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Reviews of Gorgeous, tree top views from this cabin

Gorgeous, tree top views from this cabin
Stanton, Kentucky

Reviews

9.0

Wonderful

Rating 10 - Excellent. 11 out of 14 reviews" "
Rating 8 - Good. 1 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

9.4/10

Cleanliness

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Wyatt B., Cincinnati, USA

Liked: Cleanliness
Beautiful Property, Poor Communication & Customer Service
It’s unfortunate that I have to leave a low rating because the property itself is beautiful and the setting is stunning but the communication of management and the customer service is lacking to say the least. The check-in process was unnecessarily complicated and tedious. I put the street address provided in the listing in my GPS only to discover upon arrival that the GPS cannot take you to the exact address. I call the host and explain the situation and she tells me that I need to check in first at the office that is a 30-minute drive away (there was no mention of this in the arrival instructions). Then I find out that the cabin can only be accessed with an off roading vehicle (in the listing it only says at the very bottom that a 4-wheel drive may be necessary—that is an understatement). My group had to haul all of our things by hand up an incredibly steep hill to the cabin (had we known that we would have had to do that in advance, we would have packed very differently). All this being said, after we got settled in, we had a great time at the cabin and thoroughly enjoyed the stunning scenery. Everything was great for the rest of the stay. Then after arriving home, I discover that we left some items in the cabin, I write management about this and ask if I can pay for them to send the items to me, they respond with “we don’t care to send items so you’ll have to go to USPS and pay for a label and send us the label first”…wow so much for southern hospitality...
Stayed 2 nights in Sep 2023
Response from VrboOwner on 16 Oct 2023
Thank you for the feedback. We're glad that you enjoyed your time at the cabin. We are sorry for the miscommunication on checking in. Our listing is clear that a 4-wheel or all-wheel drive is required, not just recommended. The rental agreement that is agreed to when booking an item states that "we are not responsible for items left in cabins, but if guest sends a prepaid label we will ship them." We do not have a post office, UPS, or FedEx in this area to just pop into to send items from, which is why we ask for a prepaid label to be sent. The business owner did package the item and took it to the nearest post office and returned it at her cost.

10/10 Excellent

Michelle S.

Liked: Cleanliness
Great Cottage
Perfect spot for a weekend getaway. No cell service! The only downside is that you can hear EVERYTHING upstairs.
Stayed 2 nights in Sep 2021

8/10 Good

Tami C.

Liked: Cleanliness
Peaceful
Our stay was wonderful! Definitely need 4x4 to get up to the cabin. Very spotty service once you get close to the cabin but the directions given by the owners are very accurate and easy to follow once off the highway.
Stayed 2 nights in Nov 2021

10/10 Excellent

rachel b.

Liked: Cleanliness
Loved it!
Cabin was very nice and clean! Beautiful view. We ended up getting a decent cell signal (AT&T), which was a bonus for us! Driveway is no joke, but our Atlas Cross Sport made it up! Would definitely stay here again!!
Stayed 2 nights in Nov 2021

10/10 Excellent

Steven H.

Liked: Cleanliness
Heavens Gait was a very cosy comfortable log home cabin in the woods with wonderful view
The property was very clean and well appointed for our weekend get away. We were very pleased with our experience
Stayed 3 nights in Oct 2021

2/10 Terrible

ESTHER

Stayed 2 nights in Oct 2021

10/10 Excellent

Amanda L.

Liked: Cleanliness
Perfect getaway!
Our family had a wonderful stay at Heaven's Gait! Very clean and perfect for our family of 4. Enjoyed the kids having the loft to play in. We will be back!
Stayed 3 nights in Oct 2021

10/10 Excellent

Robert M.

Liked: Cleanliness
Great Cabin!
- Four-wheel drive is a must, but location/view from deck is amazing - Had everything we needed, even games and extra towels - The signs getting to the cabin could be updated, had to jump out of the truck to lift the sign to see which direction Heaven's Gait was. - 15 minutes from Kroger's and 30 minutes from most of the major trails/restaurants -Overall, great stay!
Stayed 2 nights in Aug 2021

10/10 Excellent

Kristen K.

Liked: Cleanliness
Just as advertised! Peaceful haven of rest
We loved our stay in this cabin. First it was VERY clean, which was so appreciated. The views were magnificent, but there wasn't much area outside for children to play, as the cabin is built at the top of a steep hill and the woods are right up to the house. Everything in the property info was just as specified . . . including the extremely steep climb to the cabin. Our van made it to the top; but it was a bit stressful. Be sure you factor in this before you reserve the cabin. We would not have been able to carry all of our luggage, etc to the top, as there were 6 of us, and we had quite a bit of stuff. Communication with the property manager was prompt and polite, as we had a couple of things that needed to be communicated while we were there. She was very easy to work with, as well. I'd stay in this cabin again, if we ever travel to this area in the future.
Stayed 3 nights in Aug 2021

10/10 Excellent

Andrea V.

Liked: Cleanliness
Beautiful
The property was just a described. It was beautiful, peaceful and I absolutely loved that there was no wi-fi or cell reception. We got to unplug and relax 😌
Stayed 4 nights in Jul 2021

10/10 Excellent

Ericha P.

Liked: Cleanliness
Lovely cabin
This cabin was lovely! It was exactly what we wanted! We were talking plans to come back as we left the driveway. The rental process and communication with management couldn’t have been easier. 10/10 would recommend. Ericha P
Stayed 2 nights in Jan 2021

10/10 Excellent

Gregory P.

Liked: Cleanliness
Beautiful Cabin
My family of 3 really enjoyed this cabin. Absolutely beautiful from top to bottom, and was really clean. Kitchen had everything you would need to cook just about anything. The gravel hill getting up is pretty steep but not too bad. The wood fireplace in the living room was a huge plus. Enjoyed game night by the fire with the family every night. Would stay again forsure!
Stayed 2 nights in Nov 2020
Response from VrboOwner on 30 Nov 2020
Thank you so much for the feedback! It's wonderful to hear that you enjoyed your stay. We hope to see you again!

10/10 Excellent

Brad C.

Liked: Cleanliness
The view from the cabin was breath taking.
The cabin was excellent.
Stayed 2 nights in Oct 2020