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Reviews of Ocean 15 Hotel

3 out of 5
Ocean 15 Hotel
Dover Gardens, St. Lawrence Gap, Christ Church

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 72 reviews" "
Rating 8 - Good. 33 out of 72 reviews" "
Rating 6 - Okay. 13 out of 72 reviews" "
Rating 4 - Poor. 7 out of 72 reviews" "
Rating 2 - Terrible. 4 out of 72 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Leonel

Travelled with partner
Disliked: Staff & service, amenities
We circled round the place twice in order to find it. there was no curb appeal. Parking was not easily identified. There is no front office, we came in and had to ask Restaurant staff where the hotel was, we were directed to "small office to the back of pool" In our booking we paid for bed and breakfast however we still had to pay for breakfast! Not ideal!! Room was satisfactory.. Upon entry no welcome drink or cold towel! Not even a bottle of water in fridge in room! A coffee maker present in room but no coffee in sight for making. Hotel can get great reviews if it does the following! 1. Make the check in lively! FIRST IMPRESSION IS A LASTING IMPRESSION! 2. Provide basic amenities in room for check in, example coffee, tea bags, water, sugar. Guests can replenish on their own there after but on the first day if given guests can see a start!
Stayed 2 nights in Feb 2022

6/10 Okay

NORDICA

Stayed 2 nights in Sep 2021

8/10 Good

Dorma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is spacious and self contained, ideal for a family and didn't know was 2 bedrooms, my only comment would be the bathroom should be more centrally located if it was to be shared, was perfect as was just husband and I
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean and spacious.
Stayed 2 nights in Aug 2021
Response from Terri on 24 Aug 2021
Thank you fro your recent stay. Look forward to see you in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Terri on 28 Feb 2020
Thank you for your kind review of our hotel

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Personally I don't really like Anything And the reason why I say that. Is because I had a problem with checking in and there was a water problem for one day. So you can imagine what I went through could not flush toilets could not take a shower had to board a plane back to New York It's a great deal of disappointment.
Stayed 3 nights in Feb 2020
Response from Terri on 24 Feb 2020
Thank you for your review of our hotel. Kindly note our check in time on any given day starts at 3:00 pm as stated on all our advertising/booking platforms. Also bear in mind check out is at 12:00 pm and so rooms will need to be prepared during that time for our next arrivals. Persons arriving before 3:00 pm more specifically early morning flights, will be required to reserve rooms one (1) day ahead to be ready for check in at that time of the morning. We do apologize for the inconvenience of water supply as the area suffered from a burst main and defective pumping station and also a failed emergency back up on site. As this issue was beyond our control, we will definitely be working on eliminating in the future.

6/10 Okay

Juanjose, Canada

Travelled with partner
Liked: Cleanliness, staff & service
The friendliness of the staff is superior. Very polite helpful people. The shower seemed tired and could use an update. Hot water was sporadic.
Stayed 3 nights in Feb 2020
Response from Terri on 24 Feb 2020
Thank you for your review of our hotel. We are happy our service has not gone unnoticed. We will definitely look into making upgrades as we are slowly ongoing renovations. We also encourage our guests to notify reception whenever there is an issue so as to have it rectified as soon as possible. We do hope to be your host when next you visit Barbados.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent coffee bar and restaurant, stove did not work and fridge stopped working however staff replaced fridge promptly.
Stayed 6 nights in Jan 2020
Response from Terri on 3 Feb 2020
Thank you for your kind review. We are happy you had a lovely stay with us despite the few issues mentioned.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money. Very friendly staff. Food in the cafe is good although there was no 10% discount for guests as we had been advised. Needs a little bit of tlc but I would stay again. Good location.
Stayed 10 nights in Jan 2020
Response from Terri on 20 Jan 2020
Thank you for your kind review of our hotel. Our 10% value added promotion is usually applied to your room tab on check out and so it may have been an oversight on our part and we do apologize. Nevertheless we hope you will make us your choice when next you visit Barbados.

