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"Our stay was great, the lobby smelled very good, top notch cleanliness, the room was nicely done, bathroom very clean, breakfast was great and Cassandra at the front desk had an amazing personality and was willing to accommodate wherever she could, overall I would stay here again, our stay was very pleasant..."

"I stay at this hotel every month when I travel for work. While I have some complaints about the rooms, I still choose to stay here for price and convenience. None of the things I mention are so bad to deter me from staying here. There is a Marriott nextdoor that I stay in as well if it’s cheaper at the time. The location is convenient in downtown Raleigh, and there are many restaurants nearby. There is a restaurant and bar within the hotel, and they have a cafe in the mornings for coffee. Parking is across the street, and it’s $20/nt. There is a public garage directly adjacent to it that has free overnight parking, unless there is an event. The rooms are generally very clean, and the bedding is always fresh and comfortable; but it is time for a refresh. The bathroom could use a remodel or a deep clean of the shower head, tiles/grout, caulking, and walls. This seems to be consistent for all the rooms I’ve stayed in here. There have been a few rooms where the thermostat did not work. Despite being set at the lowest temperature possible (64*), it didn’t get any colder in the room. One room was HOT all night during the summer. The hot water took 15 minutes to come on in one room. I waited for it to get warm for 10 minutes before I relented and showered with freezing cold water. Thankfully, at the very end, some warm water came through to warm me up just as I was finishing. This was a one-time experience in one room, though. I still choose to stay here despite these things. "

"Amber customer service was top tier. Complimentary items , respect and appreciation was given as well. Stayed a night remembering forever!"

"I liked the nearby running trails. Check-in and Check-out felt a touch brisk."

"Great all the way around "

"Very efficient, funky vibe, outside downtown, trendyplace. lots of dining options. Staff is SO welcoming"

"Great nights stay. Staff were friendly and helpful "

"We have stayed here a few times and I am always amazed at the value. The room is attractive and clean. I think it may be time to replace the bed in the room we were in though. "

"The grounds are greatly improved and well maintained. The only issue was bath towels and one had a hole in it. Other than that it was a wonderful stay."