South Central China Hotel Guide - Hotels with Spa in South Central China, China

"Perfect"

"The property is beautiful but that’s where it begin and ends. Staff were disinterested and it was like a cafeteria experience -no warmth or personality. The concierge was terrible and no one went out of their way. Although the hotel grounds and location are beautiful it was very touristy and impersonal with not much to do in the area."

"Friendly staff"

"outdated hotel"

"First our room was dirty, carpet, and found food remainings on the floor. Carpet was just dirty and the room smell just dirty. We requested to be changed to another room and they requested to upgraded. We did upgrade for $200. More. The food was not what we expected. Just very plain and simple. Did not have hot tea option. We have been to other hotels in Beijing, Xi’an and Shanghai and they absolutely offered much better services. I will not recommend this hotel at all. We will come back to Zhangjiajie, but will stay at a different hotel for sure. For what ever a customer pay, the least we all deserve is a CLEAN ROOM. I hope business owners do take into consideration customers’ reviews. At the end of the day it is up to us to keep your business running. "

"I'm a picky person but this place was so good!"