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"From we arrived you could the quality of The Sands, it's beautifully laid out with manicured lawns, water features and a large fish pond. We had a swim up room which was large, clean and very comfortable, the only downside of the room was that the terrace was in the shade for the majority of the day, if you want one of these rooms request one that has sun most of the day. The site is almost split in two with quieter side that had an adult only pool and family pool with bar, then the other side has a mini water park for the kids with a number slides, fun water play and a lazy river. At breakfast there's a great choice catering to all nationalities and tastes, we didn't eat at the hotel at night but speaking to people who had it sounded very good. The staff are fantastic, always polite and friendly, nothing is to much trouble. Whether you want a family holiday, with plenty to entertain the kids, or a restful time from work or touring Thailand then The Sands is a great choice "

"It was my first time in Phuket and I was totally in love with this place! I loved the food, hospitality service, and the staffs! They provided several programs, which you can participate! (Muy Thai class was amazing!! ) Overall, I recommend this place! Will definitely visit again ! "

"The resort is next to some nasty smelling rotting trash. You will have to plug your nose walking down to the breakfast area. The food was ok but the foul stenches around the property make it hard to enjoy food. The beach is disappointing. It’s a pond and no real beachfront. Also sketchy looking murky water. No waves. Nothing. The pool is nice but the tiles were dirty, missing in many spots and kids in the adult pool. Bandages floating everywhere too. Bed is like a rock. Uncomfortable. Worth the $80 tho. Private pool access is nice too. Don’t drink the water! Not even for brushing teeth! "

"The airport shuttle and transport were very convenient and nearby! Great place to stay if you have a late or early morning arrival and are waiting to check in to another hotel. "

"Best"

"Very clean great staff"

"Staff was wonderful! Room was beautiful and super clean"

"This was one of the most disappointing hotel experiences we’ve had. The room had a very strong moldy smell that was impossible to ignore and made it uncomfortable to stay in the room for long periods. For a hotel that markets itself as a 5-star property, this is completely unacceptable. Even more concerning was the cleanliness of the bathroom. The shower, bathtub, and toilet were visibly dirty and clearly had not been cleaned to an acceptable standard before our arrival. Hygiene is the most basic expectation in any hotel, and certainly in one claiming a 5-star rating. The overall condition of the hotel feels extremely outdated and poorly maintained. While this property may have deserved a 5-star rating many years ago, today it unfortunately does not even meet the standards of a typical 2-star hotel. We hope management takes this feedback seriously and addresses the cleanliness and maintenance issues urgently, because the current condition does not match the expectations set by the hotel’s advertised rating."

"Beautiful hotel and Amazing staff ⭐️⭐️⭐️⭐️⭐️"