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"So much noise in most areas of the hotel such as heavy broken service doors used frequently by staff causing loud noise every minute, construction works and unscheduled maintenance using heavy machines that causing huge level of noise too. The room phones are NOT working too so you can’t call the reception to report any noises or any emergency. Moreover, the security staff at main road entrance and hotel gate are very rude and don’t treat residents with respect at all. Plus not allowing many of the taxis to enter the resort therefore every time you wanna get in or out of the resort you need to walk on foot for a few minutes."

"Nice hotel i recommend "

"It’s an excellent accomodation, easy-to-find locatio, rare for a Medina stay. Medieval construnctions weren't built for modern plumbing so odors are present, which is to be expected. Fab breakfast too and great restaurent too. "

"I did not get my breakfast even it was included in my booking. The room and balcony were not clean. "

"I spent just 4 days here but as the weather was bad and my room had no windows I moved to an Airbnb in Sousse down by the beach run by Amel the price was the same but the view from my balcony straight out to sea was the very best and the host is kindness itself if you are nice to her she will teach you to cook Tunisian food and show you around Sousse, breakfast on the balcony watching the world go by is a very fond memory even now and she will recommend places to go. Being there made my holiday very special and I highly recommend you go there. https://www.airbnb.co.uk/rooms/1497794711907728040?check_in=2026-06-14&check_out=2026-06-21&guests=1&adults=2&s=67&unique_share_id=c760f484-1247-4c31-8f23-a774abb5f735"

"The property is quite dated, we were originally given the wrong rooms, which were located in a side building which isnt the one we booked, this was rectified on the next day. These rooms were old and cramped.The rooms also advertise sea view but that wasn't provided. The breakfast is good with loads of options and the spa facilities are also good. Massages are at an extra price. The entertainment in the main hotel is between 9-11 pm, its very loud if you're staying in this part of the hotel, sleeping before 11 is difficult. Overall it was a good stay for a few nights but if we would stay in Sousse longer and in high season, we would pick something nicer."

"It was good"

"Heaters were on constently Tv did not work Bathroom fan not working apart from that it was ok"

"The room was spotless. The staff A++. The art and decor museum quality. And the restaurant next door which they recommend was fantastic. Most of my Tunesia travel was disappointing, But not this hotel. It could not have been better"