St. Martins Hotels

"We gave the breakfast a 4/10. I thought the potatoes and sausage were good. There was gravy as well so that really helped the dry biscuits. I parked in the garage. "

"There was a hot breakfast every morning. As we spent several days there, the breakfast items id vary. Housekeeping kept us well-stocked. The host was helpful and gracious. The exercise room met our needs. It was quiet and We slept well. Although the parking lot was full, we always found a parking place. I would definitely come again. "

"Loud HVAC - great staff, pool, restaurant, staff, secured, great parking. Loved it!"

"Beautiful, peaceful place to stay. I am looking forward to the next time I can stay."

"So pictures are deceiving the pictures I seen prior to booking were not the way the rooms looked by any means. The staff at check in were absolutely wonderful, however that was not the case for staff at check out. The 2 men that were on shift at check-in went above and beyond to accommodate for our needs. They even carried in our tremendous amount of belongings since we had to do work during the stay. Staff at check out was terrible we requested a late check out and I thought charged for a late check out but they say we did not and kicked my friend out when I was doing work stuff (the reason for the stay) and away from the room at the time which mind you she did not have anywhere to go with not knowing anyone in the area and not knowing the area to go anywhere."

"comfortable room"

"q"

"Good place to stay for a night"

"Upon checking we were place on the 4th floor after being in the Quality suites we experienced elevator shut down only to be out of service for 3 days of our stay. We were not able to take proper showers due to hot water shortage, the front desk staff seemed to not care about our concerns and choose not to address our concerns. I ask to be moved to another floor. The front desk clerk indicated that he would inform me once the rooms became available he would let me know only to have disappeared at that day of business. Our rooms never got cleaned I only asked for fresh lining and that service wasn’t provided. I assumed this is a family business it appeared that the family lived in the complex they were provided for and I as a paying customer was treated as I didn’t matter. Guess the family occupied all the lower level rooms and I as a customer had to suffer and be inconvenienced because my customer service didn’t matter to them. I hope they get to read this comment and will decide to meet the needs of your customer. "