Toya Sun Palace Resort & Spa

Lakefront resort with full-service spa and sauna

Choose dates to view prices

Where to?

Dates

November 2025

4

December 2025

Toya Sun Palace Resort & Spa, near Toyako Hot Spring, offers indoor mineral hot springs and rejuvenating spa treatments. Family-friendly with a waterslide and arcade for kids. On-site shopping and multilingual staff ensure a great stay.

Good

Popular amenities

Bar
24/7 front desk
Spa
Pool
Air conditioning
Free WiFi

Room options

Check availability for these dates

Tonight

Nov 4 - Nov 5

Tomorrow

Nov 5 - Nov 6

All rooms

2 beds

3+ beds

Showing 6 of 6 rooms

Twin Room, Lake View, Non Smoking

Highlights

Air conditioning

Fridge

Flat-screen TV

Private bathroom

Hairdryer

Bidet

Shower/bath combination

In-room safe

28 sq m
Lake view
Sleeps 2
2 Twin Beds

Japanese Style Room, Lake View, Non Smoking

Highlights

Air conditioning

Fridge

Flat-screen TV

Private bathroom

Hairdryer

Bidet

Shower/bath combination

In-room safe

35 sq m
Lake view
Sleeps 5
4 Twin Futons

Japanese & Western Style Room, Lake View, Non Smoking

Highlights

Air conditioning

Fridge

Flat-screen TV

Private bathroom

Hairdryer

Bidet

Shower/bath combination

In-room safe

35 sq m
Lake view
Sleeps 4
2 Twin Futons OR 2 Twin Beds

Western Style Room, Lake View, Non Smoking

Highlights

Air conditioning

Fridge

Flat-screen TV

Private bathroom

Hairdryer

Bidet

Shower/bath combination

In-room safe

28 sq m
Lake view
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed

Japanese Style Room, Lake View, Non Smoking

Highlights

Air conditioning

Fridge

Flat-screen TV

Private bathroom

Hairdryer

Bidet

Shower/bath combination

In-room safe

28 sq m
Lake view
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed

Run of the House (No Choice of room type)

Highlights

Air conditioning

Fridge

Flat-screen TV

Private bathroom

Hairdryer

Bidet

Shower/bath combination

In-room safe

28 sq m
Sleeps 4
4 Twin Beds

Sign in to view eligible discounts and perks. More rewards for more adventures!

Sign in Sign up, it's free

About the area

7-1 Toyako Onsen, Sobetsu, Hokkaido, 052-0107

What's nearby

Toyako Onsen - 1 min walk - 0.0 km
Lake Toya - 4 min walk - 0.4 km
Toyako Hot Spring - 2 min drive - 1.7 km
Usuzanfunka Memorial Park - 2 min drive - 2.4 km
Showashinzan Ropeway - 6 min drive - 5.4 km

Getting around

Toya Station - 12 min drive
New Chitose Airport (CTS) - 94 min drive

Restaurants

‪Blossom Coffee - ‬10 min walk
‪岡田屋 - ‬18 min walk
‪でめきん食堂 - ‬14 min walk
‪Mogmog - ‬13 min walk
‪牛助 - ‬19 min walk

About this property

Toya Sun Palace Resort & Spa

Upscale family-friendly resort near Lake Toya

Located close to Toyako Hot Spring, Toya Sun Palace Resort & Spa provides an indoor mineral hot spring (onsen), a corner/local shop and shopping on-site. For some rest and relaxation, visit the hot springs/mineral springs or sauna, and indulge in a massage. The on-site restaurant, Palacio, offers breakfast, dinner and a poolside location. Free in-room WiFi is available to all guests, along with a garden and an arcade/games room.

You'll also find perks such as:

An indoor pool and a children's pool, along with a waterslide
Free self-parking
Hot springs on-site, a lift and a ballroom
1 meeting room, a gift shop and luggage storage

Room features

All 324 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and safes.

