Chalets in South Africa

"Very very dim lighting in the rooms, odd smell. "

"The place was beautiful and the overall setting is really lovely. Our initial room did have cockroaches, but the staff handled it very well and kindly moved us to a new room without us even needing to ask, which we really appreciated. I do feel that the property could benefit from offering more activities, especially considering how large the space is. It would also be great to see more accommodation for strictly halaal clients, such as a fully halaal kitchen or dedicated dining options. If this is not something they are able to offer, allowing self-catering for strictly halaal and kosher guests would be a thoughtful and inclusive alternative."

"Beautiful 5* hotel in the historic centre of Cape Town. Delicious food. Good area during the day - better to go by Uber at night"

"I tried to contact the hotel several times to know where to pick up the shuttle at the airport and nobody ever replied leaving me to scramble when I arrived . Interestingly once I tracked it down it was a very well run an efficient process. The need to explain how to find the bus when you land if you not going to respond to email."

"The hotel is perfectly acceptable with spacious rooms, but the decor is of the most ordinary kind. The corridors were straight out of The Shining – quite alarmingly long and alienating."

"Spa booking done for 2 x persons, were given time of 16.50pm which I thought as weird time, so went to Spa to confirm to find that booking was done for 16.15 but only for 1 x persons. If I haden,t hone past to check, we woulden,t had the booking. Staff in experienced I guess. Hotel water drains need attention as there is a bad smell in showers. Heve stayed in vatious rooms and same smell Food in pool restaurant not for 5 star standard.Otherwise nice stay and great service."

"Fresh and good health selection. Room was clean ,a few stained towels. Given a dodgy ironing board. No gowns or slippers in the rooms had to be requested. Room near the parki area so alot of movemen until late.. maybe sound proof abit. "

"Thanks. Lovely hotel"

"Did not have breakfast at the venue "