Outdoor pool, pool umbrellas, pool loungers
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Reviews of Hotel El Cid

1 out of 5
Hotel El Cid
Calle San Jose 39, Sitges

Reviews

8.6

Excellent

Rating 10 - Excellent. 295 out of 634 reviews" "
Rating 8 - Good. 250 out of 634 reviews" "
Rating 6 - Okay. 60 out of 634 reviews" "
Rating 4 - Poor. 22 out of 634 reviews" "
Rating 2 - Terrible. 7 out of 634 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Carolyn

Travelled with family
Nicely kept authentic Spanish style. Pool is delightful!
Stayed 3 nights in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the breakfast
Stayed 5 nights in Mar 2024

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train & buses, only about 3 streets away- Bus from Airport leaves you 3 streets away from Hotel- staff members were nice & helpful, especially in giving directions- no problems with our room- Beach about 5 minute walk- so much great food nearby- hotel breakfast buffet is awesome with choices for all types of likes- thank you so much for hassle free stay- definitely will stay here again

10/10 Excellent

Stephen

Liked: Property conditions & facilities
Good price for large room with balcony
Stayed 2 nights in Oct 2023

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Sep 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Fantastic staff.
The hotel was perfect for me. The rooms are simple and a little dated and spotlessly clean. You have everything you need, big comfortable bed, excellent super quiet aircon. Small fridge. The shower had plenty of hot water and good pressure. The staff are super friendly, kind and helpful. Excellent selection at breakfast. Lots of comfy seating in public areas where you can read and chill. There is a pool, I didn't use it but area was clean and tidy. Near to bars restaurants and beach. The airport bus also dropped us off just around the corner. Train station 10 minute walk.
Stayed 7 nights in Oct 2023

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable big bed, very convenient for all Sitges has to offer. Basic and could do with an upgrade but excellent value for money
Stayed 5 nights in Sep 2023

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel thats why ive returned many times. The only draw back is the limited opening of the bar but plenty of others a short stroll away.
Stayed 7 nights in Sep 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

darko

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
zadovoljivo
zajtrk zelo dober, osebje prijazno, le s ceste je precej hrupno. Klimo, ki je odpovedala, so popravili še isti dan.
Stayed 10 nights in Aug 2023

10/10 Excellent

Michael John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2023

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a really good hotel for the money spent and everything we wanted was near by including beach and dining. Great deal
Stayed 4 nights in Jul 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 1 star hotel that deserves a 5 star rating!
In a word ‘amazing’! From the initial reservation to check out my entire stay was excellent. Great staff. Great room. Great facilities. Excellent breakfast. This hotel deserves to be way more than a 1 star property. The staff were friendly, helpful, efficient and kind. It was some of the best customer service I have received in Sitges in over 45 years of visiting the town. Ana at the ‘hotelsitges’ reservations team was beyond efficient and helpful with very prompt response to my emails. Well done all at the El Cid and at the ‘hotelsitges’ reservations team. I have already made 4 more reservations to stay at the hotel for 2023/2024. I will be recommending the El Cid Hotel to my family’s friends and work colleagues.
Stayed 6 nights in Jul 2023

4/10 Poor

Russell

Stayed 1 night in Jun 2023

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Property conditions & facilities
Having read reviews we thought this would be a decent enough hotel. Unfortunately we were sorely mistaken and stayed less than 24 hours. The room we were given was internal, I cannot even describe “the view”. There were exposed wires in the wall, the only lamp in the room was a tall standing lamp that could only be turned on and off by plugging it in at the wall, could literally brush your teeth whilst sitting on the toilet. But by far the worst and most unbearable element was the heat. The air conditioning was 27.8 degrees when we arrived. We also turned the ceiling fan on which didn’t help at all, in fact the temperature only increased and would not lower below 28 degrees. The shower did not drain and therefore the base filled up and it had to be turned off so didn’t overflow, therefore unable to take a full shower to wash hair etc. just unbearable. Went straight to reception to be told a) minimum temperature a/c could be set to was 27 degrees and there were no other rooms available we could ask again in the morning. We didn’t wait around, spent one very sleepless night in the unbearable heat and moved to another hotel the next morning. Cannot under any circumstances recommend this hotel. Absolutely not as advertised, beyond disappointing. Was not expecting 5 star but expected functioning air conditioning in the middle of summer, cleanliness and a shower that drains, not unreasonable expectations.
Stayed 6 nights in Jun 2023

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff. Breakfast until 12 noon is good. A great hotel that gives everything you need for a holiday in Sitges.
Stayed 5 nights in Jun 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Yet another great stay in this great, friendly and clean hotel
Stayed 3 nights in Jun 2023

