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Reviews of Sport Hotel Village

4 out of 5
Sport Hotel Village
Carretera General, S/N, Soldeu

Reviews

9.2

Wonderful

Rating 10 - Excellent. 79 out of 109 reviews" "
Rating 8 - Good. 20 out of 109 reviews" "
Rating 6 - Okay. 6 out of 109 reviews" "
Rating 4 - Poor. 2 out of 109 reviews" "
Rating 2 - Terrible. 2 out of 109 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay always is wouldn’t stay anywhere else 👌
Stayed 4 nights in Mar 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has 1st class facilities. An excellent gym and Spa, comfortable dining facilities and relaxing louge area. Very attentive staff and the location to the ski lifts is 1st class.
Stayed 4 nights in Mar 2022

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slice of heaven
Cannot emphasise how perfect this whole place is! Honestly the best place I've ever stayed in. It's brilliant in every way.
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2022

10/10 Excellent

Louise, Kastrup

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Beautiful hotel with the most friendly staff you can imagine. An overwhelming morning and dinner buffet, with everything you could ever want.
Stayed 7 nights in Feb 2022

10/10 Excellent

Anton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly clean warm Hotel…..
Very nice hotel, lovely staff, great restaurant, very clean, beds very comfortable, mini bar, no room service, no kettle in room, we weren’t happy with our original room as it was a corner room, this reducing the roof height due to corner trusses, with that the staff changed our room with no issues whatsoever… book room with a mountain view and balcony… the rooms are very warm, room service everyday if required… ski lockers provided 1 minute walk from reception.
Main floor to hotel rooms
Reception area
Ski locker, hotel guests only
Balcony mountain view
Stayed 6 nights in Jan 2022
Response from Nina Pont Qualitat & Formació on 31 Jan 2022
Dear Mr. Anton, Thank you for sharing your kind opinion following your stay at Sport Hotel Village, We are delighted to learn that you had a perfect stay with us and appreciated our location, food and room service. I would like to thank you for your compliments towards our team , we are delighted to learn that they contributed to make your stay memorable. We look forward to the pleasure of welcoming you back to your new home in Andorra soon! Best Regards,

6/10 Okay

Verified traveller

Travelled with group
OK hotel
It was an ok hotel, quite big and a bit of a pain to get to the spa. The rooms were a bit dated though and could do with a bit of a refurb. Breakfast was excellent.
Stayed 3 nights in Jan 2020
Response from Quality and Training Department on 31 Jan 2020
Dear Anonymous, First of all, thank you so much for sharing with us the details of your stay! We regret to know that your experience did not exceed your expectations and we will send your comments to the department managers to continue improving our service and hotel facilities. We hope to have the pleasure of welcoming you back soon at your home in the heart of the Pyrenees. Best regards,

