Grand Hotel Europa Palace

Photo gallery for Grand Hotel Europa Palace

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Private beach
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool

Overview of Grand Hotel Europa Palace

Grand Hotel Europa Palace

4.0 star property

4.1/5 Very good

Top rated for cleanliness (4.2/5)

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
Via Correale, 34/36, Sorrento, NA, 80067

Explore the area

  • Popular LocationSorrento Marina1 min walk
  • Popular LocationPiazza Tasso5 min walk
  • Popular LocationMarina Grande Beach17 min walk
  • AirportNaples (NAP-Naples Intl.)52 min drive

Choose dates to view prices

About this area


Located on a private beach, Grand Hotel Europa Palace is in Sorrento City Centre, a neighbourhood in Sorrento. Pompeii Archaeological Park and Sedile Dominova are local landmarks, and the area's natural beauty can be seen at Sorrento Peninsula and Deep Valley of the Mills. Waterskiing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.

What's nearby

  • Sorrento Marina - 1 min walk
  • Piazza Tasso - 5 min walk
  • Sedile Dominova - 5 min walk
  • Deep Valley of the Mills - 7 min walk
  • Marina Grande Beach - 17 min walk

Getting around

  • Sorrento Station - 4 min walk
  • Naples International Airport (NAP) - 52 min drive

About this property

Grand Hotel Europa Palace

4-star hotel in the heart of Sorrento City Centre
Consider a stay at Grand Hotel Europa Palace and take advantage of a free breakfast buffet, a marina and a round-trip airport shuttle. With a private beach, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. In addition to a poolside bar and a rooftop terrace, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Tennis courts, self-parking (surcharge) and limo/town car service
  • A 24-hour front desk, a lift and a TV in the lobby
  • Concierge services, express check-in and free newspapers
  • Guest reviews give top marks for the beach locale, pool and helpful staff
Room features
All guest rooms at Grand Hotel Europa Palace boast thoughtful touches, such as premium bedding and climate-controlled air conditioning, as well as amenities, such as complimentary wireless Internet access and safes. Guest reviews highly rate the size rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and bidets
  • Plasma TVs with cable channels
  • Balconies, childcare services and daily housekeeping


English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 25 per day)
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Seasonal outdoor pool
  • Shopping
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli


  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • A meeting room


  • Garden
  • Marina on site
  • Private beachfront location
  • Rooftop terrace


  • Massages
  • Massage/treatment rooms


  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Premium bedding


  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination


  • TV/satellite channels
  • Plasma TV

Food and drink

  • Minibar

Outdoor space

  • Balcony


  • Desk
  • Free newspapers
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Turndown service

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87% of travellers were happy with check-in
Check-in from 2 PM - 6:30 PM
Express check-in


Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 18 May to 3 June:
  • Beach
  • Swimming pool

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to October

Property is also known as

Europa Grand Hotel Sorrento
Europa Grand Sorrento
Grand Hotel Europa Palace Sorrento
Grand Hotel Europa Palace
Grand Europa Palace Sorrento
Grand Europa Palace
Europa Palace Grand Sorrento
Hotel Europa Palace Grand
Europa Grand Hotel Restaurant
Grand Europa Palace Sorrento
Grand Hotel Europa Palace Hotel
Grand Hotel Europa Palace Sorrento
Grand Hotel Europa Palace Hotel Sorrento

Frequently asked questions

Does Grand Hotel Europa Palace have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from May 18 until June 3.

Is Grand Hotel Europa Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel Europa Palace?

Self-parking is available for EUR 25 per day.

What time is check-in at Grand Hotel Europa Palace?

Check-in is from 2 PM - 6:30 PM.

What time is check-out at Grand Hotel Europa Palace?

Checkout is at 10 AM.

Does Grand Hotel Europa Palace provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Hotel Europa Palace located?

Nestled on the beach, this Sorrento City Centre hotel is just steps away from Sorrento Peninsula and Sorrento Marina. Museo Correale di Terranova and Piazza Lauro are also within 5 minutes. Sorrento Station is only a 4-minute walk and Sant'Agnello Station is 24 minutes.

Can I cancel my reservation for free at Grand Hotel Europa Palace and receive a full refund?

Yes, Grand Hotel Europa Palace offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hotel Europa Palace cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings


Very good

Rating 5 - Excellent. 101 out of 252 reviews
5 - Excellent 40%
Rating 4 - Good. 98 out of 252 reviews
4 - Good 39%
Rating 3 - Okay. 31 out of 252 reviews
3 - Okay 12%
Rating 2 - Poor. 11 out of 252 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 252 reviews
1 - Terrible 4%




Staff & service




Property conditions & facilities



5/5 Excellent

Nidhi Jain
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a sea view suite - the had stunning views , rooms were big and very comfy , staff was very helpful and the location of the hotel is brilliant - by the sea and walking distance to the city centre !
Stayed 4 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic old hotel by the sea. Upgraded from to a junior suite and a master suite with cliff side balconies that looked out over the bay and Mount Vesuvius. Short walk to the piazza nearby with many shops and restaurants.
Stayed 3 nights in Nov 2021

3/5 Okay

Ray W
Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Charming building in a fantastic location overlooking the sea. Room was run down with lifting floor tiles poor furnishings and pillows like rocks. No air conditioning or screens so you had to choose between high temp or bugs. Breakfast was very poor with lukwarm coffee, stale baking and only runny scrambled eggs.
Stayed 7 nights in Oct 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is fantastic. Easy access to the entire Amalfi Coast and walking distance from the centre of Sorrento, while being waterfront. Our room was clean, but in desperate need of updating, the mattress is thin (but not uncomfortable) and the extra pillows in the armoire were needed. I would stay again but with the right level of expectation.
Stayed 2 nights in Oct 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Short of staff and no restaurant.
Stayed 4 nights in Oct 2021

2/5 Poor

Travelled with group
Disliked: Staff & service
Stayed 4 nights in Oct 2021

2/5 Poor

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Not What We expected
Stayed 4 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Vintage grandeur. Gorg views. Easy city access
Love the hotel location, view, and amenities. It's dated but original grandeur shows even though it is tired. The pool location is not "rooftop" per se and instead is about 100' below property and then there's another 50' to beach club and swimming. Orig we used steps to pool/beach (alot) but later realized there was an elevator! We booked an economy room and were very grateful to be upgraded to a suite with a spectacular ocean view. Definitely book view rooms since it's on a main street and city view would have been loud-- since keeping a window open when hot would be needed. To my knowledge, our room didn't have AC and the desk was confused whether my room had it so we just opened windows. Our room (414) was in the second bldg (not same bldg as the lobby) and it was quite dated and bed and sheets was only a 6/10 comfort level. Don't know if the main bldg was more upgraded. There were also ants in our bathroom but I understand that it's common this time of year in the area and they weren't really a bother since we had no food in the room. Arrived at the marina by boat thinking we could walk but it's an uphill bumpy walk. A convenient bus from the marina was 1.5EU so totally worth it. The walk into town was easy and flat. The walk to the train and main bus stop (Positano/Ravelo/Amalfi) was slight uphill but easily managable. I love a vintage vibe and would stay here again with ocean view upgraded rooms that are pictured.
Stayed 2 nights in Oct 2021

4/5 Good

David, Saratoga
Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, direct sea access, incredible views
Stayed 14 nights in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make this hotel. Nothing was too much trouble for the staff from the smiling restaurant staff to receptionist who arranged our Covid tests to fly in the hotel lobby. The food was superb but rooms are a little tired and need updating. This did not detract from the amazing views and lovely welcome we received.
Stayed 3 nights in Sep 2021