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Reviews of Courtyard by Marriott St. Louis West County

3 out of 5
Courtyard by Marriott St. Louis West County
12815 Daylight Drive, Town and Country, MO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 226 out of 345 reviews" "
Rating 8 - Good. 79 out of 345 reviews" "
Rating 6 - Okay. 14 out of 345 reviews" "
Rating 4 - Poor. 13 out of 345 reviews" "
Rating 2 - Terrible. 13 out of 345 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Camilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding.
Stayed 2 nights in May 2024

10/10 Excellent

Michael Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Donna

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Overpriced breakfast. Poor quality food. Cleaning service knocking at 9:00 on Saturday wanting access. Other guests complaining about late night noise that I assume was the result of the tv at a medium volume level. Just awful for the price.
Stayed 2 nights in Apr 2024

8/10 Good

Sandra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was excellent and easy. Lovely staff member checking us in
Stayed 1 night in Apr 2024

10/10 Excellent

mary

Friendly staff.. well maintained.. good location.. very clean.. nice bar and lounge area.. tasty breakfast
Stayed 1 night in Mar 2024

4/10 Poor

Raymond

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast
No evening bar service and the breakfast was terrible
Stayed 1 night in Dec 2023

8/10 Good

Gayle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice. Convenient. Easy access.
Stayed 1 night in Dec 2023

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and clean property!
Stayed 1 night in Dec 2023

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Brandi N

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff was friendly and helpful. The little cafe served great Starbucks coffee and breakfast.
Stayed 2 nights in Oct 2023

6/10 Okay

Nansie

Stayed 1 night in Oct 2023

8/10 Good

Jodi

Stayed 2 nights in Oct 2023

8/10 Good

Belafae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice and clean.
Great location, room was clean. I really enjoyed how dark the room was. I was able to sleep in. Front desk service was great. I had no issues.
Stayed 1 night in Oct 2023

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comtemporary and practical. Perfect for solo travel. Very convenient location for that part of town.
Stayed 1 night in Oct 2023

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities
The ladies in the lobby were so friendly and helpful! We didn't have luggage with us as it was a last minute decision to stay. They made sure we had what we needed. Excellent customer service.

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a weekend family getaway. The kids loved the pool.
Stayed 1 night in Sep 2023

10/10 Excellent

Didem

Stayed 1 night in Sep 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy!
Our room was affordable and great, and the staff was so friendly!
Stayed 1 night in Aug 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful courtyard and property
Stayed 1 night in Aug 2023

10/10 Excellent

Kayo

Stayed 2 nights in Jul 2023

6/10 Okay

Stacia

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Easy access from the highway, rooms were pretty good. Showers were modern and clean but for some little black hairs. The bed covering had a pink spot the size of a grapefruit stain that was recent, it was right at the top corner, so I had to sleep with that by my face. I rolled the sheet over it, it was late. The pull out was ok, but we had to wait almost an hour for bedding to be brought up for it. The pool was fine, though it is SHARED with the hotel connected to this one. It went from shallow to just over 5 feet. Lots of rowdy people came in and took it over playing football. If you want breakfast, you are stuck with the overpriced "bistro" option which is supposed to remind you of Starbucks. Smart people went to the hotel next door, where there was a pretty good offering that you didn't have to pay an arm and a leg for. The lotion for guests in our room was almost empty, and could only coat one leg. Overall, service and options need a little work, and being upfront about the shared pool would have been helpful to those making a decision partly based on that amenity. Room for improvement, but not poor overall. Front desk guys were friendly and helpful.
Stayed 1 night in Jul 2023

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff was great. Told us to have fun at our concert.
Stayed 1 night in Jul 2023

4/10 Poor

Teresa

Travelled with family
Disliked: Staff & service
The fire alarm went off at midnight both nights. No one at front desk at night. Cook did not show up to prepare breakfast. Not a pleasant stay
Stayed 2 nights in Jun 2023

2/10 Terrible

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
St louis
Guest were not respectful of other guest and staff did not do much to keep the other guest from getting out of control, kids running up and down the halls all hours of the night. Fire akarm went off at 1:40am which apparently was a know problem as it happened the night before and i was not charged the quoted price.
Stayed 1 night in Jul 2023

10/10 Excellent

maynard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a very nice and clean place to stay. Would recommend for a place to stay and convenient.
Stayed 1 night in May 2023

4/10 Poor

Humanwell, Ballwin

Stayed 1 night in May 2023

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for a great room. Enjoyed the location being in a quiet area with mostly corporate buildings around, but still a short drive from a mall and several eating locations.
Stayed 2 nights in Apr 2023

8/10 Good

tommy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 2 nights in Apr 2023

10/10 Excellent

Rayan, Peoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2023

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay the staff was friendly and the room was great. It was a nice clean hotel I’ll definitely stay there again
Stayed 1 night in Apr 2023

6/10 Okay

daphne

Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Apr 2023

8/10 Good

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms. Very comfortable bedding. Not great noise cancellation from room across hall.
Stayed 1 night in Apr 2023

10/10 Excellent

Donald, CASSVILLE

Stayed 1 night in Mar 2023

10/10 Excellent

Leah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy with the staff.
Stayed 2 nights in Mar 2023

2/10 Terrible

Paul

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
No one at front desk 100 am check in. Had to walk next door in rain to other hotel per sign. Door locked, no one there. Had to call on phone. Finally checked in. Walked back in rain but entry door broken, had to walk to dar side of bulding to finally access. Room clock set at wring time, overslept, missed appt. Flew 14 hrs roundtrip for onw meeting. Worst place ever
Stayed 1 night in Feb 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service checking in
Stayed 1 night in Jan 2023

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a very nice place to stay.
Stayed 2 nights in Dec 2022

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very comfortable with lovely decor. Room had all of the amenities I needed. Staff was helpful and friendly. Will return again!

10/10 Excellent

Suraiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay there.
Stayed 1 night in Dec 2022

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little getaway
I love this chain, although it was my first visit to this location. Very clean, welcoming. Exactly as described. Loved the bistro set up and my Starbucks coffee in the morning, retrieved from the lobby. So convenient
Stayed 1 night in Dec 2022

8/10 Good

paula

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy guests
Staff was welcoming, very very friendly! The rooms were exceptionally clean.
Stayed 1 night in Nov 2022

10/10 Excellent

Dimitri, Vicksburg

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast crew. Missed out. Wished they could have foreseen for backups. Everything else was great. Thank you
Stayed 1 night in Oct 2022

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Javion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean, quiet and the staff was nice as well. The room was clean and th beds were very comfortable.
Stayed 2 nights in Oct 2022

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay this weekend. This hotel is clean and has lots of good common space.The general manager went above and beyond to make sure that I had what I needed! This is my second time staying at this location and I will definitely opt to stay here again.
Stayed 2 nights in Oct 2022