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Reviews of Beach Garden Hotel

3 out of 5
Beach Garden Hotel
St. Georges Bay, St. Julian's

Reviews

5.6
Rating 10 - Excellent. 33 out of 300 reviews" "
Rating 8 - Good. 64 out of 300 reviews" "
Rating 6 - Okay. 64 out of 300 reviews" "
Rating 4 - Poor. 60 out of 300 reviews" "
Rating 2 - Terrible. 79 out of 300 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Priscilla

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I like the hotel location it was close to shops, transport and beach. I didn’t like the noise from bars and clubs. The first room we were issued had hardly any water flow and it was cold water. The boiler had lose wires and it looked unsafe. The second room had blood stained bedsheet on the bed and the daytime staff was unfriendly and unhelpful. He had a bad attitude.
Stayed 4 nights in Apr 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Alma-aliyah

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that was good about this hotel was the location. The photos are not accurate. They seem veryyy out dated. The people at the front desk were rude during our entire stay. The facilities were very underwhelming. The water pressure was bad, the floors were sticky, they only give you one towel and no wash cloths which was surprising. Also, when we requested a refund they refused though we had many valid reasons for asking. The wifi was terrible ! Not to mention we saw a cockroach inside the hotel too. If I could give our stay negative stars, I would. Definitely not worth the money.
Stayed 4 nights in Nov 2023

6/10 Okay

Valiant

Liked: Cleanliness, room comfort
It was amazing environment that is closer to the beach and lots of activities around making it more comfortable and fun.
Stayed 2 nights in Oct 2023

2/10 Terrible

Thomas

Business traveller
Disliked: Property conditions & facilities
door to room didnt close properly, no drinking water, no shampoo, thin towels, in ground floor room outside area is exposed to communal area so need to keep curtains closed the whole time, no outside chairs provided
Stayed 2 nights in Oct 2023

8/10 Good

Darren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price we payed
Stayed 4 nights in Sep 2023

8/10 Good

Saila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I was very happy with my stay I enjoyed the breakfast there was a different variety of foods They had their own swimming pool which was nice The view from the room was amazing in the city centre The location was based in the city centre easy to get too and loads of shopping and food places nearby Only there isn’t any parking very close you would have to park 5-10 minutes walk away
Stayed 2 nights in Oct 2023

6/10 Okay

Tanya

Liked: Cleanliness, staff & service
It’s an okay place for budget travellers, however I wouldn’t recommend for someone hoping for a luxurious stay. The rooms are clean although could do with some painting on the walls due to stains, and it’s very noisy at night because of the clubs near by. Perfect air conditioning.
Stayed 6 nights in Sep 2023

2/10 Terrible

Jennifer R

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

6/10 Okay

Lesley Ann

Disliked: Amenities
Dirty diaper found in room/bathroom upon our arrival. Towels were changed daily and rooms are spacious which was nice. Neighboring guests woke us up daily screaming and playing music in the hallway all night long. Was not addressed by hotel staff until myself and several others called front desk more than once on the same night when noise was extremely loud from 4 am to 5:30 am when i was told the police were called.
Stayed 1 night in Aug 2023

8/10 Good

sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wished the pool had of stayed open for later than 6pm
Stayed 2 nights in Aug 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Convient location! Staff is amazing!!!
Stayed 9 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 3 nights in May 2023

10/10 Excellent

Martina

Stayed 1 night in Feb 2023

2/10 Terrible

Minkyu

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Honestly the worst hotel I have ever been it, but that's probably why it is so cheap. It's at least 50 years old. I have bed bug bites on my legs and hand. Disgusting. I won 3820 Euros at the casino beside the hotel and I had left the cash inside the Hotel for few hours and it disappeared. The worst hotel possible. DO NOT STAY HERE
Stayed 6 nights in Nov 2022

8/10 Good

Alyssa

Stayed 3 nights in Nov 2022

4/10 Poor

Carlos Alberto

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service
Fiquei 4 dias, só trocaram as toalhas e arrumaram o quarto 1 vez. Funcionários da recepção são muito rudes.
Stayed 4 nights in Nov 2022

8/10 Good

M Zahid

Business traveller
Liked: Staff & service, property conditions & facilities
Business trip to Malta
The hotel location is really very good, pays off the price
Stayed 2 nights in Nov 2022

6/10 Okay

shaun

Liked: Cleanliness
Disliked: Property conditions & facilities
The location is right in the middle of everything which is a plus and a negative. The room was in need of repairs nothing worked. The AC was stuck on 21 half the plug sockets did not work the door appeared very week and I believe a good pull would open the door when it was locked.
Stayed 4 nights in Sep 2022

2/10 Terrible

obc

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
smell of mold in the room and in the hallway. the room had cracked walls, the wi-fi did not work in the room. there is no hot water. the elevator looks like in a horror movie I DO NOT RECOMMEND !
Stayed 1 night in Sep 2022

2/10 Terrible

Miles

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AVOID AT ALL COSTS! Disgusting and pictures are completely different to real life
Stayed 1 night in Jun 2022

2/10 Terrible

Amy

Disliked: Staff & service, property conditions & facilities
Do not stay here!!! hotel is falling apart, reception stay is rude ok if your 16 to 18 years old
Stayed 8 nights in Jun 2022

