Sopelana Hotel Guide - Family Friendly Hotels in Sopelana, Bilbao

"Room very comfortable and warm. TV doesn’t work too well. Majority of staff very amiable. Breakfast - wide selection, good healthy options. Hot food varied in quality. Hotel location excellent."

"Close to the airport but nothing else. Airport shuttle is a plus but confirm the schedule. Restaurant for dinner needs help. Caesar salad, wings, meatballs and pizza is pretty much it. Breakfast is good. "

"Modern hotel, a short walk from the Guggenhiem Museum."

"Good location. Hard bed. "

"Great location. Room clean and wonderful breakfast. "

"The hotel is just in front of the beautiful museum and walking distance from downtown."

"It was fine. Basic kind of far from the center"

"Definitely not a 5 star hotel! We booked it because it’s a 5* that allows dogs. When we arrived, there was no bell person. They only had one person doing the door and they were busy with a large tour bus. When we mentioned it to the two men at the front desk, Guilherme and David, it was brushed off with an arrogance that upset my husband. He asked they tell a manager that a hotel that size should have two door people for a 5 star hotel. One of them went to speak to the female guest services manager, Anya, we came out and carried our 5 pieces of luggage by hand. They didn’t have a cart and the men were useless. She was great. Hotel amenities were crap. No shower cap which is a basic for that calibre of hotel. One ply toilet paper. It just wasn’t good. Breakfast was okay. Snacks at the level were good. Hotel was severely under staffed. We would go back for the dogs and the location. "