Comfort Apartment, 2 Bedrooms
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Reviews of Sitges Group Soul

4 out of 5
Sitges Group Soul
Carrer Jesus , 36, Sitges

Reviews

9.6

Exceptional

Rating 10 - Excellent. 29 out of 38 reviews" "
Rating 8 - Good. 9 out of 38 reviews" "
Rating 6 - Okay. 0 out of 38 reviews" "
Rating 4 - Poor. 0 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tim

Liked: Cleanliness, room comfort
Quality service
Great location and service from the reception team, will be back
Stayed 3 nights in Sep 2023

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, room comfort
Amazing place. Two story apartment with a lot of space. I could not believe it that I got this place for not a lot of money
Stayed 5 nights in Aug 2023
Response from SGA - Customer Service on 8 Sept 2023
Dear Martin. Thanks for taking some of your time to give us your feedback about your stay with us in Sitges. We really appreciate your comments. We work hard to offer the best service possible so we are happy to read that your experience in the apartment was so positive. We hope to have the chance to see you again in the future.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, room comfort
Gorgeous apartment in the centre of Sitges
Gorgeous apartment in the heart of Sitges. Spotlessly clean with nice modern decor. Friendly staff available just across the road in their office. There's a main bathroom and en suite (each with a shower). Recommended!
Stayed 2 nights in Mar 2022
Response from SGA - Customer Service on 30 Apr 2022
Thanks so much for your feedback. We are happy to read your positive comments and that you enjoyed your stay in our apartment. We hope to see you again soon!

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, room comfort
Perfect location!
Clean an neat! Excellent communication from the team. Location was perfect right downtown!
Stayed 5 nights in Nov 2021
Response from SGA - Customer Service on 25 Nov 2021
Dear Tatiana, First of all we would like to thank you for taking some time to give us a feedback of your experience in our apartments. We are happy to know that you enjoyed the stay in our apartments, our goal is that our guest feel like home. We hope to see you in Sitges again!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff at the check-in office.
Stayed 4 nights in Feb 2020
Response from SGA - Customer Service on 3 Jun 2020
Thanks so much for your comments. We are glad to know that you enjoyed your stay with us in Sitges. We look forward to your visit in the future!

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous apartment
Fabulous apartment, clean, modern and very comfortable. Helpful service. W shad a lovely time.
Stayed 3 nights in Jan 2020
Response from SGA - Customer Service on 1 Feb 2020
Dear Christine, We are happy to read that you had a nice stay in Sitges. We hope to see you again soon.

10/10 Excellent

Damiano

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect
We had a most amazing stay, from start to finish. Nothing to fault!
Stayed 6 nights in Aug 2019
Response from Sitges Group Apartments on 1 Sept 2019
Dear Damiano. First of all we would like to thank you for taking some time to comment your experience in our apartments and for the high score. We are happy to know that you enjoyed your stay in our apartment. Our goal is to make you feel like home. We hope to welcome you in our apartment again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019
Response from Sitges Group Apartments on 1 Aug 2019
Dear Mr./Mrs. Thank you very much for taking some time to Comment your experience at our apartments. We are happy to know that you enjoyed your stay in our apartments, our goal is to make you feel at home. We hope to see you in Sitges again!

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful apartment with the sea view in one of the rooms. A bit noisy in the same room due to service and delivery cars driving frequently until evenings.
Stayed 4 nights in Feb 2019
Response from SGA - Customer Service on 27 Feb 2019
Thanks for your comments and your high score. We hope to see you again in the future :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean property in excellent location with very friendly and helpful staff.
Stayed 2 nights in Feb 2019
Response from SGA - Customer Service on 27 Feb 2019
Thanks for your comments and your high score :)

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great, clean property, in a fantastic location. It was the perfect base from which to explore lovely Sitges. The only negative was that the wifi didn't work in the property, and this was unable to be resolved during our stay. As a solution they did offer for us to use the office wifi during the day, however this was a little too limiting to suit our needs. It wasn't the end of the world for a long weekend, but would have been more of an issue if we were staying longer.
Stayed 3 nights in Nov 2018
Response from Customer Service on 5 Dec 2018
Dear guest, We apologize for the inconvenience that may have caused the timely malfunction of the building's Wi-Fi. Currently we have solved it. We hope to welcome you again! Best Regards, Customer Service Sitges Group Apartments

