Deluxe Suite ( 3  )

Reviews of Mornington Hotel Sitiawan

3 out of 5
Mornington Hotel Sitiawan
27 Jalan Jaya 1, Medan Jaya, Sitiawan, Perak

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 45 reviews" "
Rating 8 - Good. 25 out of 45 reviews" "
Rating 6 - Okay. 5 out of 45 reviews" "
Rating 4 - Poor. 2 out of 45 reviews" "
Rating 2 - Terrible. 1 out of 45 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

4.6/10

Amenities

7.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Xuaifu

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and Clean, very near to beach and town area.
Stayed 1 night in Jun 2023
Response from Prema on 6 Jun 2023
Thank you and come again.

2/10 Terrible

THEN NYIT, JOHOR BAHRU

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is rundown. Hanger broken, washroom door cannot lock, dusty. Room intercom not working. Curtail is old. Lighting switch loose and have to switch a few times. Really not happy with the condition. Toilet tap not working. very upset.

8/10 Good

Wong

Stayed 1 night in Sep 2022

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good clean hotel. basic.
Stayed 1 night in Jun 2022

6/10 Okay

Samuel

Stayed 2 nights in Mar 2022

8/10 Good

Cheng Swee

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2022

6/10 Okay

Koo

Travelled with family
Stayed 1 night in Jan 2022

8/10 Good

Harbans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was pleasant but I would suggest that breakfast is provided as option.
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good, clean and convenient for my busines.
Stayed 1 night in Jul 2020

6/10 Okay

Mr.Yong

Travelled with family and small children
Cleanliness is OK hotel , Location is OK ,the only problem is after night use of hot water and the next morning you don't have water to use You need to take care about the water heaterin the bath room. Room wise is OK with the pricing
Stayed 1 night in Dec 2019

4/10 Poor

CHEE, Selangor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The bedframe in my room was broken. It causes noise when you turn you body everytime.
Stayed 1 night in Oct 2019

8/10 Good

WEI LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from syiqin on 25 Jul 2019
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

10/10 Excellent

NORASIKIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
We had a great stay. The room is clean, cozy, spacious. We stayed in room with the kicthen.
Stayed 1 night in Apr 2019
Response from FIDAH on 2 May 2019
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Rooms and property are not well maintain. Hygiene wise has drop as the room is very dirty compare to a few stays went we visit sitiawan. Kindly improve on the cleanliness if you do not want to lose your customers
Stayed 1 night in Mar 2019
Response from syiqin on 1 Apr 2019
Dear guest, thank you for your time reviewing our property. We are sorry for your inconvenience during stay with us. We will immediately inform to our housekeeper to improve their work on cleanliness. Looking forward to having you again as our guest.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

KHUSAIRI SUBKI

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2019
Response from syiqin on 15 Feb 2019
Thank you for choosing to stay with us and I am glad to hear that your stay with us was amemorable one! We look forward to welcoming you back to the hotel in the near future.

8/10 Good

Ong

Liked: Cleanliness, staff & service, room comfort
Good Stay
Room is clean and reasonable price.
Stayed 2 nights in Jan 2019
Response from syiqin on 15 Feb 2019
Dear guest, thank you for your positive feedback. We look forward to welcoming you back soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience, convenient and close to major amenities. Will stay in the hotel in future and will recommend to all my contacts. Good job tongue team in the hotel. Thanks.
Stayed 1 night in Nov 2018
Response from Ms Syiqin on 28 Dec 2018
Dear Guest, I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Eugene

Decent Stay in a Decent Budget Hotel
Decent budget hotel; basic, clean, comfy beds, toilets were decent., hot water sufficient All one would need for a good night's rest Located near to a few good eateries that are within walking distance guarantees that you won't starve; classics being Lido Restaurant and Cheong Cia Gong Pian (曾家福州光饼) and Farm Cafe(is really good), 24hrs KFC, up and coming Lee Teo Chew Porridge, and some other hawker centre in the vicinity(located near the old grass field airport and wet market.
Stayed 1 night in Sep 2018
Response from Sales Executive on 13 Sept 2018
Dear Guest. Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

8/10 Good

THS, Spore

Liked: Cleanliness, staff & service, property conditions & facilities
Good Value for Money
The check-in was smooth. However, the standard room was somewhat cramped. There is no place to place the soap and it turns soggy fast.
Stayed 3 nights in Aug 2018
Response from Sales Executive on 13 Sept 2018
Dear Guest, thank you for your candid feedback. I am glad to hear that overall your experience was positive. Thank you for your suggestion, we will keep it as our reference. Perhaps for your next stay, you can inquiry from our staff about the local foods and places. For example, the famous local foods (Cheong Cia Gong Pian) is near to our hotel by taking 3 minutes walk-in distance. We hope to welcome you back to the hotel soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortables, staff kind & friendly.. Love it..
Stayed 1 night in Jul 2018
Response from Sales Executive on 23 Aug 2018
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our facilities and staff made your stay pleasant. Do check out our Facebook pages for promos that you might be interested in. Looking forward to seeing you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful experience here.Rooms are very clean. Staffs are very friendly and helpful.
Stayed 1 night in May 2018
Response from Hafiza on 14 Jun 2018
Thank you for reviewed Mornington Hotel Sitiawan. We glad you enjoyed your stay with us meanwhile look forward to having you again as our guest.