Other amenities include:

Bathrooms with bidets and shower/bath combinations
Fridges and phones

Similar properties

Spa
Parking included
Free WiFi
Restaurant

14 Nov - 15 Nov

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Onsite parking includes off-street options

Food and drink

A bar/lounge
A restaurant

Restaurants on site

Palacio

Things to do

Arcade/game room
Children's pool
Full-service spa
Hot spring
Indoor pool
Sauna
Shopping
Steam room
Waterslide

Family friendly

Arcade/game room
Children's pool
Grocery/convenience store
In-room refrigerator
Indoor pool
Waterslide

Conveniences

24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Luggage storage

Guest services

Multilingual staff
No housekeeping service

Business services

Meeting room

Outdoors

Garden
In the mountains
On a lake

Full-service spa

Hot spring
Hot springs open from 5:00 AM - 11:00 PM
Hot springs water temperature - 42 ºC
Massage
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Spa open daily
Yukata (Japanese robes)

Accessibility

Lift

More

1 building
10 floors
Ballroom
Built in 1965
Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided

Entertainment

Flat-screen TV

Food and drink

Refrigerator

More

Air conditioning
Phone
Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Hot springs access available from 5:00 AM to 11:00 PM

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Sun Palace Toya

Toya Sun Palace

Toya Sun Palace Hotel

Toya Sun Palace Hotel Sobetsu

Toya Sun Palace Sobetsu

Toya Sun Palace Resort Sobetsu

Toya Sun Palace Resort

Toya Sun Palace & Spa Sobetsu

Toya Sun Palace Resort & Spa Resort

Toya Sun Palace Resort & Spa Sobetsu

Toya Sun Palace Resort & Spa Resort Sobetsu

Frequently asked questions

Does Toya Sun Palace Resort & Spa have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Toya Sun Palace Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Toya Sun Palace Resort & Spa?

Self-parking is free at this property.

What time is check-in at Toya Sun Palace Resort & Spa?

Check-in start time: 2 PM; check-in end time: 7 PM.

What time is check-out at Toya Sun Palace Resort & Spa?

Checkout is at 10 AM.

Where is Toya Sun Palace Resort & Spa located?

This family-friendly Sobetsu resort is located on the waterfront, within a 5-minute walk of Toyako Onsen and Lake Toya. Usuzanfunka Memorial Park and Toyako Hot Spring are also within 2 miles (3 km).

Have a question?

Beta

Get instant answers with AI powered search of property information and reviews.

Ask a question

Toya Sun Palace Resort & Spa Reviews

7.6

Good

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

4/10 Poor

Koichiro

17 Sept 2022

Disliked: Cleanliness, amenities, property conditions & facilities

The facility is very old. Especially the bathroom at the own room is not clean and comfortable at all. If the hotel wants to continue the business, it is high time to renew the facility. The buffet style dinner was so so.

Stayed 1 night in Sep 2022

8/10 Good

サトミ

5 Oct 2022

Liked: Amenities, property conditions & facilities

お風呂からの景色が最高

Stayed 1 night in Sep 2022

6/10 Okay

コウキ

1 Oct 2022

Liked: Cleanliness, property conditions & facilities

新しい施設と比べると不便かな

Stayed 1 night in Sep 2022

10/10 Excellent

AYAKO

7 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

53年記念北海道旅

どの部屋からも洞爺湖が望め、特にお風呂は眺めといい設備や備品　清潔感何もかも素晴らしい

Stayed 1 night in Sep 2022

10/10 Excellent

aya

2 Sept 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

一日中洞爺湖を眺められます。本当に美しかった！

Stayed 2 nights in Aug 2022

10/10 Excellent

MA R I K O

12 Aug 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

プールも楽しかったし食事もいろんなバリエーションでとてもおいしかったです。

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

30 Dec 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

約10年振りのサンパレス

何年振りかのサンパレスでした。ロビーや風呂が改築され綺麗で気持ち良く三日間を過ごす事が出来ました。孫たちはプールで大はしゃぎ、食事も子供も大人も美味しく頂きました。イルミネーションも美しく素敵でした。ただ連泊だったので昼ごはんを食べるレストランが無かったのでカップラーメンになりました。

Stayed 1 night in Dec 2020

2/10 Terrible

Verified traveller

31 Mar 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Very old and dirty, no air conditioning. Room is too old, very ugly decoration. Just like a room with monsters. Restaurant food is also not very good. Just the new and extended area is nice!

