Verified
2/10 Terrible
Ebony
18 Aug 2025
Disliked: Cleanliness, staff & service
We booked Seaside Boutique with high hopes, but our experience was very disappointing. When we arrived the place felt empty and like a ghost town. You’re not allowed to bring in outside food, so we ate dinner at the restaurant — we were the only guests there and the staff were unhelpful and rude.
The facilities were in terrible condition. The outdoor furniture and beach chairs were broken, the deck was unsafe for children, and the advertised “beautiful playground” was rusted and falling apart. They also advertised a kids’ room, but it simply didn’t exist. The pool was dirty, cloudy, and unmanned, and the beach was littered with rubbish and polystyrene.
Events advertised by the hotel never took place. The air-conditioning in our room was set at 16°C and blasting, yet it still didn’t cool the space. On top of all this, the hotel is isolated — it was extremely difficult to get a taxi from the property.
We ended up checking out two days early with no refund. Unfortunately, this was one of the most misleading and disappointing hotel stays we’ve had in Vietnam. I wouldn’t recommend this property, especially for families with children.
Ebony
Stayed 4 nights in Aug 2025