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Sep 2018
Response from Sitges Group on 4 Oct 2018
Dear Stephen, Thank you for your feedback. Hope to see you soon. Kind regards Customer service

10/10 Excellent

Rick, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always wonderful. Great staff, accommodating . No biggie but always question with this and other places I've stayed at why most have a clothes washer in units but no dryer. Or the one unit washer/dryer combo. If not, always good to provide drying racks and clothes pins, especially if no balconies :)
Stayed 5 nights in Sep 2018
Response from Customer service SGA on 13 Sept 2018
Thanks so much for your comments and your high score. We will try to do our best to improve in the future and your comments helps us to do it. We hope to see you again in Sitges :)

10/10 Excellent

Andy, Sydney, AU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Manuel - Customer service on 9 Aug 2018
Thanks for your high score. We hope to see you soon in Sitges.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018
Response from Manuel - Customer service on 9 Aug 2018
Thanks for your high score. We hope to see you soon in Sitges.

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was as advertised. We fully enjoyed our stay and would stay here again.
Stayed 2 nights in May 2018
Response from Carina on 20 Jun 2018
Dear Dana, Thank you. We would like to see you here with us Again. Kind regads

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sitges stay
Been to the town of Sitges several times, have had varied accommodation, this one came out trumps, spot on.
Stayed 3 nights in Dec 2017
Thank you very much for your positive comments. Best Regards from Sitges Group Apartments.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
About as good as could be. Very nice property. Sitges Group representatives are rock solid with their customer service. We will be back!
Stayed 2 nights in Sep 2017

10/10 Excellent

Rick, South San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Location!
Great location, and great staff! The rooms were spacious, and clean. The staff responded to any issues or questions immediately! I would stay here again!
Stayed 5 nights in Sep 2017

10/10 Excellent

Ryan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently outstanding
This is the second time we've stayed at this apartment and as was the case last year, it was clean and well equipped. Location is perfect and the staff who manage the property are just wonderful. Will definitely be returning.
Stayed 4 nights in Aug 2017
Response from Sitges Group Apartment - Customer Service on 5 Sept 2017
Dear Ryan, Thanks a lot for coming back again to our apartments. We will be more than pleased to welcome you again in a near future. Warm regards from all our team!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean spacious apartment at a central location
Clean modern apartment at a great location; had problem with one bathroom sink draining very slowly.
Stayed 5 nights in Aug 2017

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, spacious accommodations.
Great hospitality. Anna at front desk was awesome!
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment. Well equipped and very central. Close to the train and market.
Stayed 5 nights in Jun 2017

10/10 Excellent

sprir0, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious apartment in excellent location
The apartment exceeded our expectations - it was in a perfect location and a lot bigger than anticipated. Has great facilities and was very clean and well decorated. Upon arrival the lady who let us in and showed us around was very friendly and gave us a lovely welcome, including recommendations on where to eat nearby. Will definitely look at staying here again on our next visit, loved everything about it.

8/10 Good

stephanie

Travelled with family
Liked: Cleanliness, amenities
Appartement très agréable, lumineux et propre.
Stayed 4 nights in Apr 2022
Response from SGA - Customer Service on 30 Apr 2022
Dear Stephanie. Thanks so much for your feedback. We are happy to read your positive comments and that you enjoyed your stay in our apartment. We hope to see you again soon! :)

10/10 Excellent

Tuomo

Travelled with family
Liked: Cleanliness, room comfort
Very nice flat and helpful staff
Very nice big penthouse flat at the city center. Great for a family. Very helpful staff. The only downside is the lack of lift. Aweful climbing with the luggages and groceries
Stayed 4 nights in Oct 2021
Response from SGA - Customer Service on 22 Oct 2021
Dear Tuomo, First of all we would like to thank you for taking some time to give us a feedback of your experience in our apartments. We are happy to know you enjoyed the stay, our goal is that our guest feels like home. We hope to see you in Sitges again!

