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"Clean friendly staff "

"Amazing property and lived up to what was promised. We stayed at the end of January and the region was quietened down a bit from the holiday rush. The unit was immaculate. Booking through Expedia meant that we got a very good deal. We were 'upgraded' on arrival and I felt under pressure t be effusively grateful. What was going though my mind was that the original property I booked thinking it was on one level whereas the upgraded apartment had an internal staircase. I was thinking in my mind whether accessibility would make a difference. It was a bit disappointing that I wasn't given the chance to think on this. The change to apartment type may have been more a convenience to the property than to me personally! Perhaps at a property at this high end, the offer of an 'upgrade' could be a bit more sensitively handled as that, an 'offer' not a done deal. (As it turns out, the apartment's internal staircase was very well designed and easy to navigate)."

"Room was clean didn't use other services"

"The room was very dated. No plug points at all in the bedroom to charge phones. No WiFi reception in the bedroom. Wifi reception was very poor. No daily housekeeping and even though we stayed 4 nights no room clean on the third day as stated. "

"Very comfortable room with a view over the harbour for "Lighting the Sound". The bar was very crowded but the barman did well. Reception staff were very efficient and friendly. It was a good stay "

"Excellent value for money. A little dated but clean and staff friendly and helpful. Close to Mainz street and easily accessible. "

"Good restaurant."

"Long black hairs in my bath tub. Wierd vibrating coming from the cupboard like a phone. Was every 10 mins in the evening then through the night it woke me three times. I thought it was the aircon unit so switched this off well before going to bed. Looked in cupboard and its roof had big hole. Talked to staff in morning; the ‘handyman’ just screwed a board to the ceiling so once again the vibration was all night. No apology for lack of sleep. Just ‘oh I’ll sending someone up’. I did ask if the could wrap it do it diedjt vibrate in the wood. I could see in and the pipe was also dripping from the air con; next to the electrical wire. Food was excellent. "

"Great location."