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Superb!
Spotless hotel in an amazing place in the resort. Right next to the Gondola, with ski lockers and all facilities catered for. Choosing a Junior Suite room, access to the Spa was included, which was really worthwhile. Our room and all the public rooms had terrific views out over the mountain, which were simply wonderful. The staff were incredibly efficient, helpful and professional. Breakfast was amazing, so much choice and all of superb quality. I’d have no hesitation in returning to this hotel - superb!
Stayed 7 nights in Jan 2020
Response from Departamento de Calidad y Formación on 23 Jan 2020
Dear Mr. Paul, First of all, I would like to thank you for the time spent sharing with us the details of your stay at Sport Hotel Village. We are delighted to know that your stay with us was wonderful, and I appreciate your kind words about our services and staff. They will be transmitted to our staff as they are our best source of motivation to continue improving. We look forward to welcoming you again to Sport Hotel Village, your home in the Pyrenees. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Quality and Training Department on 26 Oct 2019
Dear guest, I would like to show all my gratitude for taking the time to share with us the details of your experience at Sport Hotel Village & Spa. We hope to have the pleasure of welcome you back soon. Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Lovely hotel, great breakfast, helpful polite staff, huge bed!!
Stayed 3 nights in Aug 2019
Response from Quality and Training Department on 26 Aug 2019
Dear Guest, I would like to show all my gratitude for taking the time to share with us the details of your experience at Sport Hotel Village & Spa. We hope to have the pleasure of welcome you back soon. Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and facility. Very nice and relaxing. We would definitely come back. Staff was EXCEPTIONAL!!! Perhaps the best staff we've encountered in a hotel setting, and we travel a lot. Only problem: NO air in the room. Nothing. And it was hot. So, we had to leave the door to the terrace open. BUT they were in the middle of construction. So, at 7:30 am every morning we were awakened by jack hammers. We were not advised of this construction. I would give a "0" to hotel management for this!!! But, the beauty of the setting and the off the chart professional nature of the staff encourage me to give them good ratings. I would imagine in the winter there's no need for air. But the room got stuffy with the door being open.
Stayed 4 nights in Aug 2019
Response from Quality and Training Department on 17 Aug 2019
Dear guest, First of all thank you so much for taking the time to share with us the details of your recent stay at Sport Hotel Village & Spa. We would like to show you our most sincere apologies for the inconvenience that the works may caused you during your stay. Sadly this works does not depende on the hotel and the noises trully dependes on the day. On the other hand we are extremely happy to know that the service and attention of our staff really made a difference during your stay. We really hope to have the opportunity of welcome you back. Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and the spa was wonderful after a day on the slopes
Stayed 3 nights in Apr 2019
Response from Quality and Training Department on 14 Apr 2019
Thank you so much for taking the time to share your comments with us. Our guest's opinion is our best source of motivation to keep improving our service. We hope to have the opportunity of welcome you back again soon. Best regards,

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
we had duplex room and upper room was too hot and difficult to sleep . they did provide a fan but I really think for a 4 star hotel this needs more than that.
Stayed 4 nights in Feb 2019
Response from Quality and Training Department on 27 Feb 2019
Dear guest, First of all for taking the time to share with us the details of your recent stay in Sport Hotel Village & Spa. We are sorry for the inconvenience experimented due to the heat in your room. Due to this unusual weather of these days it is very difficult for us to manage the temperature of the rooms. Sorry again for the inconvenience experimented, we hope to have the pleasure of welcome you back again so you can enjoy the unforgettable stay that all our guests deservs. Best regards,

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hi Expedia misrepresented the rooms and the facilities that come with those rooms. Ruined my holiday, as my children had to stay in another hotel.
Stayed 7 nights in Feb 2019
Response from Quality and Training Department on 5 Mar 2019
Dear Guest, We work day by day to try that all our partners have all our Resort information as complet and realistic as possible. We will verify with Expedia that they have all the informatin up-dated and published. Best regards

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Not all rooms are equal although management claims
We booked two mountain facing rooms of 31m2 and were surprised to find out the other one was way smaller than the other one despite costing the same. We complained to the professional front desk but no similar rooms were available. We contacted hotels.com and were told a discount was promised by the hotel. At checkout no discount at all and the booking dept mgr claimed hotels.com never called, claimed contradicted by the front desk who had a call from them... friendly staff and location did not help save the badwill caused by management’s stuburness and denial.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Really impressed with Hotel fantastic facilities for children. Only negative could do with tea coffee facilities in the room
Stayed 7 nights in Feb 2019
Response from Quality and Training Department on 21 Feb 2019
Dear guest, Thank you so much for taking the tima to share with us your experience at Sport Hotel Village & Spa. We are delighted to know that you had a wonderful stay. All your comments will be shared with our teams as they are our best source of motivation. We hope to have the pleasure of welcome you back soon. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2019
Response from Quality and Training Department on 14 Apr 2019
Thank you so much for taking the time to share your comments with us. Our guest's opinion is our best source of motivation to keep improving our service. We hope to have the opportunity of welcome you back again soon. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in the perfect location for getting on and off the piste. The staff are really friendly and helpful and provide an excellent service. We had a mountain view room which was really comfy and warm with great facilities. The breakfast buffet was varied and all delicious and the spa is an absolute must! On our last day the staff let us use a courtesy room to prepare for the transfer home too. Would definitely stay here again and highly recommend!
Stayed 3 nights in Jan 2019
Response from Quality and Training Department on 8 Feb 2019
Dear Guest, Thak you so much for sharing with us all the details of your recent stay in Sport Hotel Village & Spa and for recommending us to other travellers. We hope to have the pleasure of welcome you back soon in our Resort. Best regards,