8/10 Good

JoLena, Negeri Sembilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Pleasant Stay
Stayed for 2 nights. We have stayed here previously on a few occasions and they were all good experiences. The rooms were clean. Will come back again.
Stayed 3 nights in Apr 2018
Response from Sales Executive on 3 May 2018
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a pleasant stay, room is clean n well located with nearby amenities.
Stayed 1 night in Mar 2018
Response from Sales Executive on 29 Mar 2018
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean hotel. Cozy for family. TV should work better though but that's ok since we dont watch TV.
Stayed 1 night in Mar 2018
Response from Sales Executive on 19 Apr 2018
Dear Guest, thank you for your review. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

ten

Liked: Cleanliness, staff & service, room comfort
very near to eatery places
every thing is ok except. there is smell of drain..
Stayed 1 night in Mar 2018
Response from Sales Executive on 29 Mar 2018
Dear Guest. Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

8/10 Good

Wong Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Sales Executive on 2 Mar 2018
Dear Wong, thank you for your rating. We hope we did serve you well during your stay. We welcoming you back in the near future!

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Pleasant stay marred by slight inconveniences
A comfortable stay overshadowed by worn out fittings and towels... killed a baby roach & ant in 1 room... inconsiderate car parking by 2 users was annoying when hotel is close to full house.
Stayed 1 night in Feb 2018
Response from Sales Executive on 20 Feb 2018
Dear Traveller, hope these notes find well. I am sorry to hear that you weren't satisfied with the service. All your comments are essential to educating our staff about good and bad service Please note that this information has been passed on to our related department. Despite this, we hope to be able to welcome you back in the near future.

10/10 Excellent

Loh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Sales Executive on 20 Feb 2018
Dear Loh, Thank you for giving us a perfect rating I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Hotel in a quiet place ( I think ). No problems. It has a car park (with a gate).
Stayed 1 night in Jan 2018
Response from FIDA on 1 Feb 2018
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

8/10 Good

ANDREW KHOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than adequate for your basic needs
It was a comfortable stay. There were no luxuries, the basic amenities were however adequate. There was easy parking, the room was clean, the beds were comfortable, the air-conditioning worked, the shower and toilet were clean and functioning, the wifi was uninterrupted and there was TV but no international stations (except a possibly bootleg connection to Cinemax). We didn't opt for breakfast - not sure if it was even an option, but there are breakfast options nearby.
Stayed 1 night in Jan 2018
Response from fida on 25 Jan 2018
Dear Traveller. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

jojo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay, recommended! very clean and the staffs were friendly too! and its so near to the town, very convenient to everywhere. there's a parking space for your car too, so you dont have to worry of where to park.
Stayed 2 nights in Dec 2017
Response from fida on 9 Jan 2018
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotelto other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 Good

Jennifer , Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Free parking space available. Easy to find the hotel location.
Stayed 1 night in Jun 2017
Response from Fida on 3 Jul 2017
Dear Guest. I appreciate your positive feedback about our hotel. If you're traveling to our area gain soon, don't hesitate to call us.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay overall
Clean. That's the most essential criteria of a comfortable accommodation, and Mornington has got it.
Stayed 1 night in Jun 2017
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear. Do checkout our Facebook pages for promos that you might be interested in. Looking forward to seeing you again soon.

6/10 Okay

Stanley

Liked: Staff & service
An affordable hotel with good amenities nearby
The front desk staff were helpful and made the stay pleasant. The room is basic and it was clean.
Stayed 1 night in Jun 2017
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased tohear that our staff made your stay pleasant. f you're traveling to our area gain soon, don't hesitate to call us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Value for money
Not bad. Need some refurbishment. Air cond needs regular servicing.
Stayed 1 night in Jun 2017
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Joe, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Friendly staffs. Well equipped and comfortable. Clean and well maintained.

10/10 Excellent

shu chuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

shu chuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

shu chuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的飯店
很好的飯店,店長會說一點點的中文,己入住多次,下次還是會選擇入住。
Response from Sales Executive on 5 May 2018
我很高兴听到您已经多次入住我们的酒店。感谢您的忠诚和信任。我们的员工随时准备欢迎您下一次的莅临。

6/10 Okay

prem

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Need more proper service
Room is ok clean but after long journey we need something to relax like watching tv ..seems we stayed there we are not used the tv coz it's don't hv proper connection ..we didn't c astro coz it's not there as u mentioned .
Response from Sales Executive on 19 Apr 2018
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that the TV channel problem. Please note that your concerns have been passed on to our management. We welcoming you in the near future.

8/10 Good

JINWOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Thank you for rating us as excellent. Your compliments will motivate us to serve better for our guests. We certainly look forward to welcoming you back to our hotel soon. Thank You