8/10 Good

Colin

Travelled with group
Liked: Staff & service
Yes I will stay again ! Positives: * The staff were excellent and friendly and they spoke perfect English * located right by all the bars and nightclubs and in the heart of this party town 5* * big room * sky news in my room was nice Negatives: * it’s a hotel for young party people * I put my plug into the socket upon arrival and got an electric shock but a member of staff came the next day to fix it
Stayed 2 nights in Feb 2022

8/10 Good

Colin

Stayed 7 nights in Jan 2022

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Hany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and good hotel
Stayed 1 night in Jan 2022

10/10 Excellent

Hany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff everywhere Around all you need restaurants markets Bars ... Bus Cleaning is amazing Thanks a lot for all staff for helping especially reception and kitchen gay from bengladish
Stayed 1 night in Jan 2022

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay the extra for somewhere nicer
Firstly the room was absolutely freezing! To the point we woke up shivering on the first night, had the heater on constant to try and warm up the room to no avail. The TV remote didnt work so when i finally figured out the buttons on the side of the TV, nothing was tuned in. The shower was disgusting and had hair in it which clearly hadnt been cleaned and the base of the shower was cracked and just looked awful. The hot water spat out of the taps and showers when it decided to work. We saw the same dirty stains on the stairs for days, clearly staff here have never heard of a mop! The surroundings are dirty and miserable, theres even a section you walk past to get to the bar that has about 100 empty water bottles just thrown behind a glass door, very unsightly. The only positive was i asked for a sea view room and did get a sea view room and the reception area is nice. Unlike the receptionist who checked us in, very unhelpful, didnt even realise we had paid for breakfast, no helpful information passed across, didnt even know what time check out was! It ended up being so bad and cold in the room we looked at other hotels in the area to pay extra for.
Stayed 1 night in Jan 2022

2/10 Terrible

Ehsan

Stayed 2 nights in Jan 2022

2/10 Terrible

KIN PONG

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Covid may spread around the property as below critical matters Receptionists without masks Cleaning staff without masks Visitors without masks Bar staff without masks Cooking staff without masks Hence, rules must be tightened Noisy students play loudly and shout loudly until 3 am in the mornings, sometimes like playing in the park, running in the staircases, not even considerate
Stayed 28 nights in Nov 2021

10/10 Excellent

Gemma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay
Do not have a bad word to say, room was perfect had an amazing sea view… beds was so comfortable… will definitely be staying again soon
Stayed 1 night in Oct 2021

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good inexpensive hotel in the thick of it by beach
Good value for money I paid €25 for a room for two right next to the beach in the thick of all the action. Reading the reviews I wondered what I had booked but it was fine check in was quick room was clean it's on the sea front open water bar and bistro next door. This hotel is in the thick of the entertainment area so your expecting noise
Stayed 1 night in Oct 2021

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
great
Stayed 3 nights in Sep 2021

4/10 Poor

Patricia

Disliked: Cleanliness, property conditions & facilities
Not suitable for families etc, more for youngsters
The building was poor, no fire notices or regulations visible, poor up keep of walk ways, in the bar/restaurant areas, scrap window/door frame left out in walk way, plus broken wooden bench, mold in bathroom, cigarette buts not swept up. Basically overall looking tired and unkempt, pool steps very slippery, and being used by others from other hotels .
Stayed 11 nights in Aug 2021

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is not a hotel it’s a hostal ! Yes it’s cheap but it’s also VERY VERY poor. There is damp, plaster calling off walls, we had a leaking toilet which flooded the bathroom with bad water, aircon was stuck on full, the pool doesn’t open until 10, our sea view room was of trees and the back of a building in significantly bad condition. The first room wasn’t even cleaned from the previous guests. The staff were helpful - we booked for 3 nights but only stayed for one. Breakfast room was old and not clean - food below average. The manager knows of all of the issues but doesn’t appear to care. Highly recommend you stay elsewhere - it’s not 3star and the manager and staff know this !
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty socks in the room from the people before, didn’t get any help with my suitcase, the breakfast didn’t have a variation of food. The AC was broken, the first night incredibly hot, the last two nights freezing cold and couldn’t be turned off. The stuff didn’t really care. The shower was broken too.. around 100€ per night is definitely too much and the money not worth it.
Stayed 4 nights in Jun 2021

6/10 Okay

NECDET

Business traveller
Stayed 5 nights in Jan 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Matthew

Liked: Staff & service
Disliked: Property conditions & facilities
Great location, in need of some renovation, staff very friendly & helpful. Decent pool area. Good for the price paid.
Stayed 1 night in Aug 2020

2/10 Terrible

Emilia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2020

2/10 Terrible

Verified traveller

Stayed 4 nights in Mar 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disaster
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Poor in everything . Broken bed,dirty,tv not working, no internet and half day without electricity
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mould on the walls in the room. Infested flies in the room. Lamp in room was falling off the wall. Leaving electrics exposed. We opened the curtain and there were wires hanging down exposed. Hotel cleaner with blondish hair was rude. We stayed for 15 minutes before checking out.
Stayed 4 nights in Nov 2019

8/10 Good

Liam

Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

It’s a hostel not hotel we could not stay had to go and pay for another hotel at 2.30 a.m worst experience ever
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
bad points, poorly maintained. noisest room ive ever stayed in, cleaner knocked 8.30 every morning. im on holiday I don't want my room cleaned at 8.30. .good points. great pool, great location if your fit, lots of hills and stairs, restaurant had good food .
Stayed 9 nights in Aug 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019