10/10 Excellent

Floridafamily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location friendly staff centrally accessible to many restaurants and multiple beaches convenience store/grocery market just minutes away nearby surf school two bedroom two bath full kitchen and living room offered comfortable space for family of 4. Would go again! Good WiFi, quiet except one night of Karaoke in the week we were there.
Stayed 7 nights in Dec 2019
Response from Terri on 15 Jan 2020
Thank you for your kind review of our hotel. We are happy that your stay with us was a pleasant one for your family. Our location brings St Lawrence Gap right to your door step. Our karaoke was cancelled in November of 2019, and so karaoke from nearby hotels may be a little loud sometimes; nevertheless we do hope you choose us when next you visit Barbados!

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2020
Response from Terri on 15 Jan 2020
Thank you for your kind review of our Hotel

8/10 Good

Kenneth, San JUan

Travelled with group
Liked: Cleanliness, staff & service
Nice location close to St Lawrence Gap...Several larger properties close by. Parking limited and restaurant a bit basic, but fine
Stayed 3 nights in Jan 2020
Response from Terri on 25 Jan 2020
Thank you for your kind review of our hotel. As we seek to be much more than just basic, our restaurant menu is currently being upgraded to accommodate a wider variety and will be before the end of 2020. We hope you can visit again once we have this completed.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There was construction and was not able to rest for the 2 days i was there. I asked the property manager to provide a discount and they were unresponsive
Stayed 2 nights in Dec 2019
Response from Terri on 15 Jan 2020
Thank you for your review of our hotel. It is never our intention to dampen the experiences of any of our guests. We seek annually to improve the grounds and amenities we offer and in doing so we may stray from our usual tranquil atmosphere. We do apologize for the inconvenience caused and hope it didn't take away from the services we offered. In the future we will notify guests accordingly..

6/10 Okay

C

Travelled with family
Liked: Cleanliness, staff & service
I did not like that noises upstairs and out doors kept waking me..I heard doors slaming and knocking sounds.
Stayed 1 night in Dec 2019
Response from Terri on 15 Jan 2020
Thank you for your review of our hotel. We are regretful that your stay with us was not as expected. We do encourage guests to notify front desk as soon as they have an issue and we will work on having it rectified as soon as possible. We hope your experience with us has not hindered you from making us your choice when next you visit Barbados. We will definitely offer a quieter room next time.

10/10 Excellent

Vasco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Location In the St.Lawrence Gap
Fabulous Location and Fabulous Restaurant with great prices . Front deck works were ALL very helpful and Knowledgeable. Great pool too
Stayed 4 nights in Nov 2019
Response from Terri on 22 Nov 2019
Thank you for your kind review of our Hotel. We are happy you and your partner had a great stay with us and we hope we can be your host when next you visit Barbados. We will make sure your Air Condition is extra cold :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and friendliness. Relax atmosphere and easily accessible provisions.
Stayed 4 nights in Oct 2019
Response from Terri on 8 Nov 2019
Thank you for your kind review of our hotel. We are happy to have made a lasting impression on your stay and hope we can be your host when next your visit Barbados.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the nice room, like the cable television, the awesome deck outside. Very convenient to walk to the beaches, your employees was professional, very helpful. Walking through the strip was great as well, all and all, I had a great time. I'm definitely coming back to this hotel in December, thank you all for making my first Kadooment experience, a memorable one that i'll cherish forever. Love Barbados, God bless!!!!
Stayed 7 nights in Jul 2019
Response from Terri on 13 Aug 2019
Thank you for your kind review of our hotel. As your home away from home we did our job to make you comfortable. We are happy you enjoyed your stay with us and also your first Crop Over Experience! See you in December!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Liked the location, the locally-owned vibe, the staff, the pool.
Stayed 10 nights in Apr 2019
Response from Terri on 6 May 2019
Thank you for choosing ocean 15 and for your kind review. We are thrilled your time with us was a memorable one. We hope we can be your host when next you visit the area.

