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Reviews of Rooms by Alexandra Hotel

3 out of 5
Rooms by Alexandra Hotel
Schreiber Street, St. Julian's

Reviews

7.0

Good

Rating 10 - Excellent. 24 out of 139 reviews" "
Rating 8 - Good. 56 out of 139 reviews" "
Rating 6 - Okay. 31 out of 139 reviews" "
Rating 4 - Poor. 19 out of 139 reviews" "
Rating 2 - Terrible. 9 out of 139 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

arthur

Stayed 2 nights in Nov 2023

8/10 Good

Osman

Stayed 4 nights in Aug 2023

10/10 Excellent

Charlotte R

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stay here as it’s genuinely great
Fantastic! Inside pool was particularly great (used it to avoid sun) and the breakfast had cooked food as well as continental. Previous reviewers seemed to have had a different experience to us as we were really impressed with food on offer. Have travelled the world and stayed in so many hotels and this place is up there with many. Whole holiday 10/10. Malta is wonderful.
Stayed 8 nights in Jul 2023

10/10 Excellent

Graham

Stayed 1 night in May 2023

8/10 Good

milan, Wakefield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, adequate facilities. Breakfast of poor quality.
Stayed 7 nights in Apr 2023

10/10 Excellent

Nemanja

Liked: Staff & service, amenities, property conditions & facilities
I have nothing but words of praise for this hotel... Stuff, service, interior, food, spa... I really cant decide what is better. One of the best experiences and vacation ever! Once again huge thank you everyone from Alexandra hotel, hope to see you again. All recommendations!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

8/10 Good

Waynette

Travelled with partner
Liked: Cleanliness, staff & service
Great location for food and social experiences! Lots to do and see in St Julians area Pool needs some love!
Stayed 3 nights in Aug 2022

8/10 Good

Fergus

Stayed 3 nights in Jul 2022
Response from DutyManager on 16 Aug 2022
Dear Guest Thanks for sending your high score. We hope we shall meet again in the coming future. Best Regards Aldo Schembri Adami

6/10 Okay

Lorena

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Location was fine. The whole place was undergoing a How to become a Ruin project. Bad customer service, poor state of the room, no attention to details. Mediocrity at its best.
Stayed 7 nights in Jun 2022
Response from Duty Manager on 16 Aug 2022
Dear Guest We are sorry that your stay did not each your expectations. Management hope that if you some again we shall do our best to make your stay a better one. Best Regards Aldo Schembri Adami Duty Manager

10/10 Excellent

Shubham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Mar 2022

6/10 Okay

Laura

Disliked: Cleanliness
Disappointed
Breakfast was good, but unfortunately i booked for my boyfriend birthday and was prior booking i requested for some petals on bed which they agreed to do but nothing was done. Took long to check in as our room was not ready. Checked in and tv was not working. Floor not clean. Found no sheets had to ask for it. Technician came and at least tv was repaired. Thought the hotel was better.
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
You get what you pay for, and less
First the good stuff. Nice rooftop pool and great views of they bay. Four elevators available for a 7 floor property which makes Covid distancing feasible. Overall great Covid measures everywhere including the breakfast restaurant where nothing is self-serve. Breakfast had plenty of choices but do not expect the quality / taste you generally get in Europe. Terrible hard mattresses, tired sheets, threadbare discolored towels. Combine that with poor soundproofing and all night noise from the outdoor bars on the narrow street, don't expect to get any restful sleep. The air-conditioning was not keeping up. There was an outdated looking temperature control that didn't seem to do anything. The flat screen TV is the size of a computer monitor. If you have any issues with your booking, good luck. The front desk will intentionally give you the run around (the back office is closed, the manager hasn't called back yet..). There are much better hotels in the general area in the same price range eg: ST Azure in Sliema where we spent the other half of our stay in Malta. In summary, keep away from this hotel. I hope Hotels.com / Expedia removes this property from their sites, as they lie to their agents as well.
Stayed 4 nights in Oct 2021

4/10 Poor

Grace

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2021
Response from Duty Manager on 15 Oct 2021
Dear Guest Your remarks have been taken,. We hope to see you in the coming future. Best Regards Aldo Schembri Adami Duty Manager

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2020

4/10 Poor

Frances

Disliked: Staff & service, property conditions & facilities, room comfort
Room was totally different to the one we booked, small and dark. Staff were very unfriendly. Would not stay here again.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!! Room was better than expected staff always smiling. Nice pools
Stayed 4 nights in Apr 2019

