St. Louis Hotel Guide - St. Louis Mercantile Library hotels in St. Louis, United States of America.

"Convenient location, reasonable price, great staff, free convenient parking. I would return again. "

"The conference rooms had terrible temperature control, we were either sweating or freezing. The beds were too soft, & the pillows were terrible it was hard to sleep. The shower that I took at the property was nothing but cold water for the entire 20 minutes. I would not recommend this hotel to anyone. The only good thing was the staff. Friendly, outgoing and helpful at every turn "

"Room was clean. Staff were nice and helpful. "

"I have always been a fan of the hyatt boutique properties. Great place to stay before an early flight and just enough amenities for comfort. "

"You need to offer a free breakfast "

"Paid for king suite, manager Andre called day of check in and informed me I could not get suite. He gave me king room with no view, said he could not refund difference but would comp a meal at restaurant. Never got meal. Nice hotel, service leaves a lot to be desired."

"good"

"Nobody answered phone when i tried calling all day to inforn of a late check in. Otherwise staff was mostly nice and professional."

"Our flight was cancelled out of STL so we needed a place to stay and quick. We booked the hotel and arrived maybe 30 minutes later. Matt at the front desk was welcoming and kind. He explained our breakfast voucher that was included with our hotel rate (it is extra unless you select and pay for breakfast). We were up to our room quickly. There was an issue with the toilet not flushing, but Matt quickly had us in another room because nobody was on the property to fix the issue (it was late at night on a Sunday). Next room was just as clean. Rooms are a little beat up, but they are clean, bed was clean and comfortable, and bathroom was clean (but definitely needs updating). Breakfast was good: eggs made to order, along with usual items at a breakfast buffet. People working breakfast were kind and accommodating. I spent a lot of time in the lobby trying to figure out our return trip home. Lobby is nice, roomy, and lots of seating options. Overall it was a great stay, albeit unexpected since we were supposed to fly out of STL and not stay overnight. "