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Candlewood Suites Springfield North by IHG

2.5 star property
Travelers find a relaxing urban retreat with attentive staff, complimentary in-room WiFi for staying connected, and a 24-hour gym for maintaining fitness routines.

Choose dates to view prices

Candlewood Suites Springfield North, an IHG Hotel, offers a central location with free in-room WiFi, dry cleaning, a 24-hour gym, meeting rooms, and barbecue grills for outdoor gatherings.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Candlewood Suites Springfield North by IHG pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Candlewood Suites Springfield North by IHG?

Self-parking is free at this property.

What time is check-in at Candlewood Suites Springfield North by IHG?

Check-in start time: 3 PM; check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Candlewood Suites Springfield North by IHG?

Checkout is at noon.

Where is Candlewood Suites Springfield North by IHG located?

Located in the heart of Springfield, this hotel is 2.4 mi (3.9 km) from Washington Park Botanical Gardens and 2.9 mi (4.7 km) from University of Illinois at Springfield. Adams Wildlife Sanctuary and Elijah Iles House are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 266 out of 429 reviews
Rating 8 - Good. 95 out of 429 reviews
Rating 6 - Okay. 38 out of 429 reviews
Rating 4 - Poor. 12 out of 429 reviews
Rating 2 - Terrible. 18 out of 429 reviews

Reviews

Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable beds, spacious rooms, convenient location, friendly staff, great for pets.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

We had a wonderful stay! The staff was all very friendly and the room was very clean
Stayed 1 night in Feb 2024
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Jol

Liked: Staff & service, room comfort
Very comfortable bed and nice shower but bathroom faucet and toilet handle didn’t work properly. Overall clean and quiet hotel
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Lacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect!! Totally soundproof as well considering my three year old isn’t exactly quiet lol. Would definitely stay here again.! Front desk staff was wonderful, super nice, and great attitudes!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for WWE event and the staff here was great. Very nice. Hallways were clean and the dinning options literally are in the parking lot. Great place to stay!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service from the staff was a 10/10, the room cleanliness was a 10/10, I have nothing to say but positive things about my stay at this hotel, it was BY FAR the best hotel experience I've had since I started traveling.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Our room was clean, spacious, and comfortable. The whole place was well-cared for and looked current. It was a very good experience.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillows were so comfortable!! I have a very hard time sleeping in hotels normally, but not at your hotel! Staff was friendly we had a great stay thank you! Will be using Candlewood again in the future
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Great location for the work assignment I had in Springfield. Surprised that I had to pay for breakfast. The last Candlewood had complimentary breakfast, but I still really enjoyed the stay.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

R K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay for a week

Room was great, functional. On site food is always a plus (which you don’t have) but kitchen-equipped room off-sets that. Fitness room pretty good. Laundry facilities great. Room keys a disaster. At least 1-2 trips daily to get room keys reset. I carried two at all times because one was often dysfunctional.
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband is in a wheelchair. Everything was perfect, the width of the doorways, the roll in shower, the size of the room. We were impressed also with the size of the kitchinette, the refrigerator and was surprised by the stove top, dishwasher, silverware and pots and pans. We literally had everything we needed and more. We could not have been more pleased
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was top tier. Clerk stated that they dont normally rent to locals due problems in the past. But took care of me and my family due to extreme temperature that caused my family to have no heat and no water due to busted pipes. My family and I were so thankful.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean & friendly staff
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

DeAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms with comfortable beds.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and hotel was very nice and clean. Would definitely stay here again
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The hotel was very clean and comfortable. The staff was also very nice and accommodating. I would stay here again.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay. Restaurants nearby. Easy to get around
Stayed 13 nights in Jan 2023
Verified

8/10 Good

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place will be back again
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Nola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in very friendly clean
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Staff very helpful and friendly. Room was really nice, clean, and comfortable. Would stay again.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, property conditions & facilities
This was our third stay at this location and we’ve had an A experience each time.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Very comfortable and clean
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Lovey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice hotel, friendly staff. I will be returning when I’m in town.
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Cassondra

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Looked like an upgraded red roof inn
Stayed 1 night in Oct 2023