10/10 Excellent

Deliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High recommend this.
Weather was great - it did not rain the entire week we were there. There is a troupe of Monkeys living in the neighborhood - along Dover rd. Lots of birds. Lovely area, friendly staff.
Stayed 6 nights in Mar 2019
Response from Terri on 1 Apr 2019
Thank you for choosing Ocean 15 Hotel and also for your kind review. You brought extra sunshine to our island for the week you spent here and we are grateful. We hope you will make us your #! choice when next you visit Barbados.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you aren't planning to use your room much, this is the perfect place. The room was basic and clean. Nice to have a cafe and bar on site, but the real perk is the proximity to everything in Dover Beach for the price.
Stayed 3 nights in Mar 2019
Response from Terri on 26 Mar 2019
Thank you for choosing Ocean 15 Hotel. We enjoy being your host and we are happy our service has not go unnoticed.Convenience is everything when go on vacation and we set out to provide just that. We hope we can be your host when next you visit the island!

8/10 Good

Edwin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed mattresses were worn to the point of being totally uncomfortable.
Stayed 4 nights in Mar 2019
Response from Terri on 13 Mar 2019
Thank you for choosing Ocean 15. We will look into this issue for future reservations. We hope this will not hinder your decision to stay with us when next you visit Barbados.

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Terri on 25 Feb 2019
Thank you for your kind review of our Hotel.

8/10 Good

Ray, South Yorkshire

Liked: Cleanliness, staff & service, room comfort
Ideal location at quieter end of Gap
We stayed in 2 bedroom apartment, which was spacious and included all required facilities. Value for money accommodation located at the quieter end of the Gap, although within walking distance to all restaurants / bars. Good café on site with good breakfast / lunch menu. Free WiFi and free local calls a bonus
Stayed 14 nights in Feb 2019
Response from Terri on 19 Feb 2019
Thank you for choosing Ocean 15 Hotel and for your kind review. We are sure your experience with us will be of encouragement to potential guests and we do hope you will make us your choice when next you visit Barbados.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spot. Close to beaches restaurants and shops in the Gap area of Dover beach. Hotel staff was friendly and accommodating.
Stayed 7 nights in Feb 2019
Response from Terri on 19 Feb 2019
Thank you for choosing Ocean 15 Hotel. We are happy you enjoyed your stay with us and the convenience of our location. We hope to see you in the near future.

6/10 Okay

Anthony

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was fine however the WiFi was crippling!!
Stayed 4 nights in Feb 2019
Response from Terri on 12 Feb 2019
Thank you for your review. We will definitely reach out to our service providers to have our Wi-Fi service improved. We are happy you had a great stay otherwise.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2019
Response from Terri on 1 Apr 2019
Thank you for your kind review of our hotel.

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for me
For the price I paid I consider it to be good value. Air con in the room, very clean everywhere. There was no problem leaving my luggage at reception as I checked out at noon and my flight wasn't until 6pm. Good location, close to the bars and restaurants on the Gap but far enough to be quiet. Only a coffee filter machine in the room, for me a kettle would have been better. Five minute walk to the main road for buses to Bridgetown or the airport and Oistins the other way.
Stayed 3 nights in Jan 2019
Response from Terri on 12 Feb 2019
Thank you for your review. We do try to assist our guests in situations where a late check out service is unavailable. and as we can see our efforts did not go unnoticed. We will definitely consider having a kettle for future reservations.

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Wonderful location. Very friendly staff and extremely helpful. If you like Karaoke make sure you book on a Friday or Sunday! The music was very loud. However, On a positive note there were some incredible singers.
Stayed 2 nights in Jan 2019
Response from Terri on 12 Feb 2019
Thank you for your kind words. We are happy your experience with us was a great one. We do encourage guests to request rooms away from the bar area if they are sound sleepers or if they are not karaoke lovers in general. We do hope this experience does not hinder you from making us your choice next time you visit Barbados!

