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Reviews of The Atlantic Hotel

4 out of 5
The Atlantic Hotel
Le Mont de la Pulente, St. Brelade, Jersey

Reviews

9.6

Exceptional

Rating 10 - Excellent. 169 out of 215 reviews" "
Rating 8 - Good. 35 out of 215 reviews" "
Rating 6 - Okay. 9 out of 215 reviews" "
Rating 4 - Poor. 1 out of 215 reviews" "
Rating 2 - Terrible. 1 out of 215 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Two singles to make a double bed was not good. Cut finger on the metal toilet roll holder when lifting toilet seat. View of car park was poor. The breakfast was great - hense a 3 star and not a 2 for overall rating
Stayed 2 nights in Feb 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection, leagues above anywhere else in Jersey.
The staff were incredible, friendly and attentive without being overbearing. Food was sensational, everything perfectly cooked, seasoned and presented as impressively as the view. Everything just felt genuine, from the housemade seaweed butter and sourdough to the good mornings and small talk. We can't thank the team enough.
Stayed 2 nights in Nov 2023

10/10 Excellent

Clare

Stayed 1 night in Oct 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, courteous service. Relaxing environment. Comfortable room. Modern decor. Set in beautiful location with amazing views of the sea. Watching the sunsets from the pool area are magical.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Rosemary Anne Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Wonderful staff. Breakfast was not as well cook as we had expected.
Stayed 3 nights in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful and especiallyvtje staff who were amazing. The only issue was the room was really hot - way hotter than the rest of the hotel so i suspect it was the room. We mentioned this and were offered a fan but would have appreciated being offered to change rooms
Stayed 3 nights in Jun 2023

10/10 Excellent

Katja Antonia

Stayed 6 nights in Jun 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite attention to detail Superb customer care from all members of staff Great food Fabulous location Could not ask for anything more!
Stayed 2 nights in Jun 2023

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A gorgeous small hotel. Great staff. Lovely pool area
Stayed 3 nights in Jun 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a great spot with an amazing view. Unfortunately our room was at the back overlooking the car park and a service building, a little disappointing. The room was comfortable but doesn’t have air con. Food in the restaurant is excellent as is breakfast. That staff were very nice and helpful
Stayed 1 night in May 2023

10/10 Excellent

Anthony

Stayed 3 nights in Apr 2023

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in quiet beautiful location. Refurbished rooms were excellent, with everything you could need. Staff and service was very friendly but at times a little too much. Perfect place to relax and unwind for a few days.
Stayed 5 nights in Apr 2023

10/10 Excellent

Lee

Stayed 1 night in Apr 2023

8/10 Good

Toby

Stayed 2 nights in Mar 2023

10/10 Excellent

Catia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recomend, the staff is excellent and provide you a dreaming break!
Stayed 1 night in Oct 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
The hotel was great and the staff were first class, could not have been better. The room was ideal and the bed was very comfortable
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service
Stayed 5 nights in Aug 2022

6/10 Okay

gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing.
Very nice, but for a Small Luxury Hotel of the world it was disappointing in that there were no personal touches...eg even a glass of water at check in and nothing regarding our ' big event " stay. Bar prices were exhorbitant...captive market I suppose and the " tennis court" was covered in weeds and out of comission. We stayed at the Grand Hotel in Jersey the following night which was the complete opposire and absolutely fabulous!
Stayed 1 night in Aug 2022

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with incredible views. Service was great. Quiet and peaceful place. Superb breakfast.
Stayed 2 nights in Aug 2022

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

6/10 Okay

Luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great hotel but lack of air conditioning made for very poor sleep in the sweltering heat and meant curtains had to be closed at all times! Would not recommend in the hot weather unless the hotel invests in air conditioning. For the price of the rooms, this should be included.
Stayed 2 nights in Aug 2022

10/10 Excellent

Takako

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect relaxing holiday with a style
I chose this hotel for my husband's birthday and we were very pleased with our choice. It has a magnificent view and the garden leads to the field and the bay below. We travelled with our two and a half years old daughter and she had a great time walking and discovering the nature nearby. We stayed in the garden suite and it was perfect as we could have a little walk anytime we wanted with ease. The service was impeccable too. We would definitely go back and recommend to anyone who is looking for a relaxing holiday with a style.
Stayed 3 nights in Jul 2022

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. The Rooms and common areas are impeccable, so clean!! The staff are all very helpful. They were so nice and made us feel like family. Our family can’t wait to return to this fabulous hotel!
Stayed 2 nights in Jul 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

Sian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and well maintained. Lovely pool area and views. Dining options and food offering absolutely great. The real standput were the staff who were superb
Stayed 5 nights in May 2022

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views
Stayed in the hotel for 2 nights as my daughter got married in the hotel grounds, it was beautiful, everthing was perfect.
Stayed 3 nights in May 2022

10/10 Excellent

Andrew Baines

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and attentive staff made for a wonderful stay.
Stayed 3 nights in Apr 2022

10/10 Excellent

mark

Stayed 2 nights in Apr 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
Lovely hotel great service. Luxurious. Discreet. Teresa in the gym was great
Stayed 3 nights in Apr 2022