10/10 Excellent

Lotte Weber

Travelled with family
Liked: Cleanliness, room comfort
Fantastisk lejlighed
Stayed 5 nights in Jul 2021
Response from SGA - Customer Service on 23 Jul 2021
Dear Lotte, Thanks a lot to take some time to give your feedback about your stay with us in Sitges. We are happy to hear that you had a good experience in our apartment. We hope to see you again in the future.

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En pärla i Sitges
Enkel incheckning, fin service, bra lägenhets standard, lugna nätter, mitt i Sitges, allt på gångavstånd. Några kvarter från buss och tåg R2 för att ta sig till Barcelona och flygplats. Härligt lång strandpromenad och fina sandstränder. Bra kommunikationer längs kusten. Återkommer gärna och kan varmt rekommendera vidare!
Stayed 5 nights in Mar 2020
Response from SGA - Customer Service on 13 Mar 2020
Dear Christina, Thanks so much for your wonderful comments. We are glad to read that you enjoyed your stay with us, the apartment, the location and Sitges. We hope we can see you again in Sitges soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Feb 2020
Response from SGA - Customer Service on 18 Feb 2020
Dear, Thank you very much for the high score. We hope to see you in Sitges again!

10/10 Excellent

Wenche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin beliggenhet. God komfort. Godt renhold.
Stayed 3 nights in May 2019
Response from Sitges Group Apartments on 17 May 2019
Dear Wenche, Thank you very much for taking the time to comment about your stay in our apartments and fo the high score. We are happy to know that you enjoyed your stay in our apartments. We hope to welcome you in sitges againg!

10/10 Excellent

Åslaug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott leilighet midt i gamlebyen
Ei stor og lekker leilighet med perfekt beliggenhet når du er ukjent i Sitges. Kort vei å rusle til stranda og til restauranter og butikker. Aircondition i hele leiligheta var helt klart et stort pluss. 3 stk. balkonger var også luksus. Vi kan anbefale leiligheta for en familie på 4-6 personer.
Stayed 7 nights in Jul 2018
Response from Manuel - Customer service on 9 Aug 2018
Thanks for your comments and your high score. We hope to see you soon in Sitges :)

10/10 Excellent

Li, Lund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket rymligt och fint boende
Rymligt och fint boende. Mitt i centrum och nära stranden
Stayed 4 nights in Jun 2018
Response from Carina on 20 Jun 2018
Dear Li, Thank you for choosing Sitges Group for ypu stay. Hope to see you soon. Kind regards, Customer service

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Thanks for your positive feedback about your stay with us.

8/10 Good

Stephanie

Liked: Staff & service, property conditions & facilities, room comfort
L'appartement est très bien situé, juste en face des bureaux de Sitges group et à 5 mn à pieds de la gare. L'absence d'ascenseur se fait un peu sentir avec les bagages. L'appartement est bien agencé et équipé. Le point noir est l'insonorisation intérieure. Nous avons eu la malchance de tomber sur des voisins au dessus très bruyants et ce tard le soir et tôt le matin. De plus, une des chambres reste très éclairée malgré les persiennes donc réveil à l'aube. L'appartement reste agréable mais un conseil, demander le dernier étage
Stayed 7 nights in Aug 2017

10/10 Excellent

Raul, GL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrico y cuidadisimo
Piso totalmente céntrico, cuidado, limpio, con un montón de detalles que hacen que la estancia sea realmente de vacaciones. El mejor apartamento en el que he estado nunca
Response from Miriam- Customer Service on 5 Mar 2017
Muchas gracias por su comentario. Es un placer poder alojarles en nuestros apartamentos. Esperamos volverles a ver en su próxima estancia en Sitges. Un saludo,

8/10 Good

Lluís

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 3 Feb 2017
Apreciat Lluís; Moltes gràcies per valorar la seva estada amb nosaltres a Sitges Group Apartments. Ha estat un plaer poder allotjar-los i esperem tornar-los a veure amb nosaltres per la seva propera estada a Sitges. Salutacions! Míriam Muela Customer Service SITGES GROUP APARTMENTS

10/10 Excellent

Christian, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing apartment