8/10 Good

Lori, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff excellent food enjoyed our stay
Had a great time lovely pool, staff were wonderful and accommodating nice close to the beach great food and excellent party atmosphere. Only concern was the loud music at night and the traffic since it was so close to our room. The rooms were clean , love the little verandas.the pool was wonderful to have since the ocean was too rough to swim. The coffee shop was fantastic for breakfast and lunches each day great location
Stayed 7 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Have no complaints about my stay, it was very good
Stayed 7 nights in Dec 2017

6/10 Okay

Nadine , springfield

Nice beach
It's was okay I would go there again food was good lost of karaoke it's was soca season which I enjoy
Stayed 7 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service
interesting trip in Barbados south gap
The hotel is in a great location, the front desk workers was nice. They offered a so called upgrade, for me to stay in the room with a kitchen but then said i have to move the last 2 days someone requested that room, I said no problem. They said they just cleaned the new room but sheets had stains, and toilet seat had red stain on it. I cleaned with towel, so i told them to reclean room lady didn't reclean bathroom cause the dirty towel was left on floor. Lady just changed sheets. They do have karaoke on certain nights next to room 1, its very loud the speakers at right by the door, but I dont care loud music doesn't bother me. But it could get real annoying for some people. So when I downgraded to the other room upstairs it was a lil better definitely a firmer bed, cause that bed in room 1 was kinda flimsy. The room walls are no good.
Stayed 8 nights in May 2017

8/10 Good

Melissa

Liked: Cleanliness, staff & service, room comfort
Convenient and Clean
We had a lovely stay at Ocean 15 it is in a great location on St Lawrence Gap and is clean. If you have a lower budget then this place is ideal and can serve all your needs.

8/10 Good

Rafael, Tampa Florida

Liked: Staff & service, room comfort
Good choice for cheap weekend getaway
The hotel is on the corner of the beginning (or the end not sure) of the St Lawrence Gap. Its on the quiet side. As others have pointed out, a few nights a week there is karaoke until midnight so it can get a little loud. The coffee bar and breakfast was fantastic and had great service. The lady behind the counted makes great coffee. The only complaint we have is that they only provide 1 tiny bottle of shampoo for the time you stay. My wife was not happy with that since we did not bring out own.. There is a small convenience store where you can buy some if needed right around the corner. All in all a great little place

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great time overall ...nice location. clean room a bit noisy on certain nights

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
The hotel is in a very good location close to restaurants and Dover beach. Great nightlife. The room is very spacious and the staff at the hotel are courteous and very friendly. The food at the restaurant was awesome. If you do rent a vehicle parking can be a problem. All in all a great place to stay.

6/10 Okay

caribbean , Caribbean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Should be called a guest house
This property should be called a guest house. The noise at nights is too much

8/10 Good

Shaz, Cayman Islands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work & Pleasure & a great parking experience.
We recently stayed at Ocean 15 while in Barbados on a work trip. My team comprised of 6 persons and the two bedroom apartments where perfect. The food and staff were also wonderful, especially the young man who is the night security. He was very helpful when we arrived late at night to get us into the rooms and assist when we left early in the morning. The reception staff were always inquiring how we were doing and if we needed any help. The Cafe staff friendly and the food on point. When researching hotel options, the one negative review was related to not enough parking. Although the parking is limited, I am happy to say that despite driving a large van the was a parking space every time we needed. So parking was great. It was a wonderful place to stay, close to everything, definitely would stay again.

