4/10 Poor
COLIN P.
1 Apr 2024
Liked: Cleanliness
A frustrating disappointment
This was an awkward experience. I'll explain why:
1. The check-in process was miserable. The property management company was supposed to send the key code for the location ahead of my arrival. That was never sent and I had to try to call multiple people to try to figure out what went wrong upon arrival. After finally getting someone on the phone about 30 minutes later, I was sent the code and was able to check in. I did feel bad for the neighbours that they had this random guy pacing around the front of the property trying to get access to it. It also took a while for me to get access to the wifi code. I had to message the property managers for that too and they took their time responding. Also, I think they were supposed to send check-in/check-out information and that was never sent, even after they were notified of the issue. It made checking out confusing too. It was awkward and it really made me wish I had just stayed elsewhere for the evening.
2. The property doesn’t entirely match the description online. Some of the glasses that I was drinking out of had chips in them and there was no hair dryer on the premises. Maybe there is, but we looked hard for it and couldn’t find it. They advertised that they did indeed have a hair dryer. Finally, the hot water started to run out after one of the people I was staying with tried to shower. She had to cut her shower short.
This location is best avoided. Squamish is great, but this place is not. I won't be doing this again.
COLIN P.
Stayed 1 night in Mar 2024