Springfield Hotel Guide - Golf Hotels in Springfield, Missouri

"Booked rooms at the last minute… excellent accommodations"

"You know when you go into the nursing home and you get hit in the face with that “nursing home smell“. That’s what you get here. My husband and I went for a fun little getaway vacation and stopped at this hotel. Talk about taking the romance right out of it with that smell. The room was stale and everything (walls/furniture) looked like it had been hit a few times with a wheelchair. There was not a warm blanket on the bed, just a sheet. There was a wool blanket in the closet, but it was thrown in there, unfolded, like somebody had used it. The staff handed me a paper at check-in and told me to initial certain parts, one individual part being my nightly rate which was blank. When I said, I was not comfortable signing that because it felt like signing a blank check, he looked at me and just said he doesn’t know and he’s just pretty much reading from a script on what to tell me. So I hand wrote in the price of the room that I was told in the first place, and then signed my initials. Not the best customer service and seemed a little shady. "

"What a great experience - every staff member, literally every one of them, was pleasant and helpful! Really exceptional people working at all levels …."

"The place just felt dirty. Very old carpet. Water in shower wasnt hot until about time i got out, then it got warmer."

"Delicious "

"Check in was the assistant manager who took 4 phone calls while checking us in, not putting them on hold but full phone calls. Pool had algae and was cold, only hand towels at the pool not full towels, black mold and sitting water puddle on pool deck. Room shower has pink slimy mold as well as black mold. Room had two door locks had been broken into causing sharp metal one of which poked a hole in my husbands shirt. Coffee maker didn’t work. Shower would be extremely hot and switch to extremely cold without you moving the lever, burnt my kids in the shower. If the shower was on and you tried to turn on the separate tub the warm water in the shower would turn freezing cold giving warm water to the tub. Room had not been fully cleaned before we checked in (room clock upside down next to the bed with an old water bottle cap next to it). Shower had no shampoo or conditioner, instead was body lotion and hand wash. Staff was not efficient nor had manners. Trying to buy an icecream bar at 11:00pm the line was out the front door with one lady trying to check someone in, man behind her needed towels and after 20 min a housekeeping man came out and rolled his eyes but got him towels, after two men came in from the parking lot another employee came from the back office area to check them in immediately (know their names) and flirting with them ignoring there was a huge line - she said “oh I was just here to help them” and went back to the back despite the line. The list goes on! "