Soreng Hotels

"ALL OVER GOOD"

"The room was damp, and moldy smelling. All the bedding was damp and wet. The pillows were visibly moldy and unclean. It was a struggle to get the staff to provide new and clean and dry bedding. There was no heat source in the room. The hot air blower provided was unusable as had electrical sparks during use. There was a light that flashed all night even though the power was switched off to the light. The manager and front desk staff only wanted us to leave so that they did not have to deal with our issues. We stayed one night, and moved to a different hotel. "

"Property is located near to mall road, though bit walking is required to reach there, overall it was comfortable stay. Food was excellent, very tasty, hospitable staff, vintage type property, Its one of oldest in darjelling well maintained."

"What a lovely authentic place!"

"Excellent Property and Staff / Management."

"Excellent service "

"All the staff were very friendly and helpful. We struggled with water pressure, the shower was quite weak. It is a 20minute walk into town or get a taxi."

"The property is very nice and clean. But, I did not like the staff behaviour, they don't listen to your problems at all."

"This hotel is substandard. We booked for three nights but ended up checking out after one because of the poor conditions of the room. "