6/10 Okay

Aleksandra

Travelled with family
Disliked: Cleanliness
It’s OK
Stayed 3 nights, the amenities, value and location was great. I booked a Delux room but the photos and what I got was not what I expected. It was quiet basic, the shower was not great. Breakfast was great lots of many options. There was rooftop pool but it rained while we were there so we only used indoor pool. What actually made me put poor rating was that there was no daily housekeeping. On second day no one came I was like ok fine, second day afternoon no one came I rang reception telling that I had no one come can I at least get fresh towels, came back only thing I had was towels room wasn’t cleaned. I approached cleaning staff and asked, if I can get buns empties they just gave me two bin bags so I emptied my bins myself and put the bag of rubbish with other bags they had in cleaning trolley. I never stayed in hotel where I had to clean myself. In the evening someone came eventually and changed linen. I haven’t slept even with ear plugs in those 3 nights, noise from bars and also the fridge making the wardrobe shake.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Didnt like breakfast. No delicious at all. Never ate in my life so distasteful eggs. Think it could be better in the future. I will come next year just for one night to check :))))
Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff at this property are really lovely but thats about it..... The hotel is very run down and shabby. Our first room (126) was absolutely terrible. It overlooked a small area where people had used it to dispose of their cigarette buts.... the rooms are not clean, there was hairs in the shower and the AC didn't work and there was no balcony and only black out curtains, no voile so you had to leave the curtains closed to have any privacy. We eventually changed to another room which was better as we were not surrounded by walls and we actually had some light coming into the room and a balcony. Unfortunately there is building works going on opposite this hotel so its very noisy and dusty... The breakfast is the same every day, and only tinned fruit. The pool is small, it's divided into two areas.... the deepest part is 1m and gets crowded very easily. The sunbeds are very hard and uncomfortable.... Around the pool was very dirty with mouldy green slime. This hotel attracts lots of 'Stag' and 'Hen' parties and is definitely not suitable for couples or families. Next door bars and pubs advertise "100 shots for €30' or so.... so attracts a lot of drunken, noisy crowds. Again let me state the staff were great especially Patrick , James and the lovely 'waiting staff' at the roof top bar.... They all work so hard, they really don't stop running around.....
Stayed 11 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel was okay, easy walking distance to pacevill area or down to the marina and lovely restaurants there. Breakfast was really good and staff were friendly. The room was a little dusty due to building work across the street but beds and towels changed ever day and room cleaned as best they could. For the price we paid we were happy with the hotel. Roof top pool was a bonus and indoor pool great for swimming
Stayed 4 nights in Sep 2019

10/10 Excellent

Bardh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
perfect
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Stayed 8 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean and breakfast was good. Fire alarm went off multiple times during our stay which was very disrupting. Cleaners also came to our room at early hours of the morning multiple times and woke us up which we felt could have been avoided if they came at a more reasonable time maybe after breakfast/ lunch. Service during our check out wasn’t great was not asked how our stay was or given much acknowledgement just took our room key. Location good for night life and particular street quiet enough.
Stayed 7 nights in Jul 2019

8/10 Good

Ioana

Liked: Cleanliness, staff & service
Great stay
It was a surprise that the rooms are cleaned every day, towels changed. The staff was very helping.
Stayed 6 nights in Jul 2019

10/10 Excellent

Mirela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

6/10 Okay

Rosalyn

Disliked: Property conditions & facilities
Stayed 5 nights in May 2019
Response from Duty Manager on 21 Jul 2019
Dear Guest Thanks for sending your rating. Best Regards Aldo Schembri Adami

6/10 Okay

Verified traveller

Stayed 7 nights in May 2019

8/10 Good

Alice

Liked: Cleanliness, staff & service
Budget hotel - good if you’re partying
Really friendly and polite staff in a great area if you’re young and looking to party However , construction work woke us up everyday at 7am, even on a Sunday. Breakfast was okay, but overall average. Would stay again as we didn’t mind this as we were mainly drunk the entire time.
Stayed 5 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in May 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room OK except the bathroom was very poorly equipped (no shelf to put anything) and the shower was no more than a lukewarm dribble. Pool area a bit messy and dominated by groups of lads. Breakfast acceptable. Building works just across from a narrow street meant we could hear them and they could see us. Noisy part of town generally with groups loud in the streets and corridors late at night.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great hotel for a budget break. Clean, tidy. Comfortable room. However a rubbish hair dryer which is like a vacuum on the wall. 1 receptionist was so aggressive and miserable. I felt a burden to her at one point. Anyway overall is was great!
Stayed 3 nights in Apr 2019

4/10 Poor

Honorata

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alexandra Hotel- not worth the price
The price that we’ve paid for 5 days was way to high due to the standards. I was very noisy, bathroom was very dirty and smelly. Swimming pool was small and always full so you couldn’t really use it. I wouldn’t recommend this hotel.
Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was opposite a building site-the rooms were damp & in serious need of refurbishment. The bar was dreary & we did not even stay 1 night, having booked for 7 nights!
Stayed 7 nights in Feb 2019