8/10 Good

Verified traveller

Liked: Room comfort
Was a good stay at this hotel, would recommend others to stay at this hotel and the room was nice.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Location good. Have to pay for chairs at the beach which is $5 per person/day. Room was old and a bit stale. Bathroom wasn't too clean but bed area seemed to be. Staff was friendly. Pool small, we only spent maybe 30 min at the pool. Lots of places to eat. Taxis are expensive best to take the white shuttle if you can.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Location fantastic, hotel very bad :(
The location of Ocean 15 is fantastic. It is just a short walk from Dover Beach and many restaurants, clubs, and bars. Unfortunately, the hotel itself was extremely disappointing. The hotel and its furniture and amenities are all very old and outdated, which is fine with me. But my guests and I found the rooms to be very dirty and not maintained. Upon arrival, we found a box of condoms in one of the drawers. The air conditioner was leaking onto a desk, and a garbage bin was placed underneath to catch the water. The plug in the kitchen sink was jammed in the drain. Dishes were smudged with fingerprints. One of the showers was not draining properly. One of the comforters had a questionable stain on it. We arrived late at night so we were unable to complain about these thing until the following morning. Admittedly, the staff was very prompt in fixing these problems the next day. They were very polite; however, they were not apologetic or friendly. The entire time we were there, they did not mop our bathroom floors, as we could see the same mud stain on the floor that had been there after we came home from the beach on the second day. In conclusion, I would not recommend this place to a friend.

8/10 Good

Kevin, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed it Great
Great

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible place not recommended for noone
it was terrible what I saw on expedia and when I got there was two different things I didn't stay a minute I demanded my money back and they still charged me for 2 nights even though I was very disappointed and upset!

6/10 Okay

Phil, Spring Hill, TN

Disliked: Cleanliness, staff & service
Stay Somewhere Else
The room was somewhat what I expected (photos always look better than reality). My family had plenty of room and the AC units worked GREAT. I was disappointed when I found dirty dishes in the cupboard and the bed linens and towels were worn and in need of replacement. I was VERY disappointed with the staff and found most to be unfriendly. When I asked for something, the staff acted as if they were doing me a favor to provide basic service. When I ordered coffee one morning, the server actually sighed audibly. I guess they were unhappy with the fact that they were actually going to be required to do THEIR JOB.More than half of the staff wouldn't last a month working for a service related hotel in the US. I plan to return to Barbados, but I won't stay at the Ocean 15 Hotel.

4/10 Poor

Katrina, England

Disliked: Staff & service, room comfort
Move the hotel and hire new staff
#1 being made to pay on check-in, despite choosing to pay on departure. #2 the “compound” being rented out for a private pool party, not being notified in advance and having to show my hotel key to gain access into the property. #3 Being gawked at by several members of male staff. When I left because I felt uncomfortable, one of the men said “they were waiting for me to go in the pool”, no other guests were by the pool #4 Being ignored by the waitress in the restaurant, yet watching her pander to a group of guys who came in after me #5 Housekeeping providing a basic ‘surface clean’ leaving a dirty cup and glass #6 No assistance offered on departure, having to make multiple trips to vacate the room. #7 General rudeness of staff, only two members were pleasant.

8/10 Good

T, USA

Liked: Cleanliness, staff & service, room comfort
My Stay At Ocean 15
I enjoyed my stay at Ocean 15 however i had a small issue with the room as it smelled like mildew. However once i aired out the room, it was much more comfortable. I would definitely recommend it to a friend.

8/10 Good

kate , brooklyn

Liked: Staff & service, property conditions & facilities, room comfort
Room wasn't as clean as it should have been.
Room wasn't as clean as it should have been. Overall everything was fine

6/10 Okay

Verified traveller

Liked: Staff & service
No Kichenette in room ,which I was led to believe that all rooms had , no private balcony just a shared one. Otherwise fine.

10/10 Excellent

Livyn, Cincinnati, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable with great value
Very clean, friendly staff and great food. Don't forget the steady sounds of great island music. The beach is within walking distance. if you are looking for great value, OCEAN 15 is definitely the place to go

6/10 Okay

C

Liked: Room comfort
Disliked: Cleanliness
lil treasure slightly messy
very modern hotel and comfortable room. the hotel food was good and staff very friendly. however the cleanliness needs work. they need to move the bed and furniture and clean more thoroughly. that said i would stay there again