Stayed 1 night in Jul 2019

10/10 Excellent

kaori

24 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

メリークリスマス

チェックイン前にもプールや温泉を利用できるのが嬉しい。なんせプールや温泉などやりたいことがいっぱいあるから！建物全体が大きめの造りなので優雅な気持ちになれました。ご飯も美味しかったです。タヒチアンダンスが予想以上に刺激的で魅入ってしまいました(^ ^)

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

8 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities

エクスペディアの支払い方法がわからなかった

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

2 Oct 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

提供接送服務, 溫泉對湖, 好服務, 晚餐, 早餐食物種類多元化, 值得推薦, SHOP有向各式各樣啤酒....正

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

5 Sept 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

エレベーターから部屋までの距離が少し遠かった。

Stayed 1 night in Sep 2019

8/10 Good

WAI FUNG

25 Aug 2019

Liked: Staff & service

Good but old

Nice facilities but the room is a bit aged

Stayed 2 nights in Aug 2019

6/10 Okay

Nobuhiro, ハワイはよく行く渡航先で、ゆっくり滞在を楽しみたい方にはオススメです！

25 Aug 2019

Disliked: Property conditions & facilities

費用対効果に少し疑問

ディナービュッフェは想定内でしたが、朝食のビュッフェは良かったです。部屋とプールは古くて狭い印象でした。リニューアルしたと聞いていたので少し残念。

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

1 Jun 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hot spring facilities

Stayed 1 night in May 2019

2/10 Terrible

Linda

28 May 2019

Disliked: Cleanliness

Charged non-smoking room for Smoking room

The sun palace placed me a smoking room but accepted my non-smoking reservation. After making two complaints, before I was moved to a true non-smoking floor.

Stayed 1 night in May 2019

8/10 Good

Verified traveller

4 May 2019

Liked: Cleanliness, amenities, property conditions & facilities

ロケーションは最高。花火も満足でした。スタッフの方も、フロントの女性はとても親切でチェックインもスムーズでした。ただ、年配の男性の方がチェックインの列を采配されていたが、あまりいけてなかった。数組しか並んでいないのに、列の管理を徹底しすぎて、リゾート気分が少し減退したのと、業務連絡の電話を列に並ぶお客様の目の前で、大声で話すのはどうかと思う。

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

2 May 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

비가 오고 안개가 끼어 풍경을 즐길 수는 없었으나, 통유리에 욕장에서도 도야호수를 볼 수 있고 노천탕이 있어 좋았다. 1시 도착하여 체크인을 가능했으나 룸으로 들어갈 수 없어 수영장을 먼저갔는데, 투숙객임에도 룸의 수건을 갖고 올 수 없다고 대여를 했다. 페이스타올, 바디타올 1세트로 300엔이었다. 수영장 내의 탈의실에는 특별한 것이 없어 수영이 끝난 후에는 물기만 닦고 대욕장 또는 룸으로 이동해서 씻어야 한다. 수영장이 넓고 후기에서도 봤지만 돌고래, 가오리 튜브를 무료로 이용할 수 있었다. 원형튜브의 경우 대여도 해준다. 4살 아이와 놀기에 부족함이 없었다. 길이별로 빨강, 노랑, 파랑 미끄럼틀이 있고 슬라이드미끄럼틀도 있어 어른들도 즐기기 좋았다. 파도풀도 시간대별로 있는데 재미있고 좋았다. 식사는 무난하였다. 뷔페로 진행하여 맛이나 양에 부족함을 없었다.