8/10 Good

Edison, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alexandra Hotel Recommended
Alexandra Hotel is located close walking distance to shops, supermarket , bars, clubs, fast food, restaurants Buffet Breakfast - adequate choice in food & drinks - recommended Large dining area Check In was simple Rooftop Pool 2 Elevators available rom lobby Bar on ground floor
Stayed 3 nights in Mar 2019

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated rooms but amazing breakfast.
The hotel is clean although our room was a bit dated. There is also a lot of building going on at the moment, starting from 7 in the morning next door to the hotel. This is possibly because it’s off season, but it wasn’t very nice being woken up so early each morning. The hotel is surrounded by bars, and we did find that even on the fifth floor it was quite noisy on a Friday night. The hotel is great if you want to go to bars and nightclubs as there are plenty of cheap places within a 2 minute walk. The breakfast is 10/10. So much choice from cold meats and ceraels to cooked breakfast. There is free parking on the street outside the hotel but this can fill up quickly. The parking nearby is about €7 but we found we didn’t need to park there. This may not be the case in peak season.
Stayed 3 nights in Feb 2019

8/10 Good

Antoine

Liked: Staff & service
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2019

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service
Vi var der sidst i December, da hang pris og kvalitet sammen. (Hyggeligt pyntet til jul) Udmærket hotel, værelserne var fine, pæne rene, nye håndklæder, rengøring hver dag. Kvaliteten af morgenmad, stor buffet hver morgen, med alt hvad der høre til, og rigeligt af det. Personalet meget services mindet, smilende og hjælpsomme uanset tidspunkt på dagen. Det eneste minus var, man ikke kunne spise på hotellet om aftenen.
Stayed 7 nights in Dec 2023

2/10 Terrible

Bindiya

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
This was the worst stay. Except for the morning breakfast which was amazing other condition of the hotel was not good. The hotel is in great location. At the reception there is a guy quiet young who was rude. The old guy was nice and respectfull. We were given a room which was interconnected to another room and it was quiet noisy. After we complained we were given a different room. The rooms does not look like how you see in picture we were disappointed. The only good part was the morning breakfast and the service provided by people in morning breakfast.
Stayed 3 nights in Dec 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

6/10 Okay

Maria Giovanna

Travelled with family
Liked: Staff & service
Personale cordiale e gentile, posizione centrale della struttura. Colazione scarsa e molto commerciale, bagno in camera piccolo e provo di finestra.
Stayed 3 nights in Aug 2023

4/10 Poor

Andrea

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Vous pouvez trouver mieux
Points positifs: bon emplacement pour faire la fête, commerces à proximité et bien desservi par les transports. En revanche, bcp plus de points négatifs: propreté qui laisse vrmt à désirer (cafard dans notre première chambre, moisissure dans la sdb, meubles usés), petit déjeuner redondant et de qualité très moyenne, personnel aimable une fois sur deux, bcp de jeunes bruyants, une piscine ridicule quand on voit le nb de chambres, la clim très bruyante, salle de sport avec une machine sur deux qui ne fonctionne pas (y compris la clim)… En conclusion: vous pouvez trouver mieux.
Stayed 9 nights in Jul 2023

4/10 Poor

Yasuharu

スタッフの方は親切ですが設備が古い
受付スタッフやハウスクリーニングの方は親切でありがたいのですが、ホテルの設備がかなり古いです。とりあえずエレベーター作動が異常。朝食ビュッフェのスタッフにいちいち声をかけないと食べたいウィンナーやフルーツなどがとれないシステムも鬱陶しいです。部屋内も全体的に辛気臭いイメージ。ナイトアウトの目的でしたら立地は良いと思います。こちらに滞在する前にスリマ近く、グジラ街のホテルに宿泊しましたが移動したことを後悔しました。街の雰囲気のせいか客層も変わってる人が多い印象。荒んでいる。（フロント、朝食ブュッフェ、エレベーター内で遭遇）工事中のところも多くホテル周辺も汚くて病みます。同じ位の金額で泊まったホテルをここに書きたい位です。リピは絶対なし。
Stayed 3 nights in May 2023

8/10 Good

Mara

Travelled with partner
Liked: Staff & service, amenities
La struttura è molto comoda, situata nel centro città di St. julian, vicino a tutte le fermate di autobus e a ristoranti/bar.
Stayed 6 nights in Apr 2023

10/10 Excellent

Joakim

Stayed 3 nights in Apr 2023

10/10 Excellent

VANESSA

Stayed 2 nights in Apr 2023

4/10 Poor

ELENA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Danae

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Me gustó el buffet de desayuno, no me gustó que la alberca estuviera sucia.
Stayed 1 night in Mar 2023