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unhelpful staff
Great location and nice hotel but let down badly by some of the reception staff. When we got to our room it was extremely hot, around 30 degrees. The only way to cool the room was to leave the balcony door open, but this became very noisy overnight with the piste bashers. We spoke to reception who didn’t seem to care about the problem, and told us maintenance would try to fix the problem, but nothing happened. They continued to use excuses and offered no help to fix the problem or to compensate us for the ongoing problem. Most other guests were having exactly the same problem. Would not recommend paying extra for a mountain view!
Stayed 6 nights in Jan 2019
Response from Quality Deparmtent on 24 Jan 2019
Dear Mr. Matthew, First of all I would like to show all my gratitude for taking time to share with us all the details of your experience at Sport Hotel VIllage. I am sorry that you had problems with the temperature of the room. On behalf of the whole staff I would like to show our apologies. This situation does not represent our usual service, for that reason any extra information about your stay with us will be more than welcome in order to help us solve any anomaly. We will transmite all your comments to our management team to have them in count. We hope to welcome you again in Sport Hotel Village to get you to enjoy the improvements in which you have been involved. Best Regards,

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great off-season bargain
This visit was during the off-season, as Andorra is obviously skiing country, evidenced by the fervid preparations for the 2019 World Cup skiing competition. Thus, it was slow but delightful. A trip up to the mountaintop via the ski lift was very enjoyable and right out of the hotel premises. Room was quite nice and accommodating. Staff were superb.
Stayed 1 night in Jul 2018
Response from Quality and Training Department on 11 Aug 2018
Dear Edgar, Thank you so much for your lovely coment. It is a pleasure for us to know that you enjoyed the offer of activities available at our village during the summer season. We hope to have the pleasure of welcome you back soon. Best regards,

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect 4* ski resort! Amazing Spa!
Great location for an amazing family resort. The Spa is unbelievable, highly recommended. Will definitely be back next year!
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great staff...excellent overall experience. Would recommend the hotel
Stayed 3 nights in Feb 2018

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel
amazing hotel in an amazing village, we usually go there in winter to ski so seeing it in summer was a totally different experience.
Stayed 4 nights in Aug 2017

10/10 Excellent

Patrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Jordi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Creo que el hotel queda un poco frío y deberían darle un aire enla decoración y la iluminación
Stayed 3 nights in Jan 2023

10/10 Excellent

Jordi

Travelled with family
Liked: Cleanliness, staff & service, room comfort
el hotel está muy bien creo que falla un poco la decoración y se ve desangelado
Stayed 3 nights in Jan 2023

10/10 Excellent

marcelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor hotel em Soldeu
Para quem vai esquiar em Andorra, esse é o melhor hotel. O teleférico para a montanha sai de dentro do hotel. Hotel estilo chalé, funcionários muito atenciosos. Café da manhã excelente. Tudo muito bom. Com certeza voltaremos.
Stayed 2 nights in Jan 2023

2/10 Terrible

Carlos

Stayed 3 nights in Jan 2023

8/10 Good

FRANCK

Stayed 4 nights in Mar 2022

10/10 Excellent

Salvadora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2022
Response from Nina Pont - Quality & Training on 2 Feb 2022
Dear Mrs. Salvadora, I would like to show all my gratitude for taking the time to thank us for your experience at Sport Hotel Hermitage & Spa. I am very pleased with your positive punctuation, which reflects a stay according to your expectations. All your feelings will be communicated to our whole staff, specially to Reception and SPA, because it is our main source of motivation. As a member of The Leading Hotels of the World, we are working day by day with the aim of providing a personalized service and remarkable experiences to our guests. The doors of your home in the heart of Pyrenees will always be open for you. Best Regards,