10/10 Excellent

P A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly, great value central hotel!
Absolutely delighted with my 3-days in the El Cid and well worth more stars!! Great central position in beautiful Sitges and a 5 minute walk from the train station (to Barcelona/airport). It’s an older, traditional hotel, which I like, and the staff were particularly helpful and friendly throughout. Rooms are comfortable and most have a balcony, but double glazed to cut out any potential nocturnal street noise. The breakfast is very good with a large selection of both Continental and hot food choices and the sheltered swimming pool (lots of loungers available) was the icing on the cake. In fact, the El Cid ticked all my boxes and will definitely return when in Sitges! Muchas Gracias!!
Stayed 3 nights in Jun 2023

8/10 Good

MOHAMMAD NABIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
موقع قريب من كل شئ
الاستقبال ممتاز..الحمام غير مريح...المغسلة صغيرة والحمام ضيق وصغير..لا يوجد كراسي ضمن الغرفة..اضررنا الجلوس على السرير....الفطور محدود بشكل عام...الموقع ممتاز
Stayed 2 nights in May 2023

10/10 Excellent

heather

Stayed 1 night in May 2023

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Sitges
Great location, clean, good for value and very friendly staff.
Stayed 4 nights in Apr 2023

8/10 Good

Jorge Pascual

Liked: Cleanliness
The key fails to enter the room.
Stayed 3 nights in Apr 2023

10/10 Excellent

amanda jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hotel in s great location. Nice spacious room, good sized balcony. The shower was fantastic. Breakfast was great as was the lemonade in the foyer! The free drink at the sidter hotel was a nice touch. Would definitely stay again
Stayed 7 nights in Apr 2023

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff good location
Stayed 3 nights in Apr 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the property and staff but was spoiled by earlier stays in the Platjador so I missed the water in the fridge and I was on a very noisy corner near where the bins emptied!
Stayed 5 nights in Apr 2023

8/10 Good

Andrew

Stayed 7 nights in Sep 2022

10/10 Excellent

Kirsika

Stayed 3 nights in Sep 2022

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo traveller
I always have a great comfortable stay at Hotel El CID I will never not stay there when I visit. I’d like the pool area to be made a little more fresh and with a little more foliage and upkeep but that’s my personal preference. It didn’t impact on my stay.
Stayed 6 nights in Sep 2022

4/10 Poor

William, Giza

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was tiny, no room to place luggage, few electrical outlets, bathroom was a tiny obstacle course. Too small, tired looking room. At least the AC worked, and it had a small balcony with a pool view.
Stayed 3 nights in Sep 2022

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

10/10 Excellent

Harald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best 1-star hotel in Sitges
Yes, the hotel is a bit dated but the staff are really friendly, they have a great pool and breakfast buffet.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Basic functional hotel with nice staffs
Room is basic but functional and clean. Staffs are very nice and helpful. Location is good. Many restaurant choices in the area. Short walk to the beach and it's very close to the train station. Breakfast has good options. The only thing to mention is that they do have a safe in the room but cost 3 euros/day to use it. If you are planning to stay for a few days, be aware of that.
Stayed 1 night in Jul 2022

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 stars...not 1
Stayed 1 night in Jul 2022

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok plus
Stayed 1 night in Jul 2022

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

8/10 Good

Seamus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
⭐⭐
We were greeted at the El Cid by Cassandra, with the warmest & friendliest smile, who also showed us to our room. She is a credit to the hotel. Also I think the hotel should be rated more than a one ⭐. It should be 2 ⭐ at least.
Stayed 7 nights in Jun 2022

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Fantastic breakfast, great location. Already booked next year!
Stayed 4 nights in Jun 2022

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service
The Gc
Room very small Very clean No phone
Stayed 7 nights in Jun 2022

10/10 Excellent

Denis J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

10/10 Excellent

MILAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Jonathan

Liked: Property conditions & facilities, room comfort
Stayed 7 nights in May 2022

10/10 Excellent

Charles

.
Stayed 1 night in May 2022

8/10 Good

Asa Magnea

Stayed 5 nights in May 2022

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2022

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, cheerful, clean and perfect!
When in Sitges, you just need somewhere clean and comfortable to sleep and shower. El Cid is perfect for this - cheap and right in the centre of everything. Bonus: It has a pool!
Stayed 3 nights in May 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel. Noisy and uncomfortable. Cleaners left the room open all day. No safe.
Stayed 4 nights in Apr 2022