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with exceptional service. Quiet location but accessible on foot with the old railway line footpath nearby. Or a few minutes in a taxi (about £12) from the airport! Can also walk from nearby Red Houses if using the no. 15 bus (service every 15 mins) which also serves the airport and goes to St. Helier. All the buses are £2 a journey which is great! Hotel itself looks modest and modern from the outside but quite grand on the inside. Food was all very nice, though we didn't have a dinner service, however you can have food from the restaurant menu in the bar should you want a more casual meal. Breakfast hours were ideal and quick service for hot food, all made to order. The room was excellent, clean and comfortable. It had everything you would expect including a fridge, safe, kettle tea/coffee etc. Ocean view room on the second floor did indeed have a great view! Staff were exceptional; attentive, helpful and polite. They always felt approachable if you had a question or wanted to arrange something. More than anything the staff would make me choose this hotel again! The hotel doesn't market itself as a spa hotel - the spa facilities are basic but as advertised. Robes and slippers are provided though (in the rooms), towels in the spa reception. Overall, an excellent hotel which I would highly recommend and hope to go again soon.
Stayed 4 nights in Apr 2022

10/10 Excellent

ROBIN

Stayed 1 night in Mar 2022

4/10 Poor

Gabriel

Travelled with partner
Liked: Amenities
We were looking forward to our stay as it was it was a special occasion As we hold top tier status with most major hotel chains,we get upgraded most times Although the place was not too busy,they were very reluctant to upgrade a first time guest For a Small Luxury Hotels of the World this property is rather disappointing Our room was dated,with marks on walls and skirting board,bathroom with gaps between skirting board and bath,and screws holding a panel by the toilet.Very small sink,difficult to operate tap,banged my head in it while washing my face. The pricey cocktails we had were not great,and the dinner was disappointing When mentioned to the waiter that our main courses were extremely salty,nothing happened,the restaurant manager always rushing would not interact with guests When asked for reception for a basic item that a lot of hotels would place on the room it took a long while for them to understand what it was,in the end they let me know that they don’t have one in the whole hotel.The pool was looking rather sad,my wife who loves being by a nice pool would not even contemplate visiting We would not return,unless we would have too
Stayed 1 night in Dec 2021

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good the hotel is a little dated but still clean and in fair coy
Stayed 2 nights in Dec 2021

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here - you won’t be disappointed
Our honeymoon here was brilliant. This is a fabulous hotel in a wonderful location. Room was spacious, comfortable & clean, with a lovely view over the pool & garden to the bay - and being west-facing, had wonderful sunsets. Service from all the staff was exceptional - nothing was too much trouble. Food was delicious (fine dining, bar lunch & room service) and the wine cellar was extensive and complemented the food really well.
View from our room’s balcony
Confit duck starter with salt-crust sourdough and seaweed butter
Sunset
Stayed 7 nights in Oct 2021

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel. Service was excellent definitely lives up to its reputation!
Stayed 5 nights in Oct 2021

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position and great views - lovely boutique hotel feel and very friendly and helpful staff. Breakfast was lovely but a bit confusing as cooked items were showing as being subject to a £25 charge but on checkout it was confirmed there was no charge if guests stayed on a bed and breakfast basis - that could have been clearer from the start as we missed out on ordering a cooked breakfast as we thought £25 per head was steep on top of our nightly rate. reception did acknowledge this and apologised on departure but no gesture of goodwill offered against our checkout bill which i think would have been nice
Stayed 3 nights in Sep 2021
Response from The Atlantic Hotel on 29 Sept 2021
Dear Joanne. Many thanks for your review and we're sorry for the confusion regarding the breakfast charges. This was actually something we picked up on ourselves and we were working on the menu wording to clarify this during your stay. I believe the new wording was put into use on the final day of your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As ever, a wonderful experience !
The Atlantic never disappoints ! A luxury hotel with high standards which caters for stylish guests. Unobtrusive efficient and professional service throughout. An extremely comfortable room and excellent hotel facilities. Rooms were spotlessly clean and met every need. Memorable - for all the right reasons - dining experiences. Expensive (as a solo traveller in a double room) but worth paying for the luxury. My "home from home" on the island.
Stayed 3 nights in Sep 2021

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and facilities
Stayed 7 nights in Sep 2021

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and tranquil hotel with friendly attentive staff. The food was excellent and the location stunning. Rooms comfortable and spotlessly clean. A great experience!
Stayed 7 nights in Sep 2021

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Really enjoyed our stay at the Atlantic Hotel. Rooms are very clean with large comfy bed and pillows. Everyday our toiletries, tea, coffee and milk were replenished along with fresh apples which was a nice touch. The staff are very friendly and helpful. The breakfast is very good, you can have cooked as well as continental, such as cereals, croissants, meats, cheese etc. We had a room on the rear of the property (119) which had been recently refurbished. The slight drawback with being at the rear of the property is that it can be a little loud in the morning and evening if you have the balcony doors open. Otherwise highly recommended.
Stayed 6 nights in Sep 2021

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atlantic review
My stay was very nice with great service, helpful staff and a phone call before arrival was very efficient. I would definitely recommend the hotel.
Stayed 3 nights in Aug 2021

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, superb service, the manager could not be more friendly or helpful. The restaurant food is uniformly delicious. Highly recommended
Stayed 6 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Amazing hotel- food, staff. Disappointed that we were not informed that the tennis court was not in use . We chose this hotel with a view to playing tennis
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jun 2021