10/10 Excellent

Jordi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Lo recomiendo totalmente
Stayed 3 nights in Jan 2022
Response from Nina Pont Qualitat & Formació on 24 Jan 2022
Estimado Sr. Jordi, Me gustaría agradecerle el tiempo que ha dedicado a compartir con nosotros todos los detalles de su experiencia en Sport Hotel Hermitage & Spa. Sus puntuaciones y comentarios positivos, que son el reflejo de una estancia a la altura de sus expectativas, serán transmitidos a toda nuestra plantilla, ya que son nuestra mejor motivación. Como miembro de The Leading Hotels of the World trabajamos diariamente con el objetivo de brindarles un servicio personalizado que haga de su estancia una experiencia inolvidable. ¡Estamos deseando volver a recibirles de nuevo. Las puertas de su casa en los Pirineos estarán siempre abiertas para usted! Reciba un cordial saludo,

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021
Response from Nina Pont Qualitat & Formació on 11 Dec 2021
Estimada Rosa, Antes que nada me gustaría agradecerle el tiempo empleado en compartir con nosotros los detalles de su estancia en Sport Hotels. Sus puntuaciones reflejan una estancia a la altura de sus expectativas y serán transmitidas a nuestra plantilla ya que son nuestra mejor motivación. Esperamos poder darle de nuevo la bienvenida a Sport Hotels, su casa en los Pirineos. Reciba un cordial saludo,

2/10 Terrible

Alfonso

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Devolver lo pagado porque estaba cerrado
El Hotel estaba cerrado! Me tienen que reembolsar lo pagado
Stayed 1 night in Mar 2020
Response from Elvira Martin on 20 Mar 2020
Estimado Cliente , Gracias por confiar en Sport Hotels Resort & Spa . Queremos comunicarle que , debido a las circunstancias actuales, Sport hotels Resort & Spa ha decidido cerrar todas sus instalaciones temporalmente a partir de hoy hasta 1 de Junio 2020, comenzando nuestra temporada de verano. Rogamos contacten con Hoteles.com para gestionar la devolución del importe pagado por su reserva. Por nuestra parte , no se va a aplicar ninguna penalización por cancelación y así hemos informado internamente a Hoteles.com Estamos a su entera disposición para cualquier aclaración que precise. Reciba un cordial saludo Elvira Martin Sport Hotels Resort & Spa Reservation department supervisor Crta. General, s/n AD100 Soldeu Principat d'Andorra booking@sporthotels.ad www.sporthotels.ad Tel. (+376) 870 550 Tel. 902932060 Fax. (+376) 870 533

8/10 Good

Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Les parties communes sont particulièrement agréables. Les chambres sont décevantes pour un hôtel 4 *
Stayed 3 nights in Feb 2020
Response from Departamento de Calidad y Formación on 19 Feb 2020
Chère Yves, Merci beaucoup d'avoir partagé votre opinion sur votre récent séjour au Sport Hotel Village avec d'autres voyageurs. Nous espérons vous accueillir à nouveau prochainement chez vous au cœur des Pyrénées. Cordialement,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situacion a pie de pistas, servicio y atencion al cliente. La comida en general, comparado con otras ocasiones, a disminuido en calidad. Determinados ruidos por la noche
Stayed 4 nights in Feb 2020
Response from Departamento de Calidad y Formación on 8 Feb 2020
Estimado Anonymous, Antes que nada me gustaría agradecerle el tiempo empleado en compartir con nosotros los detalles de su estancia en Sport Hotel Village. Informarle que lamentamos mucho que la comida durante su estancia en nuestro hotel no estuviese a la altura de sus expectativas. Estos casos no reflejan nuestro servicio habitual por lo que haremos llegar sus comentarios a los responsables pertinentes. Por otra parte, agradecemos mucho sus comentarios positivos respecto a lo demás y esperamos poder recibirles pronto nuevamente. Reciba un cordial saludo,

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel espetacular
Tudo perfeito neste hote
Stayed 2 nights in Dec 2019
Response from Departamento de Calidad y Formación on 26 Jan 2020
Caro Sergio, Primeiro, gostaria de agradecer o tempo que dedicou a partilhar os detalhes da sua estância no Sport Hotel Village. Os seus comentários positivos, irão ser transmitidas aos nossos colaboradores, já que são eles quem tornam tudo isto possível. Muito obrigado pela sua visita e pelos seus comentários Cumprimentos,