Stayed 1 night in Apr 2019

8/10 Good

Wing Cheong

2 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Spa Hotel

Superb scenic view with excellent spa facilities

Stayed 2 nights in Jan 2019

10/10 Excellent

YACHU

30 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

環境很美

Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

26 Jan 2019

不過不失

酒店比較舊，浴室設備也有點破損。餐廳的自助餐菜式蠻多，不過食完後，衣服有很大陣油煙味。溫泉也不錯的。

Stayed 1 night in Jan 2019

10/10 Excellent

jeonghoon

29 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

토야 선팰리스 리조트에 감동 먹었어요!

주차장에 주차해놓은 렌트카에 밧데리가 나가서 시동이 안걸렸는데 체크아웃해주신 나이지긋한 직원분이 수트에 장장구두 차림으로 눈보라가 치는 상황은 아랑곳하지않으시고 차를 가져와서 밧데리점프해주셨습니다 너무도 고마왔습니다 토야 선팰리스 프론트직원분께 너무 감사하고 다음에도 꼭 오고 싶은 리조트입니다

Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

22 Nov 2018

Liked: Staff & service, property conditions & facilities

改装前のフロアに宿泊したのでやはり古さは・・・使用しませんでしたが、特に部屋の風呂はちょっといかがなものかなと。

Stayed 1 night in Nov 2018

10/10 Excellent

anonymous

18 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a great stay at Toya Sun Palace. The resort provided a bus service that picked us up from Sapporo for free, saving some money, though unfortunately it took over an hour longer than scheduled. The resort is impressive with the glass-walled lobby overlooking the lake, though the onsen areas were a bit smaller than expected. The Japanese style room was basic but comfortable, and housekeeping makes up the tatami sleeping mats at night. The room has its own small bathroom and a view of the lake, though the view is better elsewhere on the resort. Breakfast and dinner were included. The buffet had a very good range of food in our opinion, for both dinner and breakfast, and the quality was good by typical buffet standards. The separate male and female onsens had a range of baths, including an outdoor one overlooking the lake. It could be very crowded in peak season. The water is 38-40 degrees, which feels very hot but you adjust to it. There is a very faint smell of chlorine (much less than a normal swimming pool), but no sulphur or other smells. There is a nightly fireworks show on the lake which was nice, Tahitian entertainment performances everyday, and wearing the yukata around the resort was also enjoyable. We made the mistake of only staying one night, which was too short and didn't leave time to see the water fun park or go to Nakajima Island on the lake. We would definitely consider staying at Toya Sun Palace again, though maybe not during crowded peak season.

Stayed 1 night in Oct 2018

10/10 Excellent

Sairung

7 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ดีค่ะ ที่จอดรถไกลหน่อย ห้อง smoking เหม็นบุหรี่อย่างแรง ต้องขอ up grade ห้องถึงได้เปลี่ยนห้อง ถ้าไม่ได้คงต้องย้ายที่นอน ได้ห้องแล้วก็ดีค่ะ

Stayed 1 night in Oct 2018

Toya Sun Palace Resort & Spa

Choose dates to view prices

Photo gallery for Toya Sun Palace Resort & Spa

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Twin Room, Lake View, Non Smoking

Twin Room, Lake View, Non Smoking

Highlights

View all photos for Japanese Style Room, Lake View, Non Smoking

Japanese Style Room, Lake View, Non Smoking

Highlights

View all photos for Japanese & Western Style Room, Lake View, Non Smoking

Japanese & Western Style Room, Lake View, Non Smoking

Highlights

View all photos for Western Style Room, Lake View, Non Smoking

Western Style Room, Lake View, Non Smoking

Highlights

View all photos for Japanese Style Room, Lake View, Non Smoking

Japanese Style Room, Lake View, Non Smoking

Highlights

View all photos for Run of the House (No Choice of room type)

Run of the House (No Choice of room type)

Highlights

About the area

What's nearby

Getting around

Restaurants

About this property

Toya Sun Palace Resort & Spa

Similar properties

The Lake View Toya Nonokaze Resort

The Lake View Toya Nonokaze Resort

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

Toya Sun Palace Resort & Spa Reviews

Reviews

Good

7.2/10

7.6/10

7.0/10

7.2/10

7.2/10

Reviews

4/10 Poor

Koichiro