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Reviews of The Lodge at Zion Country

3 out of 5
The Lodge at Zion Country
792 Zion Park Boulevard, Springdale, UT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 704 out of 1087 reviews" "
Rating 8 - Good. 242 out of 1087 reviews" "
Rating 6 - Okay. 70 out of 1087 reviews" "
Rating 4 - Poor. 44 out of 1087 reviews" "
Rating 2 - Terrible. 27 out of 1087 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Imelda

Travelled with pets, Travelled with partner
Liked: Amenities
The property was located in an ideal spot close to Zion. Very clean and updated rooms, appreciated the attention to detail. Loved the views from the room and that it was pet friendly!
Stayed 1 night in May 2024

8/10 Good

andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the breakfast. We understand they are in the process of remodeling so we were able to work around that.
Stayed 3 nights in Apr 2024

6/10 Okay

Janette

Liked: Cleanliness
Disliked: Property conditions & facilities
I didnt like that the name of the hotel changed and we drove around looking for the place. There was construction going on at the property. No formal lobby. The lobby, breakfast room and computer room were all in one space. No liners in trash cans and no ice buckets in the rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful, newly remodeled and comfortable. Would absolutely stay here again!
Stayed 1 night in Apr 2024

10/10 Excellent

Dolores

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff were wonderful. Rooms comfortable and clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, some construction going on and needed some amenities but overall a great stay. Would recommend. Rooms were very new and clean. With time I think the issues we had wo old be remedied.
Stayed 1 night in Apr 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property except no laundry service even though it stated to have it. No soap in shower, even after we told the front desk it needed to be filled
Stayed 2 nights in Apr 2024

10/10 Excellent

Virginia, Northfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for Zion National Park. Wonderful newly updated rooms with spectacular Mountain View’s. Close to restaurants, coffee shops and shuttle to the park. Excellent healthy breakfast choices. Friendly staff!
Stayed 1 night in Apr 2024

10/10 Excellent

Quanhong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New building, staffs are very friendly.
Stayed 1 night in Apr 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The facility was ok. There was no TV or anything to do at night. There is only one first come first serve restaurant which was ok. Would recommend staying outside the park at a full service hotel.
Stayed 2 nights in Apr 2024

6/10 Okay

Razel

Disliked: Property conditions & facilities
Wifi wasn't working. Furniture were worn out. There was no coffee maker in the room.
Stayed 1 night in Apr 2024

6/10 Okay

Razel

Travelled with family and small children
Disliked: Amenities
The property is clean. The furniture in our room was worn out. There was no coffee maker and wifi wasn't working. We called about the wifi, but still it didn't work.
Stayed 1 night in Feb 2024

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property surrounded by shops, dining options & right near a shuttle stop. All the staff was super friendly but especially Shelly & Amelia. Breakfast was good, pool is heated and saltwater, towels are soft.
Stayed 2 nights in Apr 2024

6/10 Okay

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is being taken over by Marriott and appears to be going through some transition issues. It was hard to find the property because they changed the name to “The Lodge”. Our reservation was wrong and we were given a newly updated room. Then we found the TV and the vent fan in the bathroom did not work. There was no maintenance person working so we had to live with for 2 days. This has the potential to be a great propert!
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying so close to the park! Beautiful scenery from the hot tub and pool:)
Stayed 2 nights in Mar 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Grace

Stayed 3 nights in Mar 2024

8/10 Good

LISA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Zion NP.
Stayed 4 nights in Mar 2024

6/10 Okay

Hong

Travelled with family
Liked: Staff & service, amenities
Room condition is too old.
Stayed 2 nights in Mar 2024
Response from Daniel on 29 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved the setting and backdrop. So beautiful.
Stayed 1 night in Mar 2024
Response from Daniel on 29 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

MONICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this place. Shelley made our stay so easy and effortless. The rooms were immaculate and kids loved the bunk beds. So convenient to town for laundry and shuttle to Zion. Breakfast had a variety of vegan and vegetarian options. Staff was really friendly. Kids loved this place the most. Thank you so much!
Stayed 2 nights in Mar 2024
Response from Daniel on 29 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Charlie

Travelled with partner
Liked: Cleanliness, staff & service
Great place near Zion. Staff was super friendly!! I happened to be there during construction and I was put in an ADA room which should have just been held for someone in need, who was better suited to the amenities
Stayed 1 night in Mar 2024
Response from Daniel on 29 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Twylia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Daniel on 29 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ednalyn

Travelled with family
Liked: Cleanliness, staff & service
My family and I stayed in 2 rooms for 2 nights. The hotel was conveniently located between 2 stops for the shuttle to the park. The strong shower water pressure felt great after a long day of hiking. Good restaurants and interesting shops were within walking distance. Breakfast was good, though the eggs and sausages were cold. The hotel was under renovation, so the dining area was small. Staff at the front desk were friendly and helpful. Overall, we enjoyed our stay and would recommend it to others.
Stayed 2 nights in Mar 2024

