Smithville Hotels

"Staff was excellent. Only complaint is that the ceiling fan had dust caked on the blades. Looked like they had not been cleaned in months."

"Staff was very polite and nice. Linens were clean and neat. Room had a very musty smell and I woke up with a headache making me concerned about mildew or mold. Music was played loudly in the hallway for at least an hour after midnight with no response from staff despite the hallway being open to reception area where it would have been heard clearly. Hotel appears to have surface level updates but needs attention to details to make a comfortable environment to stay."

"Desk clerk was very friendly and easy to talk with. She checked in with me on 2nd day of stay to make sure everything was okay and also asked if I needed anything, and if I did just ask."

"Staff were super friendly especially the young lady in the breakfast room. Very helpful. Check in was fast and easy. The room was very clean and comfy. Definitely would stay again."

"Clean, delicious food at the restaurant, amazing staff. Great experience!"

"Had to wait until almost 8pm for a room to be available. The room that I was assigned had, let's just say, it was very obvious the bathroom had not been cleaned."

"We booked this hotel specifically for the pool, we arroved and was told it was out of order. The bathrooms and carpet need replaced-stains yuk! The toilets squeeled when flushed and our room phone dodnt work when I jeeded tp call the front desk. "

"Ok stay on this trip for us all"

"Clean and quiet, this Hampton property is my first choice whenever I’m in Albany."