St. Andrew Hotel Guide - Family Friendly Hotels in St. Andrew, Grenada

"We were initially in room 317 which flooded due to blocked drains, with grey water spreading from the bathroom into the bedroom. Staff resolved the external blockage quickly, but communication regarding remedial action in our own room was poor. A housekeeper later informed us that 317–319 flood regularly. We had to ask to be relocated and were placed in a beachfront room beside the main pool and bar. Unfortunately, excessive late-night noise made it unsuitable for a relaxing stay, and complaints to security and reception after 10pm had little effect. After further requests, we were eventually moved to a quieter area of the resort. We also experienced a breakfast billing error where two guests were incorrectly charged around $60 USD, which took over 48 hours, several discussions, and 4 hours of our holiday to resolve. Management staff other than Mrs Purser were generally unhelpful, however most other staff were lovely. There are positives: the location is excellent, the beach is beautiful, and the daytime atmosphere is relaxed. Early room access was appreciated. Special thanks also to Chef Joseph for accommodating my coeliac disease, although awareness of cross-contamination risks could be improved. Overall, many guests will likely enjoy their stay, but I would strongly advise confirming your room allocation in advance and avoiding beachfront rooms if seeking peace and quiet. And while we want to be able to offer a positive review, it would be misrepresentative to do so."

"The WiFi is a bit slow. Parking was adequate. Pool facilities are nice and convenient."

"Great valve for money"

"The room is in major need for repairs, and had a animal urine smell from previous guests with dogs. Breakfast was good and delicious, staff super friendly and helpful. Pools were not very clean. Overall it was worth the price."

"The staff was great deal with, warn and courteous. The rooms were well kept. The A/C works well. All the necessity i needed from a kitchen whilst on vacation was available. Our stay was great."

"Loved everything about this hotel. From the location to the property, the rooms and just the entire atmosphere. "

"The rooms were clean yet a bit outdated. The plumbing was tricky and there were no options for dinner outside the hotel."