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are remodeling the lobby. The staff was very helpful and friendly. The rooms were clean, beds comfortable. Microwave and fridge and decent furnishings. Needed more blankets as coverings are very thin. They provided them. Beautiful and scenic hotel. Deers on the property. No ice machine. Breakfast good enough. Clean and tidy area. Their coffee is only available in the morning in the makeshift lobby. Easy access to the shuttles that take you everywhere. Once we parked in their lot we walked everywhere to eat or shop or took the shuttle. No need to drive. LOVED it.
Stayed 2 nights in Mar 2024
Response from Daniel on 19 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Cole

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is under construction and partially finished in areas. Breakfast was nice, the fire alarms sounding off without warning was not.
Stayed 2 nights in Mar 2024
Response from Daniel on 16 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place
Stayed 4 nights in Feb 2024

10/10 Excellent

Mahua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. The area around the property is lovely. The room was cleaned both the days of our 2 night stay.
Stayed 2 nights in Mar 2024
Response from Daniel on 16 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Patricia

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First GREAT location. Beautiful views in all directions. Free breakfast - basic but good. Staff were friendly. Downside-no hot water in the entire hotel. They were notified the night we checked in and when I called early morning, they said they were waiting for HVAC to open to call. Should kind of be an emergency emergency 24 seven thing for an entire hotel… When we checked in, there was a bar of soap in the toilet. The lamp and coffee maker on the desk had no outlet near it. When we pulled out the desk to try to get to the outlet behind the dresser, we discovered a couple of hair ties on the floor and some food material that was spilled down the side of the desk. One blanket was fine, the other was all frayed and felt like a washcloth.
Stayed 1 night in Feb 2024
Response from Daniel on 13 Mar 2024
We appreciate your feedback. I will address these issues with managment.

8/10 Good

Genbiao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to find and close to the visitor center of Zion National Park. The Front Desk Lady was friendly and helpful. Good experience!
Response from Daniel on 13 Mar 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

edward

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Couch is old and the leather fabrics were torn in many places. Disgusting ! They should just remove it and make the room more welcoming. Staff members are very apologetic.
Stayed 1 night in Mar 2024
Response from Daniel on 10 Mar 2024
We apologize that you did not enjoy your stay with us. We are under renovations and are updating the property. Sorry for any inconvinience.

8/10 Good

Andres

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The lobby was under maintenance which made the dining space smaller, other than that it’s a very convenient location.
Stayed 2 nights in Mar 2024
Response from Daniel on 13 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Vilma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property around mountains and very close to Zion National Park.
Stayed 2 nights in Mar 2024
Response from Daniel on 8 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Ana, Brea

Travelled with group
Liked: Cleanliness
The main area of the hotel is under construction but is still has a great exterior view. The rooms are on the older side but they were clean.
Stayed 2 nights in Mar 2024
Response from Daniel on 7 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cheyanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Daniel on 7 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kent

Travelled with partner
Liked: Amenities, property conditions & facilities
This place has everything you need, and great location
Stayed 1 night in Feb 2024
Response from Thanks for staying with us. We appreciate your fee on 26 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ranjit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is first time i stayed so near tue Zion park. It was 3 minutes from entrance. Great and Amazing property
Stayed 1 night in Feb 2024
Response from Daniel on 23 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jasmin Joy, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location close to dining and shopping. Would highly recommend to others!
Stayed 2 nights in Feb 2024
Response from Daniel on 22 Feb 2024
We appreciate your feedback! I will address this with maintenance.

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service
The room entry door lock didn’t work well. Can’t lock properly half of the time.
Stayed 1 night in Feb 2024
Response from Daniel on 22 Feb 2024
We appreciate your feedback! I will address this with maintenance.

10/10 Excellent

Bobbi

Stayed 1 night in Feb 2024
Response from Daniel on 29 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Bhadri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Daniel on 19 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Leonila

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding view of the hotel is beautiful. The hotel is clean, quiet and close to shopping places and restaurants.
Stayed 1 night in Feb 2024
Response from Daniel on 22 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

John

Y
Stayed 1 night in Feb 2024
Response from Daniel on 18 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michele

Liked: Cleanliness, staff & service
None
Stayed 1 night in Feb 2024
Response from Daniel on 18 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

morgan

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly clerk, amazing price
Stayed 1 night in Feb 2024
Response from Daniel on 12 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room and bed were comfortable but couch was ready for the dump.
Stayed 2 nights in Jan 2024
Response from Daniel on 12 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful
Stayed 2 nights in Feb 2024
Response from Daniel on 12 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Matt

Lovely setting
Stayed 1 night in Feb 2024
Response from Daniel on 12 Feb 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Michael

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Evidently this property is undergoing a new branding so all of the services like a workout room, hot tub, etc were not open. The beds were a mess, very old bedding and towels were gray, washed so many times. Our room had a leak under the wall so we were moved to a different unit. The phones to the front desk did not work so had to get dressed and to to there to get a solution.
Stayed 2 nights in Feb 2024
Response from Daniel on 12 Feb 2024
We appreciate your feedback. I will address these issues with upper management. We are in the process of renovations, so we do apologize for any inconvenience.

8/10 Good

James, Seal Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Daniel on 12 Feb 2024
Thanks for staying with us. We appreciate your feedback!