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espectacular hotel a pie de pista!
Stayed 4 nights in Dec 2019
Response from Departamento de Calidad y Formación on 23 Jan 2020
Estimado Sr. Cesar, Antes que nada me gustaría agradecerle el tiempo empleado en compartir con nosotros los detalles de su estancia en Sport Hotel Village. Sus puntuaciones y comentarios reflejan una estancia a la altura de sus expectativas y serán transmitidos a nuestra plantilla ya que son nuestra mejor motivación. Esperamos poder darle de nuevo la bienvenida a Sport Hotel Village, su casa en los Pirineos.

10/10 Excellent

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Departamento de Calidad y Formación on 23 Jan 2020
Estimado Sr.Lorenzo, Antes que nada me gustaría agradecerle el tiempo empleado en compartir con nosotros los detalles de su estancia en Sport Hotel Village. Sus puntuaciones reflejan una estancia a la altura de sus expectativas y serán transmitidas a nuestra plantilla ya que son nuestra mejor motivación. Esperamos poder darle de nuevo la bienvenida a Sport Hotel Village, su casa en los Pirineos. Reciba un cordial saludo,

10/10 Excellent

Francisco Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GRACIAS VILLAGE
Hemos pasado unos dias geniales en familia y la decision de pasarlos en Sport Hotel Village fue determinante para lograrlo.
Stayed 3 nights in Nov 2019
Response from Departamento de Calidad y Formación on 2 Feb 2020
Estimado Francisco Javier, Antes que nada me gustaría agradecerle el tiempo empleado en compartir con nosotros los detalles de su estancia en Sport Hotel Village. Estamos encantados de saber que su estancia en familia en nuestro establecimiento fue de su agrado. Esperamos poder darle de nuevo la bienvenida a Sport Hotel Village su casa en los Pirineos. Reciba un cordial saludo,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Departamento de Calidad y Formación on 23 Jan 2020
Estimado Anónimo, Antes que nada me gustaría agradecerle el tiempo empleado en compartir con nosotros los detalles de su estancia en Sport Hotel Village. Sus puntuaciones reflejan una estancia a la altura de sus expectativas y serán transmitidas a nuestra plantilla ya que son nuestra mejor motivación. Esperamos poder darle de nuevo la bienvenida a Sport Hotel Village, su casa en los Pirineos. Reciba un cordial saludo,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Raquel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Facundo, España

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto! Buena ubicacion y muy buen spa. Super!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel établissement. Surtout offrez-vous le spa
Établissement impeccable, personnel très sympathique, restauration très qualitative et d'un très bon rapport qualité-prix... Cerise sur le gâteau, pour 25 euros, on a l'accès au spa le plus chouette que j'ai jamais vu..
Stayed 1 night in Oct 2019

10/10 Excellent

Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle adresse ...
Excellent séjour dans ce magnifique hôtel ... le petit déjeuner est très qualitatif et varié ... le staff est très attentif !!! Seul point à améliorer la rapidité du barman à l'heure du tea-time qui était submergé mais ce n'est que futile au vue de la qualité de la prestation.
Stayed 2 nights in Oct 2019
Response from Quality and Training Department on 30 Oct 2019
Cher Sébastien, Merci beaucoup d'avoir partagé votre opinion sur votre récent séjour à Sport Hotel Village & Spa avec d'autres voyageurs. Tous vos notes seront partagés avec nos équipes, parce qu´ils sont notre source principale de motivation. J’espère avoir le plaisir de vous accueillir dans notre hôtel très bientôt. Sincères salutations,

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Quality and Training Department on 28 Oct 2019
Estimado Juan Carlos, Muchas gracias por compartir su opinión respecto a su reciente estancia en Sport Hotel Hermitage & Spa con otros viajeros. Esperamos poder volver a darles la bienvenida nuevamente pronto. Un cordial saludo,

8/10 Good

marc

Stayed 1 night in Oct 2019