"Outstanding service by the staff, Yara at the reception allowed me to check in earlier since my flight arrived at 5:00 AM. Thank you so much for that; nice clean rooms and delicious affordable breakfast. Great location close to the Ave Paulista but you have to climb the hill and your heart will love it."
"This hotel was great. I had the best time in several ways. The staff are so friendly, so attentive, so amazing. If you have any questions just ask them and even if they aren’t sure they will point you in the right direction. Renaco was so lovely, he helped us with idea on what to do and was really friendly and would always remind us to stay safe and look after our phone. Staying here was so worth it. I would definitely stay here again no doubt. The room is spacious, bathroom is also spacious. They have us a big bottle of water everyday. Everyone was so friendly and I would highly recommend staying here. Great location as well."
"Took more than 15 minutes to check in with no communication, the restaurant buffet was filthy, forks and knives in the clean section with food remains, plates not properly washed, when tried to find a table none of them were clean, restaurant hostess was rude, very unwelcoming experience"
"The breakfast was good, lots of choices but the WiFi does not work in the rooms . The location is very central and close to a lot of things but they do not have a clothes iron. The staff said they offer ironing but only in the morning and I needed to iron my shirt at night so I had to go without. The rooms were clean but the bathrooms were a bit dated and had mold on some of the tiles ."
"Conveniently located hotel. It is a budget hotel, though. The blankets are thin and there’s mildew on the grout in the bathroom. However it’s comfortable, everything in the room works, and the staff are helpful and speak English."