was often full or overflowing. Needs to be emptied more frequently. Luggage carts weren't always available when needed.
Stayed 7 nights in Apr 2023
Response from Kylee Davis on 9 May 2023
Dear Jamie,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills.We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We have informed our staff to empty the parking lot garbage more frequently throughout their shifts. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisFront Office Manager

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Front Desk support
Stayed 3 nights in Apr 2023
Response from Kylee Davis on 5 May 2023
Dear Nancy,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisFront Office Manager

10/10 Excellent

Sharon

Stayed 1 night in Apr 2023
Response from Kylee Davis on 20 May 2023
Dear Sharon,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisFront Office Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased with our stay
A convenient location with restaurants and stores close by. Staff is very friendly and helpful, including locating our missing remote control.
Stayed 7 nights in Apr 2023
Response from Kylee Davis on 20 Apr 2023
Dear Anonymous,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisFront Office Manager

10/10 Excellent

Amanda, Windsor Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Kylee Davis on 5 May 2023
Dear Amanda,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisFront Office Manager

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and the room was very clean. I would choose this hotel again because of our great experience.
Stayed 2 nights in Mar 2023
Response from Kylee Davis on 7 Mar 2023
Dear Kristin,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisFront Office Manager

10/10 Excellent

David

Stayed 1 night in Feb 2023
Response from Kylee Davis on 12 Mar 2023
Dear David,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisFront Office Manager

2/10 Terrible

Timothy

Stayed 1 night in Jan 2023
Response from Kylee Davis on 6 Feb 2023
Dear Timothy,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Kylee DavisFront Office Manager

10/10 Excellent

Barbara J.

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Dec 2022
Response from Kylee Davis on 28 Dec 2022
Dear Barbara,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills.We are sorry to hear about your experience during your stay. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisGuest Service Agent

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean room and friendly service.
Stayed 1 night in Dec 2022
Response from Kylee Davis on 22 Dec 2022
Dear Anonymous,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisGuest Service Agent

10/10 Excellent

Elmer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big clean room and near shopping mall with lots of eating options.
Response from Kylee Davis on 7 Dec 2022
Dear Elmer,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisGuest Service Agent

10/10 Excellent

Kimber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay for long or short stays
Very clean and staff was friendly. The rooms were inviting and overall comfortable. The pillows were great the bed a little hard for my comfort.
Stayed 1 night in Oct 2022
Response from Kylee Davis on 10 Oct 2022
Dear Kimber,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisGuest Service Agent

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Kylee Davis on 3 Oct 2022
Dear Anonymous,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisGuest Service Agent

10/10 Excellent

Libby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
There was a glitch in the system when we arrived so our selected room was not available. The evening checkin staff was extremely accommodating & very helpful. Eventually they were able to find us a room that met our needs for the evening. The ladies at the front desk were extremely friendly. Would highly recommend this location. We will be back!
Stayed 1 night in Sep 2022
Response from Alix Peterson on 19 Sept 2022
Libby,Thank you for taking the time to provide your feedback from your recent stay!I am so happy to hear that you had a great encounter with the front desk staff despite the system issues at the time of your arrival!We hope to see you again next time you are in the area!Thanks again!

10/10 Excellent

neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room but obviously pet friendly. The chair looked like a cat had scratched it, and there was this old looking reclining chair in the room
Stayed 1 night in Sep 2022
Response from Alix Peterson on 19 Sept 2022
Neil,Thank you for taking the time to provide us with your feedback from your recent stay!Thank your for choosing to stay with us, and we hope to see you again in the future!

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Kylee Davis on 1 Sept 2022
Dear Dennis,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisGuest Service Agent

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. It was clean. We loved the in room kitchen with a big fridge and ability to cook almost anything. We will be back.
Stayed 1 night in Aug 2022
Response from kylee on 25 Aug 2022
Dear David,Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills!We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!Sincerely,Kylee DavisGuest Service Agent

10/10 Excellent

Pamela L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms with great service.
Stayed 1 night in Aug 2022
Response from Kylee Davis on 17 Aug 2022
Dear Pamela, Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills! We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites! Sincerely, Kylee Davis Guest Service Agent

10/10 Excellent

Barbara

Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Kylee Davis on 17 Aug 2022
Dear Anonymous, Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills! We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites! Sincerely, Kylee Davis Guest Service Agent

10/10 Excellent

curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with dogs
Very nice stay without dogs during a cross country trip. Nice outdoor area for the dogs. Room was clean and comfortable.
Stayed 1 night in Aug 2022
Response from Kylee Davis on 17 Aug 2022
Dear Curtis, Thank you for taking the time to tell us about your experience at Candlewood Suites Sioux City Southern Hills! We take pride in all our staff that take time to keep our hotel clean, comfortable, and safe for you and your future trips to Sioux City. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites! Sincerely, Kylee Davis Guest Service Agent